Ratings based on 682 Verified Reviews

4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Couples
by A verified traveller from Canterbury Kent

lovely hotel and staff

Posted 20-Feb-2017
Pros: that it was only a short 15 min walk to the centre of the city.
Cons: N/A our stay was excellent
Location: visit the castle, wine and tapas bike tour, walk along the sea front and eat at one of the small beach restaurants,take a carriage tour.
a very friendly hotel the staff are very helpful and nothing is to small for them to give help or advice.
Comment from Hotel Management
22-Feb-2017 by Mar Almagro. Directora hotel, Hotel Management
Dear Robert & Sharon, Thank you for choosing ILUNION Malaga and also for taking the time to share your comments on this website. We are very happy to read you enjoyed your stay with us. We hope to see you very soon at our hotel in your next visit to Málaga. Kind Regards. Mar Almagro. Hotel Manager.
4out of 5
Recommended
for Everyone
by A verified traveller

Very good hotel alking distance to centre

Posted 13-Feb-2017
Pros: The location was quite good and the breakfast lovely.
Cons: The coffee wasn't good, and lack of movies/English channels on tv.
Location: Near to the centre, the port and train station.
The hotel and rooms were spacious and the staff very helpful. Breakfast was good - but the coffee wasn't (quite important to me!!). Nice pool which is covered in winter and opened up in summer, and also sauna and steam and a small gym. The hotel is about a 15/20 minute walk to the city centre. Overall a lovely hotel and I would return.
Comment from Hotel Management
20-Feb-2017 by Mar Almagro. Directora hotel, Hotel Management
Dear guest, Many thanks for your kind review and recent visit to our hotel. We will take into consideration all your comments for future improvements. Waiting to recieve you in the next future. Yours faithfully,
4out of 5
Recommended
for Everyone
by A verified traveller from Madrid

Posted 12-Feb-2017
Es cómodo aunque los alrededores no son bonitos. Lo peor el Spa no estaba muy cuidado. Las taquillas de los vestuarios tiene llave sin pulsera y no sabes qué hacer con ella al usar las instalaciones. Algunas no funcionaban, ducha escocesa y de temperaturas. La temperatura del agua de la piscina y del jacuzzi estaba mu baja, sobre todo para estar relajado en el segundo. Elegí el hotel por este motivo y sólo lo usé el primer día. Sentí que había tirado dinero. En segundo lugar las bañeras escurren. Tanto mi marido como yo nos escurrimos. Yo me hice un hematoma en una pierna que todavía me dura y a demás la sujeción de la ducha se soltó haciendo un corte importante a mi marido a punto de tener que acudir a un centro de salud para darle un punto. Viajamos mucho y nunca nos había pasado esto. El personal es agradable y cerca de la playa aunque las vistas desde las habitaciones son bastante feas. muy industrial y ruido si abres las ventanas por la circunvalación.
Comment from Hotel Management
20-Feb-2017 by Mar Almagro. Directora hotel, Hotel Management
Dear Guest, Many thanks for your kind review and recent visit to our hotel. We are very sorry about what happed in the room and we will take your commets for future improvements. Waiting to recieve you in the next future. Yours faithfuly,
4out of 5
Recommended
for Everyone
by A verified traveller from Reading, UK

10 mins walk from main rail station and town.

Posted 03-Feb-2017
Quiet, clean room looking over central courtyard and pool. Comfortable business hotel. Could be anywhere in Europe - good quality and standards.
Comment from Hotel Management
05-Feb-2017 by Mar Almagro. Directora hotel, Hotel Management
Dear Peter, Many thanks for your kind review and recent visit to our hotel. Waiting to recieve you in the next future. Yours faithfuly,
4out of 5
Recommended
for Everyone
by A verified traveller from Wateringen

Aan de boulevard en op loopafstand van het centrum

Posted 13-Jan-2017
Pros: Het inpandige zwembad.
Cons: het ontbijt buffet.diverse kaassoorten en vleeswaren zagen er zeker niet fris uit,jammer.
Location: Het hotel ligt wat af van het centrum,als je goed ter been bent is dat geen probleem.De diverse musea en de kathedraal is het bezoeken waard.
Het hotel is keurig netjes de kamers ruim en schoon en het personeel is uiterst vriendelijk.
Comment from Hotel Management
25-Jan-2017 by Mar Almagro. Directora hotel, Hotel Management
266/5000 Geachte klant, Hartelijk dank voor ons het selecteren en voor het versturen van uw beoordeling. We zijn dankbaar voor het feit dat u een aangenaam verblijf bij ons. We zullen erg blij om u opnieuw te ontvangen in de nabije toekomst. Met vriendelijke groet,
4out of 5
Recommended
for Everyone
by A verified traveller from Saint Jean de Mauriene

Bel hotel aux portes de Malaga

Posted 09-Jan-2017
Bel hotel, bien situé à 15mn à pied du centre de Malaga, le petit dejeuner est plutot pas mal : le choix est assez varié. Le personnle est tres sympathique, et la chambre est grande et propre. Bref je reccommande pour un bon sejour
Comment from Hotel Management
25-Jan-2017 by Mar Almagro. Directora hotel, Hotel Management
Cher client, Nous vous remercions beaucoup de nous avoir choisis et d'avoir posté votre avis. Nous sommes reconnaissants pour le fait que vous avez un agréable séjour avec nous. Nous serons très heureux de vous recevoir à nouveau dans un proche avenir. Sincèrement, Mar Almagro. Directeur de l'hôtel.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Jan-2017
Pros: Pool und Sauna
Cons: Bodenbelag im Flur, viele Untiefen. Da fehlt unterm Teppich ein ebener Untergrund
Erholungsurlaub, über Weihnachten. Leider keine weihnachtliche Dekoration, z.B. Baum. Weihnachtsmenu nicht besonders festlich, schnelle Abfertigung
Comment from Hotel Management
20-Jan-2017 by Mar Almagro. Directora hotel, Hotel Management
Dear Customer, We want to thank you for posting your comment about your stay. We hope to have the chance to welcome you again in the future. Best regards, Mar Almagro. Hotel Manager
4out of 5
Recommended
for Everyone
by A verified traveller from England

A lovely stay

Posted 31-Dec-2016
Pros: The Wifi was reliable and had a good signal throughout the hotel. The staff were friendly and polite. They also spoke very good English.
Cons: The rooms were not always hoovered well enough.
Location: Beach about 5 minutes away. Plenty of shops in all directions within 5-15minutes depending on the direction.
The hotel common areas were clean and in good condition. There is a cafe which did provide food throughout the day but it is attached to a bar and seating area (casual) - slightly disappointing for a hotel. We ventured out most nights to the port which was about a 25 minute walk from the hotel. There were other restaurants available closer (about 10-15minute walk). The breakfast was very good with a wide selection of food - pastries, cakes, cereals, fruit, bread and some hot food options such as egg, omelette and chipolata type sausages. There was a range of beverages including water, juices and some alcohol. The pool was a good size with a jacuzzi. I was disappointed that the poolside and pool received no sunlight throughout the day and therefore sunbathing was not an option. Lovely steam room available with opening times stated. The sign outside the steam room indicated that we could ring for a member of staff who would be happy to turn it on outside the times stated, but there was no phone anywhere in the pool or changing room area... Not helpful. Luckily for us a member of staff happened to be there who was happy to oblige. The saunas were good although in the changing rooms (separate for men and women). The beach was a short walk from the hotel (about 5minutes). There was a lovely park between 5-10minutes from the hotel as well. The room was very comfortable with a massive bed. The room was fairly clean - more hoovering required.
Comment from Hotel Management
21-Jan-2017 by Mar Almagro. Directora hotel, Hotel Management
Dear guest, Thank you very much for choosing us and giving us such a nice and detailed review. We are grateful for the fact that you have a pleasant stay with us. Your opinion has been share with the whole team. We will be very happy to receive you again in the near future. Yours faithfully
4out of 5
Recommended
for Everyone
by A verified traveller from london

Nice hotel with heated swimming pool and sauna .

Posted 28-Dec-2016
Good selection for breakfast. Friendly and courteous staff. Easy walking distance from the station and old town.had a pleasant stay.
Comment from Hotel Management
21-Jan-2017 by Mar Almagro. Directora hotel, Hotel Management
Dear guest, Thank you very much for choosing us and posting your review. We are grateful for the fact that you have a pleasant stay with us. We will be very happy to receive you again in the near future. Yours sincerily, Mar Almagro. Hotel Manager.
2out of 5
by A verified traveller from uk

Posted 18-Dec-2016
This hotel must not be a 4*. Servise is very poor, hotel staff even don't hesitate to shout on customer.
Comment from Hotel Management
21-Jan-2017 by Mar Almagro. Directora hotel, Hotel Management
Dear guest, T hank you very much for choosing us and posting your review. Your opinion will help us to improve. We will be very happy to receive you again in the near future. Yours sincerily,