Booked this hotel a month before checking in. On the day i arrived, rooms were full and i was forced to take a room without a bath. Very unprofessional service.
Comment from Hotel Management
07-Aug-2017 by Mar Almagro. Directora hotel, Hotel Management
Thank you for taking a few minutes and posting your comment about your recent stay on this travelers website.
We truly regret you did not have a nice stay. ILUNION Hotels, leaders in universal accessibility, we promulgate tourism for everyone on equals terms. Rooms for guests with reduced mobility are rooms recently upgraded, refurbished and with a proper shower. We are really sorry you did not like at all.
We continue to work on continuous improvement and we are convinced that we can meet your expectations on a future visit.
Mar Almagro Soto
Director ILUNION Málaga