Ratings based on 858 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Prima hotel met centrale ligging.

Posted 24-Aug-2016
Pros: De locatie.
Cons: De schoonmaak van de hallen excl de centrale entree hal (die zag er prima uit) en de schoonmaak van de kamers.
Location: Centrale locatie t.o.v. Marbella centrum en Porto Banus.
Ruime kamer, goed zwembad, goede service, entertainement bij poolbar elke avond.
5out of 5
by A verified traveller from s

Recommended

Posted 09-Aug-2016
Beautiful hotel, ultra modern decor and felt boutiquey despite being huge. Pool and outdoor area was especially striking. Good location - some might not like walking through the subway in evening but we had zero problems and still only 15 min walk from main port. Also really close to ocean and sala beach which was very handy. also was a taxi rank outside if preferred (not that we used it). Staff were all great and super helpful. The breakfast was a particular highlight - never seen such a huge range so well done. Literally anything you could want! Only small downside was room was not the biggest and some fittings a tiny bit tired esp in the bathroom. But very minor grumble. Also bed sheets on one bed did have a weird Mark which we noticed on first morning - left a note saying could they replace and then they replaced both. Overall great experience and the best I have stayed in PB (and that's a few now) - will be back!
4out of 5
by A verified traveller from marseille

Hotel accueillant

Posted 05-Aug-2016
Pros: Agréable soirées musicales
Cons: La literie et surtout les coussins trop mous à mon avis
Location: Puerto banus est à proximites de plusieurs golfs
A proximité de la plage et du centre de puerto banus
4out of 5
by A verified traveller from Ascot

Good hotel, great staff, nice food, great location

Posted 18-Jul-2016
Pros: The staff and the food.
Cons: The Gym. Out dated equipment that are constantly out of order. No AC in the Gym, No TVs NO music. Needs a prpoer re furb with new state of the art ma
Location: Excellent location, just close enough but not too close to Peurto Banus.
We spent a week at this hotel. What makes this hotel really good are the excellent staff, in particular the bar and restaurant staff.
4out of 5
by A verified traveller from UK

Hotel ideal for adults in P. Banus

Posted 05-Jul-2016
Pros: Location, location & location
Cons: The shortest access via hotel to P. Banus is via a subway not owned by hotel. But, all guests have to use it to get to beach & resort. Its filthy.
Location: Marbella (P. Banus) party, & shopping.
5 night stay end of June, weather great, check in easy, rooms clean, toilets, pool area great. Only had breakfast in the hotel and the service was great as was the food.
4out of 5
by A verified traveller

Posted 01-Jul-2016
Nice hotel, very helpful staff. Great location. Would recommend.
5out of 5
by A verified traveller from bristol

Couple week end away with no child

Posted 16-Jun-2016
Would go back , loved it Breakfast was the best , staff very friendly.
5out of 5
by A verified traveller

Posted 15-Jun-2016
It was fannnnnnnnnnntastic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
3out of 5
by A verified traveller

ok

Posted 09-Jun-2016
Voor ons was het ok ligging goed eten goed grote kamer moeten wel vrij lang lopen tot aan het zwembad,maar dat was helemaal niet erg!
4out of 5
by Fredrik from Helsingborg

Bra värde för pengarna

Posted 29-May-2016 on Hotels
Tillbringade 6 dagar med sambo där i maj-16. Det som oroade mig innan besöket var närheten till den stora väg som går precis utanför hotellet. Det visade sig vara okej då rummen har fantastisk ljudisolering i form av två balkongdörrar. Verkligen förvånansvärt tyst! För om man som vi bor på 4;e våningen så är balkongen inte något som används. Alldeles för mycket trafikljud, men efter att ha stängt dörrarna var det helt tyst. -Fantastisk service bland alla personalområden (reception, poolbar, restauranger) men inom varje område även några personal som var raka motsatsen. Som tur var hade vi som mest med att göra med de som var bra och serviceminded. -Kanonbra frukost med brett sortiment (viktigt för sambon), stor matsal och högt ljud men också möjligheter att sitta på 'altan' eller på innegård som var lugna och fina. -Aldrig några problem att finna solstolar då de finns i stor mängd. Ej uppvärmd (stor och fin) pool som när vi var där var svinkall. En del trafikljud men inte så att det stör. -Spa-personalen trevliga och duktiga (massager), kanske lite väl mycket merförsäljningsstrategier men det är ju bara att säga nej. -I övrigt så var det stora grupper med festande engelsmän där (mestadels unga tjejer) och det är tydligen vanligt enligt personalen, men det var inget som störde. -Sammanfattningen är att det är ett bra hotell med bra värde för pengarna. Kort promenadavstånd till alla restauranger i Puerto Banus.