Ratings based on 680 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

Lovely hotel, good location

Posted 28-Aug-2015
Cons: We booked 2 rooms 6 months prior to arrival and asked specifically to be next door to each other and even before we moved, this did not happen.
In a good location, within walking distance to some nearby restaurants & clubs or just a short taxi ride to the main area. When we checked in, our room was one of the few in the hotel without a balcony but one of the receptionists kindly helped us get moved to another room. We went full board and it's very good value for money, the food was very nice with different themed food nights - great for fish lovers! The pool area and pool is kept clean by staff and we very much enjoyed lounging daily :) The rooms were also cleaner very nicely on a daily basis. Would I come back? YES! :)
5 out of 5
Recommended
for Everyone
by A verified traveller

ottimo hotel in Costa del Sol

Posted 25-Aug-2015
Cons: La rete wifi e lo scarso personale addetto alla pulizia delle camere
Uno dei migliori hotel frequentati per i servizi, la prima colazione estremamente vari ae di ottimo livello, per le serate a tema. L'unica pecca: l'assenza quasi totale della rete wifi
4 out of 5
Recommended
for Couples
by A verified traveller from Las Rozas de Madrid

Buenas instalaciones , buena ubicación.

Posted 17-Aug-2015
Pros: La ubicación , el buffet en los desayunos y en la cena , también la piscina.
Cons: El Wifi.
Location: Buena ubicación de Puerto Banus y a 5 minutos andando de la playa.
Buena ubicación de Puerto Banus y del Mercadillo de Puerto Banus , también de la playa.
5 out of 5
Recommended
for Everyone
by A verified traveller from levallois perret

Genial

Posted 11-Aug-2015
Un séjour super entre copines!! Je recommande cet hôtel !! Accueil, ambiance et personnel au top...
4 out of 5
Recommended
for Everyone
by A verified traveller

Fint hotell nær sentrum

Posted 10-Aug-2015
God service i restaurant og kjempegod og variert mat. Vi hadde halvpensjon virkelig å anbefale. Renhold på rommet var ikkje bra, vi klagde og det vart ikkje bedre. Litt lite basseng og uteområde til Så stort hotell. Nær Strand og sentrum.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Great hotel close to the port.

Posted 09-Aug-2015
Lovely hotel very clean and a short walk to the port,restaurants etc.Huge buffet with lots of choice for breakfast but if you want a full English you will be dissapointed. The bacon is streaky Spanish bacon and the sausage more like chorizo.But with fresh fruit, breads, cheese ect not a problem. Could do will more parasols round the pool! The best part was the spa.....amazing helpful staff and I had two of the best massages I have ever had any where.
4 out of 5
Recommended
for Everyone
by A verified traveller from F

Nice hotel close to beach

Posted 08-Aug-2015
Hotel was everything we expected. 10 minute walk to ocean club and the beach. Sunbathing towels can be hired at the beginning of the week and changed every day. Only problem, for us the air conditioning was not the best. Still felt clammy at times.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient and relaxing

Posted 08-Aug-2015
Pros: Location, Restaurant, pool and live entertainment. reception desk very accommodating.
Cons: Wifi, concierge service, cushions on pool lounge chairs, music at the pool.
Location: Puerto banus
Overall the hotel was as expected with the exception of wifi/ concierge non-existent. I stayed at the hotel for over a week and was very disappointed that I rarely had any internet access. As a first time visitor this is crucial to find out where to go - especially when the concierge is never at the desk any time of the day. The travelers seemed to be mostly couples or very young hen parties. Not good for singles 30+ but very nice place convenient to other places with more suitable social scene.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location & nice clean hotel.

Posted 05-Aug-2015
Cons: Air con in gym & gym machines working, modernised.
Location: Central for everything, short walk to beach & port.
Great hotel, fantastic breakfast spread. Had read previous reviews saying, staff were not friendly, didn't find this at all, if you are polite you get so much more, heard fellow travellers being rude so wonder why they don't get 5* service I wouldn't if someone couldn't talk to me with a bit of respect.would recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller

Everything we could have asked for

Posted 28-Jul-2015
Quick efficient check in. Lovely room. Spotlessly clean. Fresh towels and bed linen daily. As for the food...lots of choice, good quality and friendly waiting staff. Only negative was the behaviour of a minority of fellow guests but I suppose that can happen anywhere.