Ratings based on 896 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Belfast

Lovely hotel, modern rooms, great bar and pool!

Posted 30-Nov-2016
Pros: Modern rooms and bar
Cons: Make the indoor pool free and open late on a Sunday
Location: La Sala is good for drinks
We got an upgrade on arrival, the room is so beautiful and modern. Cocktails from the bar were very tasty. Always live music on in the lobby. The outside pool is freezing, but that is expected for November. The inside pool and spa you actually have to pay 15 euro to get in for 1.5 hours which we didn't know until we were trying to get into it. It also closes very early on a Sunday. There are great facility's to leave you bag and get showered etc. if your flight home isn't until later. Good location, close to come bars and restaurants, taxi rank beside it so taxis are easy to get too. The port is a walkable distance away.
4out of 5
Recommended
for Everyone
by A verified traveller from London

Great price, great view, really good food!

Posted 15-Nov-2016
Pros: Great pool. Wonderful room with view over pool.
Cons: The carpets in the room corridors are looking tired.
Location: Great location. Easily accessible to Puerto Banus.
Considering the hotel was 90% occupied it was not noisy. Really comfortable bed. Great view over the pool. I had read that you can hear traffic noise but there was none from my room. I was surprised the food was so good. Staff were extremely pleasant.
4out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 05-Nov-2016
Location: The location was idea for us not too close to the centre of Puerto Banus but an easy 10 mins walk which was fine. The shuttle bus covers the others
Room was a good size we had gone for a suite. The bath needed replacing but didn't affect our stay. The hotel appear to have good facilities across the board but we didn't eat nor stay in the hotel during the day. The offer a free shuttle bus going to Marbella and la Canada this is a good idea and we used this service twice.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Nov-2016
Rooms small but all you need.Lobby,bar pool area very nice and the hotel is close to a nice beach 10 mins walk staff excellent
4out of 5
by A verified traveller

Good location. Excellent service and ample parking

Posted 20-Oct-2016 on Hotels
Excellent all round. Great staff and very nice food.
Comment from Hotel Management
04-Nov-2016 by General Manager, Hotel Management
Dear Anonymous, Thank you very much for taking your time in making comments of your stay in our Hotel. It is a pleasure for us to see that you liked our service and the location. Looking forward to see you in the future. Kindest regards, Patricia Maeso Guest Relations Manager
5out of 5
by A verified traveller

Posted 19-Oct-2016 on Hotels
Comment from Hotel Management
04-Nov-2016 by General Manager, Hotel Management
Estimiado Anónimo, Muchas gracias por tomar parte de su tiempo en hacer comentarios sobre su estancia en nuestro Hotel nos ayuda a mejorar. Deseando poder saludarle en un futuro próximo. Atentamente, Patricia Maeso Guest Relations Manager
4out of 5
by A verified traveller

Posted 12-Oct-2016 on Hotels
Nice hotel at a great location
Comment from Hotel Management
04-Nov-2016 by General Manager, Hotel Management
Dear Anonymous, Thank you very much for taking your time in making comments of your stay in our Hotel. It is a pleasure for us to see that you liked our installations and location. We are looking forward to see you in the future. Kindest regards, Patricia Maeso Guest Relations Manager
5out of 5
Recommended
for Business Travellers
by A verified traveller from Luxemburg

Tasokas hotelli hyvällä paikalla

Posted 11-Oct-2016 on Ebookers
Siistit huoneet altaalle päin. Tasokkuus näkyi kaikessa. Ainoa miinus hieman nuhruisista käytävistä.
Comment from Hotel Management
04-Nov-2016 by Patricia Maeso Guest Relations Manager, Hotel Management
Hyvä Hannu, Kiitos ajastasi kommentoida loman hotellissamme. Viitaten hallit, tänä vuonna teemme uudistuksen käytävillä, matot ja huoneet. Haluamme palata käymään ja kokea muutoksia. vilpittömästi,
4out of 5
Recommended
for Couples
by A verified traveller from Australia

Quiet and no children

Posted 09-Oct-2016
Pros: The fact it is child free.
Cons: Nothing really.
Location: Location was great, walked down to the beach once, the break was purely to relax.
A nice break, relaxing by the pool for five days feels like I've had a month away.
5out of 5
Recommended
for Everyone
by A verified traveller from PARIS

tres bel hotel .Nous etions en demi pension.

Posted 09-Oct-2016
Location: A VISITER LE VIEUX MARBELLA,un tour a Porto BANULS, sejour trop court de 3 jours.
Chambre tres propre.Le petit dejeuner et le repas du soir excellent et tres varie.Le personnel a l ecoute .