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Reviews of Globales Gardenia

3 out of 5
Globales Gardenia
Avenida Carvajal, 2, Fuengirola, Andalusia

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 48 reviews" "
Rating 8 - Good. 20 out of 48 reviews" "
Rating 6 - Okay. 11 out of 48 reviews" "
Rating 4 - Poor. 3 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel.Mila atmosfera.Blisko do plazy.Mozna spokojnie wypoczac.Jedzenie bardzo dobre
Stayed 9 nights in May 2019
Response from General Manager on 3 Jun 2019
Many thanks. All the Staff and myself are looking foward to see you again soon. Thank you very much.

6/10 Okay

Sylvia

Disappointed.
This was our 3rd visit but the changes did not improve the hotel. The refurbished restaurant was clinical and so noisy, the constant scraping of chairs on tiled floor. The former extra restaurant area which was a quiet haven is now the AI snack area briefly opened for the odd hour or so. We missed the outside water fountain too. In our bedroom, the balcony door and windows were in a bad state and badly needed painting. No hair drier in the bathroom is ridiculous. Also, we had no bidet. Beds were comfy and we slept well. Cleaning was not the best. The food in the restaurant was not as good as previous visits and there was less choice. Most staff were quite unfriendly. We did enjoy our holiday and spent time in Mijas and Malaga which was lovely. We probably won't return to Gardenia Park Hotel again.
Stayed 7 nights in May 2019
Response from General Manager. on 28 May 2019
We all feel sad you were disappointed about the new noisy chairs we bought but, do not worry because we have just found the solution and they are not longer noisy. About choices at the buffet we realize that you have seen that previous years we had 8 hot places on the buffet and, with the changes we have 14 hot dishes and more salads areas and a wonderful show cooking with two meats and two fish dishes, and a vegatables wok; so choices have improved a lot, as the most of our clients verify. About services in the room, it is true that we have not a dryer in room (we are not a four star), but you can have it from Reception. The cleanning in our hotel is very good and the Staff is very friendly and polite and for that reason we wish the best.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019
Response from General Manager. on 28 May 2019
Many thanks for the rating and see you soon.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff good food relaxed holiday
Stayed 5 nights in May 2018
Response from Globales Quality Manager on 7 Nov 2018
Dear Susan, thank you very much for your fabulous rating. We are very pleased to know that you enjoyed your stay with us and will be looking forward welcoming you again at Globales

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearly perfect
We thoroughly enjoyed our stay. It is my 3rd one this year. Staff are wonderful caring friendly and efficient. Food was very good with plenty of variety and for the price it was very good value. Rooms are basic but clean. However a fridge and kettle would have been handy. Area is within short walking distance of bars supermarkets and shops. Bus stop to Malaga or fuengirola right outside. Very popular with English and Spanish and nearly always booked up
Stayed 7 nights in Sep 2018
Response from General Manager. on 28 May 2019
Many thanks for mthe score and rating given. All the Staff will be pleasent to serve you again soon.

4/10 Poor

Adrian

Disliked: Staff & service
Dated facility with sub-par service starting at the reception desk. To be avoided!
Stayed 1 night in May 2018
Response from Gardenia on 9 Jul 2018
Hello, Adrian, good morning. Thank you very mauch for your comments. I take note of it to improve. We wish you a nice summer and see you again.

6/10 Okay

Kevin

Liked: Cleanliness
Good value
Clean room and good value, possibly a little out of the way for central town although the bus was right outside and regular.
Stayed 5 nights in May 2018
Response from Gardenia on 9 Jul 2018
Hello Kevin, good morning. Many thanks for your comments and for the puntuation given. We hope to see you again soon.

6/10 Okay

Verified traveller

Liked: Cleanliness
ok,ish
this hotel is ok if u get it for right price, charged us 20 euro 4 safe in room /for 6 nights (over 3 euro a night) ? room basic but with nice views ,wait 4 ever 4 lifts at meal times ,food cold and poor quality
Stayed 6 nights in Feb 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean great food great staff. Very good entertainment.
Stayed 11 nights in Dec 2017

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
On arrival was given a room on the ground floor just off reception, large. Comfy room but unfortunately above a very loud disco, after complaining to the night reception staff, who where very helpful and asked us to see them in the morning upon which we where quickly moved to a room on the 8th floor same spec with fab views. Very happy with the service we received. Breakfast was very good and we would stay there again no problem.
Stayed 5 nights in Nov 2017

6/10 Okay

richard, bucks

Liked: Cleanliness, room comfort
good 3 star hotel in a nice location
food was only average,cheap cuts of meat.very good breakfast.swimming pool area very uninviting.a value for money budget hotel.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autumn sun
Decent 3 star and only about 5 minute walk from train station. Room was basic but very clean. TV had the added bonus of BBC 1, ITV plus CNN in English. Good selection of food in the restaurant. It would have been good to have a different option to paella as the rice option but can't be easy for the chef's trying to provide options for the amount of different nationalities staying at the hotel.
Stayed 7 nights in Oct 2017

10/10 Excellent

Josie, North Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Holiday
You cannot fault anything about this hotel.The staff throughout the hotel are friendly and polite.There is a good choice of food and you can have wine or water with your evening meal even if you book half board which is a very nice touch.The morning entertainment team Lola Adam and Miguel are so much fun that we looked forward to it every day.The aqua was our favourite and we still have the music and moves in our heads.Thanks to all staff,management and friends that,we met for making this holiday memorable. Fun fun fun all the way.
Stayed 5 nights in Oct 2017
Response from Globales Customer Service Team on 14 Nov 2017
Buenos días, Muchas gracias por dejar sus comentarios. Esperamos volver a verles pronto en Globales Gardenia. Saludos.

8/10 Good

Janice, Bognor Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting, right on beach
Very good, would definitely go there again. staff were very helpful and friendly. Choice of food was also good
Stayed 8 nights in Sep 2017

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday.
Great holiday in very good hotel in excellent situation. Quiet respectable area with lovely prom and clean beaches. Good shopping in nearby Fuengirola. Terrific transport, bus and train very cheap. Will definitely return.
Stayed 10 nights in Sep 2017

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wine included with evening meal even on half board was an added bonus.

6/10 Okay

Doreen, Surrey

Disliked: Property conditions & facilities, room comfort
Ok for a short stay
When I saw my room I was very disappointed. It was very basic. When I asked to be upgraded I was told that all the rooms were the same. The bed was uncomfortable. There was no tea/coffee facilities., hairdryer, and no complimentary toiletries in the bathroom. The door to the balcony was rotting at the bottom and paint peeling off. On the plus side, the breakfast was good and there was a lot of choices. It was close to beach and train. Overall it was ok for a short stay. But you must take your own items that you would normally expect to find in an hotel as you certainly wont find them here.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly ,comfortable hotel.Nothing too much trouble for any of the staff.Gardens were imaculate

8/10 Good

sacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Great price and perfect location

8/10 Good

Michal

Liked: Cleanliness
3 by 5
No Wifi - price very dare Evening staff dont speak english

8/10 Good

Malcolm, Leeds

Liked: Staff & service, room comfort
We had a short 4 day stay while visiting family.
We found the hotel adequate for a 3 star, the dining room was well decorated, the food although a fair selection was usually cool. Our bedroom was comfortable and the balcony overlooked the pool which was perfect, and the big bonus was we had ITV and BBC on the telly. The entertainment in the lounge covered most tastes and was quite varied. Overall a nice stay.

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities
Godt hotel med en god beliggenhed. Havde halvpension, og maden er overraskende god, og varieret. Havde værelse på toppen, med fantastisk havudsigt. Dog mangler der et køleskab. Personalet var meget venlige, imødekommende og hjælpsomme.

6/10 Okay

Verified traveller

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Tout ce qui est chevillé au mur est prêt à tomber (patères, étagères...) Insonorisation des chambres inexistante La nourriture est assez moyenne L’emplacement est ok et le personnel est souriant et assez serviable.
Stayed 7 nights in May 2019
Response from General Manager on 28 May 2019
Bonjour. Est-ce vrai? Pendant son séjour, il n'a pas dit qu'il avait quelque chose de mal dans sa chambre. Nous avons une équipe d'employés de maintenance qui sont heureux de résoudre tout problème. En outre, aucun autre client ne semble avoir commenté quoi que ce soit de similaire. En tout cas, nous sommes heureux que vous ayez passé un séjour agréable et que vous reconnaissiez que notre nourriture est bonne, le personnel efficace, poli et souriant. Nous vous souhaitons tous un bel été.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Hyvä sijainti mutta henkilökunta tympeää. Huoneeni sijaitsi aivan vastaanoton vieressä joten aika rauhaton.
Stayed 9 nights in Oct 2018
Response from Globales Quality Manager on 7 Nov 2018
Dear customer, Thank you for your visit. We are sorry to know that we did not met your expectations and will take into consideration your comments in order to improve our services. Best regards.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Genenal Manager. on 28 May 2019
Many, many thanks for the rating and we all hope to see you soon.

8/10 Good

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très correct
Hotel très correct, prix un peu élevé en saison
Stayed 1 night in Sep 2018

8/10 Good

Heikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from General Manager. on 28 May 2019
Thank you very much, Heikki.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 4 nights in May 2018
Response from Gardenia on 9 Jul 2018
Many thanks for the puntuation given. We hope you enjoyed and we wish you a nice summer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hieno näköala
Hotelli oli hyvällä paikalla.Lähellä kaikkea mutta ihanan rauhallinen.Näköala huoneesta on merelle ja tietysti hieno.Aamupala oli ok mutta illallista en suosittele.Hotelli näytti olevan eläkeläisten suosikki.
Stayed 6 nights in May 2018
Response from Gardenia on 13 Jul 2018
Paljon kiitoksia huomautuksista ja siitä pisteestä, jonka olet antanut meille. Talvella meillä on paljon vanhusikäisiä asiakkaita, ja tämä tekee hotellista avoimen; ilman niitä emme tosin voineet tosin pitää hotellin auki, koska meillä on paljon huoneita. Toivomme hotellihuoneen uudistamista pian ja muuttaa kaupallistamista niin, että muualta tulevat asiakkaat tulevat Espanjan vanhojen asemesta kesän aikana. Toivomme nähdä teidät taas pian hotellimme, joka on myös sinun kotisi. Tervehdys ja hyvä kesä.

8/10 Good

Mimoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repetería
Agradable instancia

8/10 Good

Anton h

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for your money is really good
Clean good hotel, the view from the room’s balcony was amazing

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2018

6/10 Okay

Martin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Knappt godkännt
Hotellet känns omodernt och skulle behöva rustas upp. Maten i frukost- och middagsbuffén håller ingen högre klass. Extra barnsäng visade sig vid ankoms kosta extra i motsats till vad som stod på sidan vid bokning.
Stayed 7 nights in Dec 2017

6/10 Okay

Taina 59v., Espoo

Liked: Cleanliness, staff & service
Esittelykuvien photoshoppaus
Kyllä on esittelivät hienoja ! Totuus kertoo hotellin iän. Kulahtanut yleisolemus. Hiukka hajua kph:ssä. Kaamea vihannekseton brittiaamiainen. Älkää vain ottako mitään puoli-tai kotihoitoa. 2 viikossa tökkii ruoka pahasti. Hotellissa olut (pienempi kuin kylillä) maksaa 2.80 ja siis kylillä 1-1.80 e.
Stayed 14 nights in Oct 2017

10/10 Excellent

sigfried

Liked: Cleanliness, staff & service, property conditions & facilities
Jeg og min mann bodde her i fire uker hele okt. Hadde et fantastisk vær som gjorde sitt til at hotelloppholdet ble kjempe bra og vi kommer gjerne igjen. Hotellet ligger flott til, stille og nærme stranden med en deilig have med solstoler. Maten og renholdet var også meget bra til å være et tresjerners hotell.
Stayed 28 nights in Sep 2017
Buenos dias, Muchas gracias por dejar su opinion. Esperamos volver a verles pronto. Saludos. Globales Customer Service Team

6/10 Okay

Verified traveller

Liked: Cleanliness
Hyvä sijainti ja ihan siisti ja rauhallinen hotelli joskaan ei kovinkaan nykyaikainen
Stayed 9 nights in Oct 2017

8/10 Good

Markku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rauhallinen hotelli rantakadun varrella. Kaikki toimi suunnitelmien mukaan. Englantilaisten suosima paikka oli ainakin meidän aikana.
Stayed 7 nights in Oct 2017
Response from J.N.A on 14 Nov 2017
Buenos dias, Gracias por dejar sus comentarios. Esperamos volver a verle pronto. Saludos. Globales Customer Service Team

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
placer
Excelente lugar, todo muy bueno!!
Stayed 1 night in Oct 2017
Buenos días, Gracias por dejar sus comentarios. Esperamos volver a verles pornto en Globales Gardenia. Saludos. Globales Customer Service Team

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevlig personal, helt okej mat, bra läge! Rolig underhållning varje kväll
Stayed 7 nights in Oct 2017

8/10 Good

Katia, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good experience & a nice hotel
We stayed 2 weeks in August 2017 in that hotel and it was a good experience. Very clean, nice staff and good location far from noise and animation. We recommend it especially for families.
Stayed 14 nights in Aug 2017
Response from Jesus Nuñez on 2 Sept 2017
Good evening, Thank you very much for your comments. We hope to see you again soon. Best regards. Jesus Nuñez

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant hotel near the sea but too much noise all include is present
Stayed 7 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Nära stranden
Nära stranden men ogästvänlig receptionspersonal. Restaurangpersonalen var däremot trevlig.
Stayed 1 night in Aug 2017

10/10 Excellent

Mari Ángeles , Rivas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DE LO BUENO LO MEJOR
Excelente fin de semana en pareja y con amigos. La experiencia superior a nuestras expectativas. Limpieza total en todas las áreas, comodidad, buena comida, amabilidad del personal, enclave del hotel, animación en general, ambiente, etc... Sin duda volveremos. Lo recomiendo al 100%.
Stayed 2 nights in Jun 2017

10/10 Excellent

Liselotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bekvämt och rent hotell
Perfekt för oss med fina ytor dels i hotellet och hotellområdet. Fanns platser både solstolar och bord med stolar. Perfekt läge på hotellet nära strand området och lite i utkanten. Lätt att promenera in till city kärnan.

4/10 Poor

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Primera linea de playa
Hotel antiguo, pero buena relacion calidad/precio. Lo mejor la ubicacion en primera linea de playa.

8/10 Good

Leila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lazar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kannon

8/10 Good

Lars H.

Liked: Staff & service, room comfort
ihan hyvää 3tähden hotelli
hyvää ruoka ja juomapuoli oli hyvin hoidettu.palohälytys yölla oli vähän, pelottava onneks se meni nopeasti ohi ei van tiennyt mitä sen aihutti