4th visit to the Fort and again very enjoyable. Check in was quick and without fuss, given a room in the quieter west wing as requested, room large with 2 king size beds, bathroom, safe, fridge replenished daily with water and soft drinks as part of the all inclusive, and cleaned daily with the usual towel art near to departure. No free wifi in the hotel you have to pay and at times can be very slow, wifi in most hotels now is standard and usually free and maybe something the hotel can review. Food good wont go hungry good selection typical all inclusive caters for all nationalities. The west wing bar area of an evening at times it feels as though you are ignored whilst other guests have no problems getting served. We did notice that guests are also placing jackets over the limited seating and going to dinner, like placing a towel on the beach and returning later. This was ignored by the bar staff. This cannot be said of the east wing bar staff were service is 1st class. The beach is the selling point of this hotel with numerous fish and corals. The beach staff work hard keeping the beach clean and tidy. There are canoes and windsurfers free to use and a great way to explore the bay. All in all the food is good, the rooms are clean, comfy and big, the beach, corals and fish are amazing and the sun is always shinning.
This is a well run hotel, with a great slide pool area for kids. The real bonus is the choice of restaurants to eat in. The staff all work very hard, and everyone wants to make your stay as positive and pleasurable as possible. Top tip, if you are not happy about anything, go to Guest Relations and tell them.
The hotel is quite tired looking , so not a 5 star rating, but the staff , happy kids and good choice of food for your money , makes this a good value family friendly hotel.
Overall we had a great experience. The food was good and a fair variety. The beach experience was great and that is where we spent most of our time. Not a great variety of food but drinks were plentiful. We had three different spa appointments and each spa treatment itself was very nice and for a very good price. The coffee machines were a little annoying as they often ran out. it seemed they could have been better maintained. The staff, for the most part, was very friendly until check out when the attendent was very snippy about his right to make us wait until they could verify if we had taken anything from the mini-bar since the previous night when we had paid. I thought I waas being nice bringing the room cards to the desk on the way out but was met with disappoitning rudeness at check out. Our other complaint relates to the "free interent." It is only free if you don't use it as what they give is only minimal MBs and was very quickly eaten up. To have internet you actually have to pay $5 per hour, $18 a day, $45 for the week, etc. That felt very much like a bait and switch tactic. But we went away to get away so forgoing their expensive internet was not a really big deal for us. The TV selections were good with several English news channels and several decent family friendly movie channels.
Animation team and food were amazing. Staff at the reception are horrible, so unprofessional, untrained, non welcoming and not cheerful. The staff at the reception charged my credit card for the whole stay although Expedia already charged my credit card in advance. Then they said it was a mistake and they reversed the transaction. This hotel invests in property but not in people and one manager there told me it's a big challenge to find good staff.
"Exceeds five stars quality,all facets considered."
Great food,delicious variety of food choices,all sat well with me,wonderful beds and mattresses,spacious rooms spotless and quiet.I will skip Alcohol drinks evaluation as I am not a connoisseur of any degree and I do understand that to some that factor can make or break the deal,sorry cant be of help here unlike food and comfort I am an unbending person .
The Beach is a real plus as it is a Bay with no rough or noisy surf,crystal clear turquoise water bottomed with silk soft sand shallow to pleasure wade for a considerable distance.You can watch and enjoy rainbow of colored fish sloshing around you in some shallow spots,for memorable breathtaking corals and good size fish scenery go little deeper or use glass bottom boat on location.
Secured to possible limits location and as safe as it can get. Flight is about one hour from Cairo.From local airport tohotel is about 40 KM with no defined or clear rules or guidelines for transportation info.Meters got no respect.
Located 30 kilometers south of Hurghada, this all-inclusive hotel overlooks its own sandy beach on the coast of the Red …More
Set along a natural bay and framed by windswept dunes, the town of Makadi Bay is south of Hurghada on the Red Sea Riviera. Calm waters, teeming with colorful marine life, attract divers and snorkelers. The hub of town is the lively Souk Makadi market. Popular day trips include desert safaris via camel or Jeep, and cruises to Giftun Island, ringed by a garden of coral reefs.
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