Search Chalets in Makadi Bay

"The hotel was spotlessly clean, private beach was beautiful. Staff in the whole were very good, polite and helpful. My only criticism were I did see one bar staff mocking a customer, and the pool attendants did nothing about people leaving towels on loungers for hours, despite mentioning in the hotel rules that unattended towels would be removed. One day at the adult pool we were told we couldn’t have a parasol because they were all being used, but 5 of them were with unattended towels for people should didn’t return for over an hour. Food is not labelled for allergens. This meant asking the staff every time, who were helpful but at times unsure and when asked if something had milk in a response was “maybe”. They did offer to cook something fresh but this isn’t what you pay for all inclusive for. Choice is expected. Otherwise the hotel was beautiful and guests were well catered for with activities, food and drink"

"Very reasonably priced hotel. All inclusive was nice. I loved the fact that we could snorkel right in front of the private beach."

"The pools were not heated, this was disappointing a bit. "

"Clean room, everything is good 👍👍"

"Very relaxing stay at Fort Arabesque. Everything was perfect "

"Yes"

"Stunning view and exceptional service, but maintenance and food need urgent attention I recently stayed at your resort and I have very mixed feelings about my experience. There were highlights that made the trip special, but also some disappointments that hindered the overall quality. The Highlights: First and foremost, I would like to extend my sincere thanks to Amir for his professional handling of our check-in and for providing us with a free room upgrade, which we truly appreciated. Also, a special shout-out to Irene from the Concierge team. She was beyond excellent—handling all our trip arrangements and securing our a la carte restaurant reservations with such efficiency and a friendly attitude. The resort itself is visually stunning. The landscaping is top-notch, and the Aqua Park, Lazy River, and pools are fantastic. The beach is breathtaking, and the snorkeling directly from the shore was one of the best parts of our stay. Areas for Improvement: Unfortunately, the dining experience did not match the beauty of the resort. The food quality was poor and lacked variety, which significantly impacted our enjoyment. Additionally, we were disappointed with the cleanliness of the linens and towels, which was not up to the expected standard. We also noticed some clear signs of "cost-cutting" that felt out of place in such a high-end location. * Maintenance: The air conditioning in the room was faulty; the temperature remained constant regardless of the settings. "

"Staff where great and entertainment was great"

"The hotel offered exactly the calm and quiet environment that we were looking for. The staff was very polite and helpful especially Mr Ghareeb at the front desk. The room was spacious and very clean. Definitely worth it to come back. "