Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews of Grand Hyatt Goa

5 out of 5
Grand Hyatt Goa
Goa University, Panaji, Goa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 289 out of 430 reviews" "
Rating 8 - Good. 103 out of 430 reviews" "
Rating 6 - Okay. 21 out of 430 reviews" "
Rating 4 - Poor. 7 out of 430 reviews" "
Rating 2 - Terrible. 10 out of 430 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

VRUSHANK DEVANG

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort 5/5
Stayed 3 nights in Feb 2024

10/10 Excellent

Sujatha

Liked: Cleanliness, staff & service, property conditions & facilities
The property had very good dining area. Especially staff like Om, Ambika, Mayur and Mypua provided very personal attention.
Stayed 3 nights in Feb 2024

8/10 Good

Mayank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Anuradha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property, with sea views, several activities, and dining options. Exceptional service levels. Staff are genuinely interested in making guests feel welcome. Akash and Rajendra in the Dining Room restaurant were beyond thoughtful and caring for our family's special dietary needs. Our housekeeper, Balram Adarsh ensured our rooms were always comfortable, well cleaned, and organized. Would highly recommend it for families. Great pool, spa, and gym. The adjacent beach is a small strip of land, safe and clean. Great for long walks. Onsite holiday events can get a bit crowded and noisy. If you're looking for a great stay-put vacation with family, this is a great choice.
Stayed 7 nights in Dec 2023

10/10 Excellent

Sumedha

Stayed 3 nights in Jan 2024

8/10 Good

sandhya tejaswi

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 7 nights in Dec 2023

10/10 Excellent

Sweta, Kitchener

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve no words to describe the stay here. It was one hell of an experience. The staff is just fantastic and the property itself is a whole vacation vibe. If you won’t leave the place you would still enjoy every bit of goa. A big big thanks to Mayur, Om and Suchitra for their outstanding hospitality. I’m in love with the place and everytime I’m in Goa- this is where I’m staying.
Stayed 3 nights in Dec 2023

10/10 Excellent

Rohit

Stayed 6 nights in Dec 2023

10/10 Excellent

Shabnam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Grand Hyatt for a 6 day vacation in November. The location is great for sightseeing and shopping, it’s close to the main Panjim market. The property is new and clean, nice swimming pools, walking path by the beach, and the food in the restaurants is amazing. The staff is friendly, courteous and thoughtful. They made us feel like family and went above and beyond to make our stay enjoyable. I will definitely be back.
Stayed 6 nights in Nov 2023

10/10 Excellent

Abhimanyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Shalav

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and food.
Stayed 2 nights in Nov 2023

10/10 Excellent

suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly!!
It was our anniversary so we chose to stay here as the Hyatts never disappoint. This hotel however exceeded our expectations! The staff are amazing and truly know how to deliver a great customer experience. Deepmala was great and dealt with our issue regarding our room straight away and then chkd in regularly with us to ensure everything was perfect. The property is beautiful and a short drive from panaji, the town centre. Rooms were stunning and clean with a huge bathroom. Overall an amazing property and the best stay!
Stayed 3 nights in Oct 2023

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Oct 2023

10/10 Excellent

V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were extremely friendly. Rahul at the restaurant, Deptimala the manager and everyone went out of their way to ensure the stay was fabulous. Loads of activities, wonderful food, kid friendly.
Stayed 3 nights in Sep 2023

10/10 Excellent

Arjun

Liked: Cleanliness, staff & service, property conditions & facilities
Great property overall with options to keep the kids occupied. The buffet breakfast had huge options… The on-site casino was great . Though they have a cover charge for entry , it covered dinner , drinks and entertainment ( dance singing performances)… which was decent. They provide drop off for kids while adults are in the casino… which worked out well. Overall a good experience.
Stayed 4 nights in Aug 2023

8/10 Good

Priyank

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant and Comfortable Family Stay
Amazing property. I will need few more days to fully enjoy all facilities. However, a few things that I will like to point out - (1) Hotel was almost non-responsive few days before check-in. I expected more communication from the hotel and get our requests (2) Room service was very slow. You have to be very well planned with your room service requests. (3) Lift wasn't working occasionally (4) Few things would have been better like hair dryer electric connection (4) Restaurants need to provide more local cuisine. (6) Breakfast was very good and very prompt and thoughtful service (7) Pool service and experience was wonderful. Overall, I recommend and I would like to come back.
Stayed 4 nights in Aug 2023

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

8/10 Good

Kishore, Mississauga

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

peter

Stayed 1 night in Jun 2023

10/10 Excellent

Harsh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to visit for a quiet and personal time.
Stayed 3 nights in Jun 2023

10/10 Excellent

Jemika Hiren

Stayed 3 nights in Jun 2023

10/10 Excellent

Seema Rakesh

Stayed 3 nights in Jun 2023

8/10 Good

DORON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a visit
Amazing resort, well maintained and facilitated, tons of employees however not so efficient, huge rooms . Quite far from city center ( but there are no much alternatives ) One word about the daddy casino: waste of time and money.. small, lousy , and more employees than players. Skip it.
Stayed 4 nights in May 2023

8/10 Good

Sridhar

Travelled with family
Liked: Cleanliness, amenities
We stayed for 5 nights as a family. Checkin process had a few hiccups that were handled well by the staff. Better communication between staff would go a long way to improve checkin service. Stay was pleasant as the property is amazing. We had a beach facing room with an open patio and the room was clclean and comfortable. Staff tries to make your stay pleasant and service is good. Shout out to Arlene and Arijit at the chulha for adding a personal touch. Breakfast Buffet is decent with a lot of variety, however is a notch below 5 star that I would expect from other comparable 5 star properties like the Oberoi group. Lunch at Chulha, the Indian restaurant on the property was good, including the lunch buffet.
Stayed 5 nights in Mar 2023

10/10 Excellent

Shreya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Ruethairat

Stayed 1 night in Mar 2023

10/10 Excellent

bhupinder, Slough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, very clean and friendly helpful staff. We booked the club room, which entitled us to the club house where between 6-8pm you can have free drinks from good selection of spirits, wines and beers. Every evening we had live singer in the evening,A special shout out to Sangeeta who handled all our requests and queries promptly through WhatsApp. Would highly recommend
Stayed 4 nights in Feb 2023

8/10 Good

Mr Amerdeep

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
The property itself was beautiful but I found the staff were not attentive with me having to prompt them several times. The Grand Hyatt team did their utmost to rectify any issues we had however for a five star hotel it is let down at times by the front line staff.
Stayed 5 nights in Feb 2023

10/10 Excellent

Rameshchandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2023

10/10 Excellent

Subhra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would recommend

10/10 Excellent

Sharmila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with excellent views. Was very relaxing. The service in the restaurants was ok.
Response from Team Grand Hyatt Goa on 9 Jan 2023
Thank you for taking the time to share feedback of your stay with us

2/10 Terrible

Kapil, Volo

Travelled with partner
Liked: Staff & service
Not much activities to do. I was expecting much more then just 3 small shops and disappointing restaurants. Beach has no cabanas or beach chairs. My only good experience was the driver Frances. He was awesome and beyond helpful. I will not recommend this property to anyone and will never visit again.
Response from Team Grand Hyatt Goa on 9 Jan 2023
Dear Guest,It is unfortunate to read that you were not able to experience the resort to its full potential. The resort not only features a shopping centre, but also an extensive list of recreational activities. Some of these include, sailing, casino, fly dining, and adventure park ( zip line, wall climbing, etc)We do hope you consider staying with us again to experience the many offerings at the resort.

8/10 Good

Om P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Response from Team Grand Hyatt Goa on 9 Jan 2023
Thank you for your feedback

10/10 Excellent

Kamaldeep Singh, Edmonton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Hospitable and courteous staff, excellent amenities and relaxing environment.
Response from Team Grand Hyatt Goa on 9 Jan 2023
Dear Guest, Thank you for your wonderful feedback

6/10 Okay

Chinmaya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good property with great amenities but lacks the hospitality which I was expecting. An attentive and friendly staff would have really helped here to improve the overall experience but that was missing. Food at Chulha and Dining Room were okay whereas the in-room dining food quality and service was really good. The SPA services were very good but booking the same was not a great experience.
Response from Team Grand Hyatt Goa on 9 Jan 2023
Dear Chinmaya,Thank you for taking the time to share your detailed feedback. Your comments have been shared with the team to ensure improvements.

10/10 Excellent

sambhu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent service.. best food quality… never thought it would be so amazing to stay at this property…
Stayed 2 nights in Oct 2022
Response from Team Grand Hyatt Goa on 9 Jan 2023
Thank you for your wonderful comments.

8/10 Good

Kaushik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Mix of Exceptional and Unpractical Experience...
A very comfortable and relaxing experience. Beautiful hotel and rooms but let down by the "unpractical" bathroom design and features. For a family with kids in the same room, the bathroom is a bit uneasy as the door doesn't have a lock and to top it, the shower area has a fully transparent glass door!!! The design team needs to be called out for such an unpractical design (I wonder how it never got mentioned in any of the reviews). The bathroom aside, the access to the beach (with rocky sands) is good, making it like a private beach. The staff and the room service were exceptional.
Stayed 3 nights in Sep 2022
Response from Team Grand Hyatt Goa on 4 Oct 2022
Dear Guest,Thank you for sharing your noteworthy feedback with us. We are glad our wonderful team could help make your stay a comfortable and a memorable experience for you and are happy you enjoyed the bay area. We are sorry for the problems you faced during your stay with us and have taken a note of your comments. This will be looked into and improved in the future.We hope to see you again.

8/10 Good

Aniket

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great property with great ambience, amenities and closeness to soothing sea waves. The food spread in dining hall was good enough during breakfast and meals. Still there is a scope of improvement where it can compete with some bigger names in this category, like a more organised check in process didn’t had a touch of five star property, secondly kitchen staff can be trained to keep their arguments to minimal while guests are dining, last but not least a bit more politeness and proactive approach from staff managing the amenities. Some of staff looked lost and didn’t knew what they were doing. Special mention to Mona for ensuring and smooth checkout process, the hotel needs some more dedicated staff just like them. Overall we had a great stay, kids enjoyed pool and other amenities in the resort.
Stayed 2 nights in Sep 2022
Response from Team Grand Hyatt Goa on 27 Sept 2022
Dear Guest,Thank you for sharing your wonderful feedback with us. We are glad you loved the ambience at the resort and enjoyed your meals at The Dining Room. We are happy to know that you had a great stay and that the kids enjoyed the pool and other facilities at the resort. However, we are so sorry for the inconvenience caused to you. Please be assured that we have taken into consideration your noteworthy feedback and will look into the same to ensure a better experience going ahead.We look forward to having you again.

10/10 Excellent

Sanjeev

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sprawling beach front property with beautiful swimming pools, rooms with views, awesome dining options (breakfast, Indian, and my favorite Italian). Very easy to get car/driver services to take you around to various spots at reasonable rates.
Stayed 3 nights in Aug 2022
Response from Team Grand Hyatt Goa on 22 Aug 2022
Thank you for sharing a rating and your kind comments

10/10 Excellent

NITIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff and a grand property
It was very nice. Recommend to others
Stayed 2 nights in Jun 2022
Response from Team Grand Hyatt Goa on 5 Jul 2022
Thank you for sharing a rating and your kind comments

10/10 Excellent

Rohit

Stayed 1 night in Jun 2022
Response from Team Grand Hyatt Goa on 1 Jul 2022
Thank you for sharing a rating

8/10 Good

Anoop

Travelled with family
Liked: Cleanliness, room comfort
My Trip was amazing.Property is maintained as per Brand.It is my suggestion to avoid Rainy season....june july....as too much Rain spoil your day.Breakfast is awesome,Dinner is ok. They sud Provide complimentary balls and tubes in swimming pool.Taking charges for such small -small things is not suitable for grand hyatt.Room wash rooms sud have liquid hand wash...as bar is not hygenic. We were not welcomed at Reception. However Girls at Reception are cooperative. Overall....my stay was gud and satisfactory.
Stayed 1 night in Jun 2022
Response from Grand Hyatt Goa Team on 14 Jun 2022
Thank you for sharing your valuable feedback.

10/10 Excellent

Kamalpreet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I had a amazing time at Grand Hyatt Goa. Staff was exceptionally nice and accommodating. We were well taken care of and treated properly. Thank you Grand Hyatt Goa for an amazing time!
Stayed 2 nights in Jun 2022
Response from Grand Hyatt Goa on 13 Jun 2022
Thank you for sharing a rating and your kind comments

10/10 Excellent

Karan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They make your trip memorable
First time stay in this property and I must say great location, well appointed/equipped clean/spacious rooms. Dedicated staff always there to make your stay memorable with a smile. Has private access to the beach. A lot of in-house activities to keep the little ones busy.
Stayed 1 night in Jun 2022
Response from Grand Hyatt Goa on 13 Jun 2022
Thank you for sharing a rating! We are so happy to hear about your pleasant experience with our team and the property. We look forward to having you again.

10/10 Excellent

Anoop

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Biggest Plus is the Staff, outstanding dedication to hospitality and service. Personalized attention all the time. Best Experience Ever of highly motivated team at your service. Steffi @ Check In, Sonia @ Travel Desk & Ambika @ All Day Dining Restaurant were my go to, outstanding people.
Stayed 5 nights in Apr 2022
Response from Grand Hyatt Goa on 5 May 2022
Thank you for sharing a rating and for your kind comments.

10/10 Excellent

Sagar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, lovely hotel with great staff specially Sangeeta who looked after us from the first day of our stay
Stayed 5 nights in Apr 2022
Response from Grand Hyatt Goa Team on 18 Apr 2022
Thank you for sharing a ratinga nd for your kind comments

6/10 Okay

Avneesh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Mar 2022
Response from Grand Hyatt Goa Team on 12 Mar 2022
Thank you for sharing a rating!

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022
Response from Grand Hyatt Goa Team on 7 Mar 2022
Thank you for sharing a rating!

10/10 Excellent

Jatinder Sandhu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
We were a family of 5 and both parents, with a booking of a suite and adjoinng standard room. We had a amazing experince. The hospitality and service was top notch. We had a private gatheiring outside our suite and Raul from Dinning was very accomomdating to give us a small setup. We loved the open layout and quite beach.
Stayed 9 nights in Dec 2021
Response from Grand Hyatt Goa Team on 28 Jan 2022
Dear Guest, Thank you for choosing Grand Hyatt Goa. We are so glad you had a wonderful time with your family and enjoyed our property and services offered by our team.

6/10 Okay

Kuldeep

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2021
Response from Grand Hyatt Goa Team on 28 Jan 2022
Thank you for sharing a rating.