Outdoor pool
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Reviews of Shanti Villa

3 out of 5
Shanti Villa
Opp Tel Exchange, Near Bus Stand, Mahabaleshwar, Maharashtra

Reviews

5.0
Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 4 out of 9 reviews" "

4.4/10

Cleanliness

4.8/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

4/10 Poor

Om

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely disappointed with the service as we had called before hand to ask about the amenities and they said everything is available, however, after reaching the hotel, no amenities were available except the pool which was extremely dirty and full of chlorine. Table tennis and pool table was promised in the pictures but completely broken at the property. Staff was rude to is quite a lot of times especially during check out. Food was average and had to wait in line for a long time for the food to arrive even after specific time requesting for Jain food before even booking. Overall not a good experience and can definitely opt for another resort at a much better rate with the same amenities
Stayed 3 nights in May 2023

2/10 Terrible

Puneet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orrible experience at Shanti villa Mahabaleshwar
Whatever was shown as pictures..while doing booking, shanti villa was very horrible experience, dirty linen,old furniture and unhygienic experience We were completely fooled by the pictures shown in website of hotels.com, that what received as reality
Stayed 1 night in Jan 2021

8/10 Good

Nikunj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's really worst hotel stay for my family.Reception staff very rude they don't care for hotel owners business.i left two booked rooms one day in advance . Where I waisted my 10k...Just imagine how this organization is.kindly don't recommend any one for this hotel.
Stayed 3 nights in Aug 2017

8/10 Good

Chetan

Liked: Staff & service, room comfort
Good stay with amazing food
Good stay, clean room (but have a scope of improvement), amazing food. Good service, staffs were very well mannered and were helpful.

2/10 Terrible

Geetika, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare experience
It is the worst experience ever ... Will not recommend this hotel.. rooms are smelly, bedsheets and washrooms are not clean at all. It gave me a feeling that I burned my money by staying in this hotel.... No amenities ... Even available amenities ... No one will think of using..... Staff was very rude ... Nightmare experience ...

2/10 Terrible

Ajit, Pune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
"PATHETIC room and SERVICE"
We stay for one night, the room condition was "PATHETIC", I booked 2 rooms worth 6200 Rs/ each it is not at all worth. Food was also very bad. Arrogant and unhelpful staff. Room condition were as if they were not cleaned from Decade, dirty curtains. On website it is mention check in and checkout time as 11:00 AM, but when you will go there then will come to know that the check in and check out time is 8:00 AM. I will recommend do not book this Hotel, and don't go there

10/10 Excellent

Ranjan, Mumbai

Liked: Staff & service, property conditions & facilities
Nice hotel near to market and bus stand, good food with swim pool.Nice hotel near to market and bus stand, good food with swim pool.

6/10 Okay

Mahesh