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Reviews of Route 19 Inn

2.5 out of 5
Route 19 Inn
4898 Soco Rd, Maggie Valley, NC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 124 out of 156 reviews" "
Rating 8 - Good. 23 out of 156 reviews" "
Rating 6 - Okay. 7 out of 156 reviews" "
Rating 4 - Poor. 1 out of 156 reviews" "
Rating 2 - Terrible. 1 out of 156 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience for a daddy daughter trip!
Stayed 1 night in Apr 2024
Response from Angie on 21 Apr 2024
Thank you Elizabeth. I loved having your loved ones here. Your daughter was a cutie pie.

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Retro decor and unique features. Beautiful colors and the family friendly. We will definitely stay again.
Stayed 2 nights in Mar 2024
Response from Angie on 21 Apr 2024
Welcome to the Route 19 Inn family Shane. We look forward to your next visit.

10/10 Excellent

Neil

The oversized rooms are great.
Stayed 1 night in Feb 2024
Response from Angie on 16 Mar 2024
Neil,Thank you for your time and kind review. We truly appreciate you and hope you will return in the near future.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place
Much better experience than I expected. Cool little place. Shower was small
Stayed 1 night in Jan 2024
Response from Angie on 8 Feb 2024
Thanks Danny. We are happy you enjoyed your stay. I agree, the 1950's shower is small. Hopefully, this will not deter you from staying with us again.

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Route 19 motel
This is one of the best motels I have stayed in in a while.
Stayed 2 nights in Jan 2024
Response from Angie on 8 Feb 2024
Ashley, this means so much to me and our entire team. We hope you have found your new home in our area.

10/10 Excellent

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owners are doing an excellent job of revitalizing this 1950's motor inn. We would stay again!!
Stayed 1 night in Dec 2023
Response from Angie on 8 Feb 2024
Fantastic to hear. We are so happy you enjoyed your stay and look forward to seeing you in the VERY near future.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Angie on 8 Feb 2024
Thank you for your high rating. It truly means more than you realize.

10/10 Excellent

Curtis, Painesville

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great little getaway
Stayed 4 nights in Nov 2023
Response from Angie on 24 Nov 2023
This review makes me smile. Thank you and please come again.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing for me and my wife.
It was amazing! We love it. And we will be going back to Route 19 Inn again soon.
Stayed 4 nights in Nov 2023
Response from Angie on 18 Nov 2023
Jeffrey,Love hearing this and thoroughly enjoyed having you here. Look forward to seeing you again.

10/10 Excellent

Rose

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Angie on 17 Nov 2023
Rose,Thank you so much for your kind review. We truly appreciate guests such as you. Please come again soon.

8/10 Good

Kara, Starkville

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this property! Very unique place to stay, just a couple comments. There are enough plugins that are handy - I needed to recharge my nebulizer - and the plugins that were available, were very loose and didn't hold the plug very tightly. We did discover on our last day that the sheets had stains on them (at least, we hope they were stains). Enjoyed hearing the creek running at night. Enjoyed the displays outside (50s car, teepee). Definitely would stay here again!
Stayed 3 nights in Oct 2023
Response from Angie on 2 Nov 2023
Hi Kara,That you for your time and the kind review. So glad that you will stay again even with the issues you have listed. As for the stains, in addition to be the manager, I all do the laundry. Stains on the sheets do not normally happen under my watch. I am baffled with this statement as I even iron the sheets :(

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
It was a great stay. We loved all of the retro decor inside and out. It was a fun stay, and we plan to return. Also, the staff were so helpful and nice.
Stayed 1 night in Oct 2023
Response from Angie on 29 Oct 2023
Great pictures Christina. Thank you for posting those and a BIG thank you for your kind review. You are greatly appreciated.

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Angie on 2 Nov 2023
Thank you Susie, much love and appreciation.

10/10 Excellent

Bonnye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nostalgic just loved our 2nd stay here.
Stayed 1 night in Oct 2023
Response from Angie on 28 Oct 2023
We love having you. Thank you so much for being a repeat guest and you kind review.

10/10 Excellent

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! Great parking and spacious, updated rooms.
Stayed 3 nights in Oct 2023
Response from Angie on 28 Oct 2023
Thank you so much for your kindness. We hope to see you again in the near future.

10/10 Excellent

Sharon A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Angie on 20 Oct 2023
Thank you VERY much Sharon. We truly appreciate your kind review.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Angie on 13 Oct 2023
Thank you for your review and for being our guest. We truly hope to see you again.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable. Very clean. Would stay again
Stayed 2 nights in Sep 2023
Response from Angie on 24 Sept 2023
I truly appreciate your kind review Melissa. We enjoyed having you all as our guests. I hope to see you again soon and hope the casino treated you well :)

8/10 Good

Garth

Travelled with group
Liked: Cleanliness, property conditions & facilities
Charming, small retro motel on the quiet side of the Smokies. Watch out for elk crossing Route 19 while returning from the park at night!
Stayed 3 nights in Sep 2023
Response from Angie on 24 Sept 2023
Definitely watch for elk. I hope you didn't have a bad experience with our wildlife. Please come again.

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent
Stayed 1 night in Sep 2023
Response from Angie on 24 Sept 2023
I think so as well :) Thank you very much for taking the time to leave your review. Come again.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I enjoyed the hometown feel and the friendliness of the staff. I will definitely be coming back in the future.
Stayed 2 nights in Aug 2023
Response from Angie on 25 Aug 2023
We are so pleased you enjoyed your stay and we've made a friend in the process. Thank you for your review Thomas. See you again in the near future.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay in Maggie Valley
Awesome stay at Route Nineteen Inn, will definitely be back!!
Stayed 2 nights in Aug 2023
Response from Angie on 10 Sept 2023
Thank you very much, David, for your kind review. So happy that you loved your stay. Look forward to your next visit.

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute decor and clean
This refurbished motel is very cute and the rooms are clean. The 50's decor has been well thought out and attractive. The bed does not have a firm support that could be accomplished with a piece of plywood. The bathroom is from previous era and is a bit small. There is no place to put makeup and hair accessories for customers who use these items. As well, remember your hair dryer.
Stayed 1 night in Aug 2023
Response from Angie on 16 Aug 2023
Hi Janice,Thank you very much for taking the time to leave us your thoughts and kind review. The bathrooms are small and we are working on a solution to give more room for makeup, hair, etc. Our beds truly are a matter of preference. They are plush firmest which is a good middle ground (not that it matters but these mattresses are the same as Disney hotels). The bed frames are solid wood with 10 4" wooden slats. As for a hair dryer, I keep these in the office and they are available upon request. I would love for you to visit again so I would get the chance to improve your stay.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun, clean, and spacious
Cool motel, a nice mix of old and new. The room was spacious and clean. Would definitely recommend.
Stayed 1 night in Aug 2023
Response from Angie on 10 Aug 2023
Thanks so much Andrew. We truly appreciate your kind review.

10/10 Excellent

kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome cool place!
Loved everything about this place, the room, pool, Cornhole, grilles, fire pits, awesome creek and wonderful owners! Will definitely be back a lot more
Stayed 2 nights in Jul 2023
Response from Angie on 5 Aug 2023
Thank you so much Kimberly. Glad you enjoyed your stay. Welcome to the family 3

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Angie on 10 Aug 2023
Thank you very much, Andrea

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and cozy, staff is great.
Angie was so helpful. Her restaurant suggestions were spot on. The room was clean and cozy. The exterior decorations are super cute. It’s was tucked in off the road a bit and was pretty quiet. We would stay here again if we come back to the area.
Stayed 5 nights in Jul 2023
Response from Angie on 29 Jul 2023
Awe, thank you so much for your kind review, Karen. We truly enjoyed having you both. GO Bengals!! I hope to see you again in the near future.

6/10 Okay

Brittany

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Route 19 in is a cute and charming renovated 1950s motel in Maggie Valley. It is so obvious that the owners take so much pride in their inn. I wanted so bad to love this stay because of how adorable it is. I got in late, not realizing the office closed at 6 and thankfully Angie still checked me in and gave me my room key. She was incredibly friendly even when I interrupted her evening. I received my key and promptly took my dog for a walk around the property. There are items such as a vintage car, teepee, and picnic tables in the main courtyard. Off to the side is a beautiful river. After our walk, my wife and dog and I retired to the room to get ready to lay down for bed. We let ourselves in and unpacked our cooler items into a cute vintage looking refrigerator. It was cool, with air conditioning powered by a powerful unit. The bathroom had the original tiling, which I absolutely loved. When my wife and I got our things in the room and started trying to settle in, we noticed the chairs and the bed. The bed was a mattress on a frame with thin wooden slats. As a heavier couple, we are super aware of our sizes and know that a bed like this will usually hold max 500lbs. The chairs were in a similar fashion, that I know they probably hold about 250lbs. Unfortunately, since we paid for the hotel, we stayed but I ended up sleeping in the floor in a sleeping bag. This just needs to be a warning for heavier couples to maybe skip this stay, although adorable and with good service.
Stayed 1 night in Jul 2023
Response from Angie on 29 Jul 2023
Mr. & Mrs. Touw,I am so saddened to hear that you slept on the floor in sleeping bags. I truly believe that our beds could hold you. Our guests come in all sizes. This is all irrelevant now. I wish you would have rang the doorbell and told me all this that night. I would have gladly given you a refund. My goal is to make all our guests feel at home and like family. Sending you my warmest regards and wishing you safe travels.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and cozy
Stayed 1 night in Jul 2023
Response from Angie on 29 Jul 2023
Thanks Sherry. Hope to see you again in the near future.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay here the owner was super cool and very nice! Will be returning next year!
Stayed 1 night in Jul 2023
Response from Angie on 29 Jul 2023
Great to hear Joshua. Did you enjoy traveling on the Blue Ridge Parkway?Stay safe out there and we will see you next year.

10/10 Excellent

Mitchell

Travelled with family and small children
Liked: Property conditions & facilities
Very nice and peaceful nice people
Stayed 4 nights in Jul 2023
Response from Angie on 20 Jul 2023
Thank you very much for your kind review.

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2023
Response from Angie on 29 Jul 2023
Thank you very much Mitchell.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
The Route 19 Inn is remodeled into an Amazing retro Motel, something you would expect to see on Route 66.
Stayed 2 nights in Jul 2023
Response from Angie on 20 Jul 2023
Jay, your remarks are truly appreciated. Hope to see you again in the near future.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
The coolest motel I've stayed in
Stayed 1 night in Jul 2023
Response from Angie on 20 Jul 2023
Yay!! Thanks so much.

10/10 Excellent

Kathy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed everything I would stay here again
Stayed 2 nights in Jun 2023
Response from Angie on 20 Jul 2023
Thank you Kathy for everything.

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Cute retro place
It’s a cute retro place, bed needs a box spring not just mattress on bed slats. Didn’t sleep well. Floor around trash can was sticky on bare feet. Updates that have been done are nice.
Stayed 2 nights in Jul 2023
Response from Angie on 3 Jul 2023
Hi Bruce,Thank you very much for taking time to give me your feedback. All has been noted and I will definitely talk with housekeeping about your remarks.

10/10 Excellent

Tamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place!
Husband and I were visiting area for the night and this place was wonderful! Very clean and cute place to stay. I would’ve never known about the little gem if not for hotels.com…..definitely will stay again in the future!
Stayed 1 night in Jun 2023
Response from Angie on 30 Jun 2023
I cannot thank you enough Tamela. These reviews mean the world to us.Angela

10/10 Excellent

Voni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Angie on 22 Jun 2023
Thank you so very much. This means the world to us.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.. Very clean!!
Stayed 2 nights in May 2023
Response from Angie on 4 Jun 2023
Thank you Terry for your high ratings. Our staff and I are grateful for guests such as you.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Angie on 22 Jun 2023
Thank you so very much, Alex. This means the world to us. Small business truly appreciate kindness like yours.

10/10 Excellent

Claus V

Stayed 1 night in May 2023
Response from Angie on 27 May 2023
Thank you very much Claus

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
This property is great. It gives you the nostalgia of an old motel with the cleanliness and rooms of a well kept modern hotel room. Will stay here whenever I am near this area.
Stayed 2 nights in May 2023
Response from Angie on 4 Jun 2023
Hi Ryan,My apologies for the delay. Thank you so much for this review. We are so happy that we will be seeing you again in the future.

10/10 Excellent

Ralph

Stayed 2 nights in May 2023
Response from Angie on 22 Jun 2023
Thank you so very much. This means the world to us.

10/10 Excellent

Utef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Angie on 22 Jun 2023
Thank you so very much. This means the world to us.

10/10 Excellent

Wes

Stayed 1 night in Apr 2023
Response from Angie on 22 Jun 2023
Wes, thank you very much for your kind review. We appreciate this more than you realize.

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Motel was so cute and the setting was perfect with the little creek next to it. We will definitely be back!
Stayed 1 night in Apr 2023
Response from Angie on 4 May 2023
Thank you very much Jonathan for your kind review. We think this little spot is perfect as well. Hope to see you again soon.

10/10 Excellent

dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fantastic! Hotel is heaven! Location is amazing! WILL STAY AGAIN!!!!
Stayed 4 nights in Apr 2023
Response from Angie on 14 Apr 2023
Thank you very much for your 5-star review. We truly appreciate your time and thoughts on our little Inn. Welcome to the family. Hope to see you again soon.

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms & area
Stayed 1 night in Apr 2023
Response from Angie on 14 Apr 2023
Thank you Donna. We hope to see you again in the near future.

10/10 Excellent

Emily

Stayed 1 night in Apr 2023
Response from Angie on 4 May 2023
Thank you Emily.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly Mom & Pop place. Fixed up super cute & really clean.
Stayed 2 nights in Mar 2023
Response from Angie on 7 Apr 2023
Thank you for your kind review. We hope to see you again in a near future.