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"The hotel and the property were stunning. The staff from the moment they picked me up at the airport was excellent. When arriving at the property there was a gorgeous fountain in the front of the hotel! They picked me up in a beautiful black Mercedes SUV, and had cold water and snacks waiting for me inside the vehicle. The staff treated my guest and I like royalty. They opened the doors, gave us a tour of the hotel and walked us through the suite! It was a 5 star experience at every turn. The surrounding area was not as luxurious as the hotel and the grounds, but I never felt u safe. There was a security guard posted out at the gate 24 hours a day. I had a little fall as I was leaving the hotel property ( but still on the property ) and the security ran over immediately to make sure I was ok and asked me if I required any assistance, which I did not. They literally took care of everything for us. This is the kind of 5 star experience one expects from a Hotel like this and they did not disappoint. If I find myself in Chiang Mai I. The future, this Intercontinental is the only place I’d consider staying. If you’re considering this hotel for your holiday, DO IT. You won’t be disappointed, I know I wasn’t. And I can be very picky. I have ZERO complaints and wouldn’t have changed a thing. Thank you to the entire staff at the Intercontinental Chiang Mai for making my birthday trip so amazing. This was by far the best Intercontinental I have ever had the privilege of staying at."

"Grate staff nice hotel great breakfast "

"Outstanding staff, food and service. Great property!"

"Excellent hotel."

"Wonderful resort!"

"Good sevivce "

"Absolutely loved the Melia! My wife and I stayed here for two nights and enjoyed every bit of it from the staff to its location, food options, pool, all the above!"

"The staff at the hotel were amazing, friendly, polite and pleasant. Nothing was ever too much. All extremely helpful. "

"I was very clean and comfortable "