Exterior
Check availability

Reviews of Hotel Villamadrid

4 out of 5
Hotel Villamadrid
Xaudaro 2, Madrid, Madrid

Reviews

8.2

Very good

Rating 10 - Excellent. 96 out of 249 reviews" "
Rating 8 - Good. 86 out of 249 reviews" "
Rating 6 - Okay. 48 out of 249 reviews" "
Rating 4 - Poor. 12 out of 249 reviews" "
Rating 2 - Terrible. 7 out of 249 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan, Kingston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, staff were fantastic. The area around is limited, and somewhat industrial, but the lodgings themselves, bar, food, parking etc, all primo. It suited me for my stay whilst in transit.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room
The room was clean and the bed was very comfortable. The check-in process was quick and easy. I had a bit of difficulty finding the hotel as it was late in the evening and the street was a bit difficult to find.
Stayed 1 night in Nov 2023

8/10 Good

Loriann

Stayed 2 nights in Oct 2022

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very comfortable nice clean rooms and the staff very helpful despite the fact they couldn’t understand me very well because I’m British. But that was to be expected. Lovely hotel
Stayed 1 night in May 2022

10/10 Excellent

Elizabeth

Stayed 1 night in May 2022

10/10 Excellent

terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Reza

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Dott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that the hotel is very organized and staff is easy to work with.
Stayed 3 nights in Dec 2021

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2021

10/10 Excellent

Jose Nataren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Stayed 1 night in Sep 2021

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Pleasant stay, clean lovely hotel! Hotel staff very helpful and speak english.
Stayed 5 nights in Nov 2020

6/10 Okay

Matt

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ok however needs improvement
Quite a dated hotel, heating not the best it was either too hot or too cold and the radiator in the bathroom didn’t even work. We had a 3 day business event and apart from the last day the food served during lunch time was quite poor and extremely unappealing. A number of the waiting on staff were rude and unprofessional, during one lunch meal a gentleman decided to shove his stomach in to me on a number of occasions whilst serving my food.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid Hotel
Good location, certainly a hotel to consider if you want to stay in a central location in Madrid
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t matter what I needed the staff were always there to help.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asencion and Desire were amazing. Provided great service every single time.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for business
Nice hotel, surprisingly good restaurant and very convenient location for business meetings in the area
Stayed 2 nights in Nov 2019

6/10 Okay

Malcolm

Business traveller
Disliked: Room comfort
Crawling out of the Nineties
Just about OK. Basic hotel with few frills.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Luis

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Doc, UK

Disliked: Cleanliness, room comfort
Very basic room
Considering the room rate this was a very average hotel and the rooms very basic. No kettle, no coffee machine and poorly furnished rooms.
Stayed 1 night in Oct 2018

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Industrial hotel
Good hotel and cheaper than other comparable hotels locally. However, the area is a bit industrial and hte location not great. But otherwise good value.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay only spoiled by poor air conditioning
Good and clean hotel, however the air conditioning was poor and hardly cooled the room down.

10/10 Excellent

tewfik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hala Madrid
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Not bad
Not a bad hotel for a work trip
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near airport + train station, great staff.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2017

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

10/10 Excellent

Cesar, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my father lives nearby and I wanted a hotel with parking for my motorcycle

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good hotel, but there are better options
Pros: comfortable, clean, friendly staff Cons: very far from city center, hard bed, no English TV channels, maintenance work at 9:00 AM that made it impossible to sleep in

4/10 Poor

steve, winnipeg

Disliked: Staff & service, room comfort
No AC, rude staff, in questionable area
AC did not work, room was very hot. hotel was far away from everything, neighbourhood felt unsafe at night. Front desk man was rude. We had trouble navigating as we dont speak Spanish. The man spoke English, but acted annoyed at the 2 questions we asked, and did not provide an answer.

10/10 Excellent

Daniel, Dorado, PR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good facility
good & friendly personel. Clean room, nice place.
Response from Susana Trives on 1 Aug 2015
Good morning I'm Susana Trives, Hotel Villamadrid marketing manager . We are glad that your stay with us has been good.

6/10 Okay

Jeremy, UK

Liked: Cleanliness, property conditions & facilities
Hotel Villamadrid
Not a 4* hotel. The hotel is on the outskirts of Madrid, but was near where my meeting was being held. The aircon was poor on a hot evening. The staff were friendly and helpful and the food was simple but good. The balcony bar where you can sit and enjoy a drink was the best part. For the price it is exactly what you would expect a clean basic hotel.
Response from Susana Trives on 1 Aug 2015
Good morning, I´m Susana Trives, hotel Villamadrid Marketing Manager. Many people tell as the same as you, that our situation is good for meetings with companies in this area, and we try to offer the best service in this area. For that reason two weeks ago we started a bedrooms renovation, and I´m sure that it will like to you. We apologize for the bedroom temperature, our team is looking what happened with the aircon. We hope see you soon

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Cherry, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Very clean,quiet,comfortable.Not so impressed with the wi-fi though because it keeps on being disconnected,but still we enjoyed our stay.
Response from Susana Trives on 1 Aug 2015
Good morning I´m Susana Trives, Hotel Villamadrid Marketing Manager. Our team is looking for the reason why the wifi is not working as well as it must. Thanks for your comment, we love to know that you had a good time in Hotel Villamadrid.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

JS, England

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good value
Stayed 6 days and the hotel was very handy if on business in the north of Madrid. Also very closed to Hospital Ramon y Cajal if you are visiting family If you live far from Madrid. Breakfast is very good and wifi is OK specially if you need to be on-line and work remotely.

8/10 Good

andy, n vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel a little out of the way
Nice to be in a 4 star. If you take cabs its not very far to chamartin train station. If you try to take public transit(ie metro) its a bit of a convoluted 10 to 15 min walk. Even had a small gym. I had a light workout. Breakfast(incl) staryed at 8 am. That was too late for me. I missed it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness
It was just ok
For the price it wasn't bad. Not really much to complain about. The bed was hard but everything was clean and the bathroom was kinda nice. If you are a vegetarian there's is nothing to eat and you will want to plan something for that.

6/10 Okay

Zineb Karmaoui

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Patrick Guidotti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

shabnam, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service
great experince, friendly staff, good location, a bit far from the city center

10/10 Excellent

Business Traveller, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
No complaints about this clean, comfortable hotel. Would stay again and have no hesitation in recommending.