Ratings based on 501 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

It was a nice hotel

Posted 04-Jul-2017
It was a nice hotel and close to downtown and the elevators where nice I loved the Lobby
4 out of 5
Recommended
for Everyone
by A verified traveller from seattle

Great staff, especially Mateo!

Posted 03-Jul-2017
Nice comfortable hotel Pool looks pretty but a bit impractical (no shallow areas for kids, not heated for swimming even in July)
5 out of 5
Recommended
for Everyone
by A verified traveller from mex

Very nice hotel, well located, excellent service

Posted 03-Jul-2017
Great hotel, very nice service, great amenities, great room, overall it was a great experience
5 out of 5
Recommended
for Everyone
by A verified traveller

Large rooms

Posted 03-Jul-2017
Excellent hotel in quiet part of the city. Fifteen minute drive to downtown or airport.
5 out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia, PA

Clean, Nice, & English Friendly

Posted 08-May-2017
Pros: Service, comfort, luxury, bathrobe and slippers, incredible views.
We had an amazing experience at Eurostars Suites Mirasierra! The room was like a small apartment with an insane bathroom! Separate shower stall and soaking tub! The view from our room overlooked the city all the way out to the mountains it was breathtaking -- we even had a window with a view over our bidet! We rented a car and there was a free parking garage under the hotel which they parked and retrieved for us! We did not eat at this hotel but we went grocery shopping and were able to use the mini kitchen's sink, refrigerator, and microwave/toaster oven. All of the employees spoke English well and were able to take care of all of our needs! It was a 15-20 minute drive into the center of Madrid (we drove to Plaza de Mayor). Overall, we'd highly recommend and stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveller from Palm Harbor Fl

Nice hotel in a green location close to the center

Posted 16-Apr-2017 on Orbitz
Pros: Facility, staff,service
I spent a week almost with my kids and my mother. Although the reservation online did not come through accurately for the hotel staff they very quickly got 2 beds together for the babies and amended! The room was great as well as the overall facility, very pretty and in a good location. Close to city center, green, nice view but not too crazy busy
5 out of 5
by Roberto

This traveller left a rating score only Posted 08-Apr-2017 on Hotels
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Dallas

Modern Hotel, very spacious rooms

Posted 02-Apr-2017
Pros: large suite like rooms and large fitness center with the latest equipment made this a most comfortable and enjoyable stay.
Location: Shopping mall and restaurants are a short 5 min taxi ride.
This is a Modern Hotel located near the business district with very spacious rooms-suites. The facility has a spa and a large fitness center with all the equipment. The staff treated me very professionally and was helpful with restaurant reservations and directions. Highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveller from Dallas

Modern hotel with all the amenities

Posted 27-Mar-2017
The room was very spacious with a separate sitting area which also included table for 4 and kitchenette. The hotel has one of the largest fitness centers and spa you'll find in any world class hotel. The only drawback is the location which requires a short taxi ride to shopping and restaurants.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 27-Feb-2017 on Hotels