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Petit Palace Arenal

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Petit Palace Arenal

Petit Palace Arenal

3 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationPuerta del Sol2 min walk
  • Popular LocationPlaza Mayor3 min walk
  • Popular LocationGran Via Street5 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)29 min drive

Choose dates to view prices

About this area

Madrid

Located in Madrid, Petit Palace Arenal is in the city centre and near a metro station. Joy Madrid and Royal Theatre are cultural highlights, and some of the area's notable landmarks include Plaza de las Descalzas and Puerta del Sol. Check out an event or a game at Santiago Bernabeu Stadium, and consider making time for Madrid Wax Museum, a top attraction not to be missed. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: Sol Station is 3 minutes on foot and Opera Station is 4 minutes.
Popular Location

What's nearby

  • Joy Madrid - 1 min walk
  • Puerta del Sol - 2 min walk
  • Plaza de las Descalzas - 2 min walk
  • Plaza Mayor - 3 min walk
  • Gran Via Street - 5 min walk

Getting around

  • Sol Station - 3 min walk
  • Calanas Station - 5 min drive
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 29 min drive

Restaurants

  • Cervecería Sol Mayor - 4 min drive

About this property

Petit Palace Arenal

3-star Madrid hotel in Madrid Centro, walk to Puerta del Sol
Free use of bicycles, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. All 68 rooms offer free WiFi and free wired Internet, plus minibars and LCD TVs with digital channels. Room service, hydromassage showerheads and hairdryers are among the other amenities available to guests.
Petit Palace Arenal offers 68 forms of air-conditioned accommodation with minibars and laptop-compatible safes. LCD televisions come with digital channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Off-site parking for EUR 28 per day; discounts available

Food and drink

  • Continental breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 7.5 for adults and EUR 7.5 for children
  • Room service available

Things to do

  • Free bike hire

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 7.5 for adults and EUR 7.5 for children (approximately)
  • Nearby parking fee: EUR 28 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Petit Palace Opera Hotel Madrid
Petit Palace Arenal Hotel
Petit Palace Arenal Hotel Madrid
Petit Palace Arenal Madrid
High Tech Petit Palace Arenal Hotel Madrid
Petit Palace Opera Hotel
Petit Palace Opera Madrid
Petit Palace Opera
Petit Palace Arenal Hotel
Petit Palace Arenal Madrid
Petit Palace Arenal Hotel Madrid

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 252 out of 709 reviews
5 - Excellent 36%
Rating 4 - Good. 315 out of 709 reviews
4 - Good 44%
Rating 3 - Okay. 97 out of 709 reviews
3 - Okay 14%
Rating 2 - Poor. 35 out of 709 reviews
2 - Poor 5%
Rating 1 - Terrible. 10 out of 709 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice centrally located hotel
Very nice centrally located hotel. 100 meters from sol. You can walk to most sights and take the metro to the airport. Very nice staff. Newly renovated room. The Arenal Street is a busy pedestrian street. Ask for a room not facing the street if you are a light sleeper.
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service
I liked everything . ................. I will be glad to visit there again
Stayed 4 nights in Dec 2019