Ratings based on 587 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveller from bayern

Ganz ok. Wenn nur die Klimaanlage nicht wäre.

Posted 31-Aug-2015
Pros: Lage ist ganz ok. Zimmer sehr sauber.
Cons: Klimaanlage, Fenster. Ist halt schon etwas in die Jahre gekommen....
Location: Lage recht nah am Zentrum.
Ziemlich laute Zimmer - Nachbar und Verkehr sehr deutlich. Klimaanlage (braucht man in Madrid im August) ist laut und bläst auf den Kopf.
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Nice Hotel close to down town

Posted 31-Aug-2015
Pros: Very clean
Cons: the elevator is not fast enough and should wait too long for it
Location: Perfect
I had very good time in this hotel, room was spacious, very clean, nice staff and wonderful breakfast
4 out of 5
Recommended
for Everyone
by A verified traveller from Pavia

Hotel centrale .

Posted 17-Aug-2015
Hotel centrale e ben servito dai trasporti metropolitani . Colazione varia ed abbondante . Personale professionale e molto disponibile . Camera perfettamente riordinata e pulita . Ottimo rapporto qualità / prezzo.
5 out of 5
Recommended
for Everyone
by A verified traveller

Overnight stopover

Posted 15-Aug-2015
Pros: Everything
Cons: N/a
Location: Close to many local tapas eateries as well as El Corte Ingles. Easy taxi ride to everywhere. Try Cazorla for evening tapas and la cerveceria.
This hotel is amazing. The location is fantastic, the staff superb always going out of their way to help you. The rooms extremely comfortable, modern and clean. The breakfast buffet is par none the best I have experienced in Europe. Will definitely stay and highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Clean and quiet

Posted 09-Aug-2015
Location: It is centrally located, an easy walk to parks and restaurants.
Friendly helpful staff, close to transportation and good places to eat, comfortable rooms all together made this a great experience.
5 out of 5
Recommended
for Everyone
by A verified traveller

Best hotel of our stay in Spain!

Posted 09-Aug-2015
Loved this hotel! The rooms are modern and clean! Beautifully decorated and comfortable. The location is perfect and central also. Great experience!
5 out of 5
Recommended
for Everyone
by A verified traveller

Quality Hotel in an Excellent Location

Posted 09-Aug-2015
This is a quality hotel very close to the Plaza Espana and the centre of Madrid. It's also very close to the Metro if you want to travel a little further. The staff at the hotel were excellent, particularly at Check in where they made sure you had everything you need. The room was high quality and was very well presented. Next time we are in Madrid we will be definitely using this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel

Posted 02-Aug-2015
Although the property looks dated from the exterior, it was thoroughly modern from the inside. Beatiful lobby, and the rooms were great! Location was excellent as it was a block from the metro, and our family purchased the 3 day unlimited metro pass. The Spanish Plaza and other sites were within walking distance, but due to the heat we chose the metro.
5 out of 5
Recommended
for Everyone
by A verified traveller from München

Exzellentes Stadthotel

Posted 02-Aug-2015
Ich habe mit meinen zwei erwachsenen Kindern 20/16 3 Nächte im 3-Bett Zimmer verbracht und wir haben uns äußerst wohl gefühlt. Klasse eingerichtetes Zimmer mit wundervollem Ausblick (11. Stock). Die Rezeptionistin hat sehr nett deutsch mit uns gesprochen und war sehr hilfsbereit. Das Frühstück ist hervorragend ausgewogen und was mir sehr gefiel ist dass immer wieder frisch nachgefüllt wird und somit alles immer lecker und ansprechend aussieht. Die Lage des Hotels ist sehr zentral und trotzdem sehr ruhig. Jederzeit wieder...
5 out of 5
Recommended
for Everyone
by A verified traveller from boone nc

Great hotel

Posted 31-Jul-2015
Pros: Ummmmmmm.
Cons: Ummmmmmm.
Location: Perfect also try the Mexican restraint across the street, awesome food!!!
Melia hotels from around the world are always great and this one is no different, clean secure and friendly, what more can you ask for. The first night we received a bottle of water and a dish of candy from the general manager( thank you) and each of the three days we were there we could not be happier. The hotel has a metro stop about two minute walk away. The taxi stand is right on the corner, and if you take the hop on hop off tour bus, there stop is right across the street. The pool is in the basement and is just hat the doctor order after a long day at the Prado musuem.