Ratings based on 896 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from nh.

They are under construction, no bar area, limited

Posted 20-Jul-2017
Under construction, noisy, no bar area, limited restaurant, no ac in elevators... but their staff is great
3 out of 5
by A verified traveller from Buenos Aires

A hotel good for just to spend the night

Posted 19-Jul-2017
Room very small different to all the other Meliá hotels ive been too! For example Meliá Castilla en Madrid which is excellent The price was very high Euros 141 for a night ! The relationship price and product does not much ! The staff was really great I wouldn't recommend this hotel for a long stay
5 out of 5
Recommended
for Everyone
by A verified traveller

Madrid trip

Posted 18-Jul-2017
Location is very nice. The only down side was the remodeling...
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston, MA

Great hotel to stay

Posted 18-Jul-2017
Pros: The staffs are very helpful, and the breakfast was delicious.
Cons: Nothing
Location: Tour
The hotel is very close to metro (2 min walk). The room is spacious, especially the bathroom is great.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel..

Posted 15-Jul-2017
Everyting was good...staff was amazing and the cleaning lady Maria was verry sweet..only the restaurant i think it should be nicer...
5 out of 5
Recommended
for Everyone
by A verified traveller from england

Excellent hotel close to sights

Posted 28-Jun-2017
Pros: Central location comfortable and clean
Location: From the hotel we walked to parks cathedral palace restaurants and shops we did get a cab to the football stadium but was well worth it.
This is a very up market hotel close to all the main attractions also handy for the metro. Rooms were clean and very comfortable staff were all friendly and helpful. I was in a party of 6 and we all thought the hotel was lovely.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 08-Jun-2017
The staff were nice the bar wis a good place to chat
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, walking distance from centre.

Posted 23-May-2017
Pros: Bedroom
Hotel room was very clean and spacious. Bed huge and comfy. Shower fab. Staff very friendly. Did not eat at hotel or use any other amenities so can't comment on them.
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Great Hotel

Posted 23-May-2017
Pros: The modern decorations and furnishings.
Cons: If you are unfortunate to have a room next to the lifts you can hear the noise of them moving which can be quite loud in the middle of the night.
Location: The hotel is about a ten minute walk from the main central area from which you can visit all the main sites. Especially good for visiting the Palace.
The hotel had all the amenities that you would expect from a five star hotel. The reception where especially helpful with any questions that were asked especially about tourist attractions.
4 out of 5
Recommended
for Everyone
by A verified traveller from north hollywood

En the center of city access to metro

Posted 22-May-2017
Pros: Location
Cons: According to our palette the morning buffet but overall ok
Location: Parks Restaurants Plaza
The location can not be discussed Close to everything