Having used the Melia White house in London, I chose The Hotel Melia Princessa expecting the quality of rooms and service to be excellent and we were not disappointed.
This was out first time in Madrid and we were here for a weekend Break. The hotel itself is within 10-15 minutes walk to Gran Via and there are plenty of restaurants, coffee shops, fast food places nearby to explore.
At check in the member of staff could not have been more helpful and even spent time going through the local map and telling us the places to see and the places to avoid. She pointed out places where the locals go and the restaurants and bars to look out for.
Our room was a standard room and was clean, comfortable and modern. It was well kept and in good condition.
Breakfast was Buffet style and the range of food on offer was amazing and catered for all food tastes. They even had a section for those requiring Gluten free. There was also a cook/chef on hand making omelettes and fried eggs to order.
The staff throughout the hotel were all friendly and really appreciated when you attempted to speak a little Spanish .
We would definitely use Melia hotels again as they are excellent quality without being exorbitant or pretentious.