Ratings based on 55 Verified Reviews

4.6 out of 5
45% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 18-Jun-2018
Well placed hotel for the city centre with good service
Comment from Hotel Management
18-Jun-2018 by Miguel A. Moral, Hotel Management
Dear Guest, We want to thank you for taking the time to give us your Feedbak regarding your last stay at the hotel. All the staff of Meliá Madrid Princesa is very happy to know that you like the location and the service provided. It will be a pleasure to welcome you again soon! Best regards, Miguel A. Moral Guest Experience Manager
4 out of 5
by a verified traveller

Posted 04-Jun-2018
Very close to a tube station. Close to Plaza de Espania. We walked to all the main sites. Upper floors have great views of the city. Hotel a little pompous and large so not particularly friendly. Had coffee on the last day while waiting for our transfer. Very expensive! Hotel itself good value for money with Expedia deal.
Comment from Hotel Management
06-Jun-2018 by Miguel A. Moral, Hotel Management
Dear Anonymous, It has been very kind of you, that you took the time to let us know about your last Experience at Meliá Madrid Princesa! It is great to hear that you could visit the main sites in Madrid during your stay with us and that you enjoyed the views from the upper floors! It would be a real pleasure to receive your visit again and please do not hesitate to contact us directly for anything you may need. Kind regards, Miguel A. Moral Guest Experience Manager
3 out of 5
by a verified traveller

Posted 22-May-2018
Comment from Hotel Management
23-May-2018 by Miguel A. Moral, Hotel Management
Dear Sally, Thank you for taking the time to give us an opinion about your last stay at Meliá Madrid Princesa. We hope that we will see you again soon! Kind regards, Miguel A. Moral Guest Experience Manager
5 out of 5
Recommended
for Everyone
by a verified traveller from Sydney

Nice hotel, good location

Posted 21-May-2018
Hotel is clean and comfortable and close to a station. All staffs are very friendly. I'd like to stay again at the next opportunity.
Comment from Hotel Management
22-May-2018 by Miguel A. Moral, Hotel Management
Dear T, Thank you a lot for taking your time to post a comment and in this way to share with other Expedia users about your last Experience at Meliá Madrid Princesa. It is great to read that you had an enjoyable stay with us and that our staff was so helpfull for you. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated. We look forward to receive your visit soon and we remain at your disposal. Kind regards, Miguel A. Moral Guest Experience Manager
5 out of 5
by a verified traveller from Louisville,KY United States

Posted 20-May-2018
This was by far the best place I’ve stayed in my time in Europe. The hotel staff were very friendly and helpful. They are always checking in on us and making sure we were having the best time. I would definitely book here again in the future.
Comment from Hotel Management
22-May-2018 by Miguel A. Moral, Hotel Management
Dear Abdul, On behalf of the entire team of Meliá Madrid Princesa, we would like to thank you for taking your time to share your positive opinion about your last stay with us. It is a pleasure to know that the staff were so helpfull for you and that you had a great Experience with us. We also appreciate to hear that your expectations were met with our services and facilities. We hope that we will see you again soon! Kind regards, Miguel A. Moral Guest Experience Manager
5 out of 5
by a verified traveller from Houston

Posted 16-May-2018
Comment from Hotel Management
16-May-2018 by Miguel A. Moral, Hotel Management
Dear Mahmoud, The entire Team of Meliá Madrid Princesa want to thank you for giving us the maximum score! We are waiting to see you again soon, if you have any doubts you can contact with us! Best regards, Miguel A. Moral Guest Experience Manager
5 out of 5
by a verified traveller

Posted 14-May-2018
The staff was extremely friendly and helpful. Great location.
Comment from Hotel Management
16-May-2018 by Miguel A. Moral, Hotel Management
Dear Guest, On behalf of the entire team of Meliá Madrid Princesa, we would like to thank you for reporting your impressions and feelings regarding your last stay at our hotel. We appreciate to hear that your expectations were met with our services and facilities and that you enjoyed it. Once again we thank you for your recent visit and we hope to welcome you soon again. Best regards, Miguel A. Moral Guest Experience Manager
5 out of 5
Recommended
for Everyone
by a verified traveller from Houston Texas

Posted 13-May-2018
Overall great from location to staff to cleanliness everything is great
Comment from Hotel Management
16-May-2018 by Miguel A. Moral, Hotel Management
Dear Mahmoud, Thank you for sharing your last Experience at Meliá Madrid Princesa with the other users of Expedia. We are hugely pleased to read that you enjoyed the service provided. Our passion to deliver above and beyond and to exceed our guest expectations every day is the reason why we are proud of our profession. We hope that we will see you again! Best regards, Miguel A. Moral Guest Experience Manager
4 out of 5
by a verified traveller from London

Posted 13-May-2018
Lovely hotel in a great location. Staff are very welcoming and helpful. Really good selection at the breakfast buffet. Would have been perfect if the rooms were sound poof. Could hear the cleaners in the upstairs room from 8am!
Comment from Hotel Management
16-May-2018 by Miguel A. Moral, Hotel Management
Dear A, We very much appreciate your kind feedback and your lovely words used to describe your last Experience at Meliá Madrid Princesa. It is a pleasure for us to know that you felt very good and welcomed in our hotel, that is what we day by day try with our guests... Make them feel like home! We like that you loved our breakfast buffet and we apologize for the noise that the cleaners made, we will try to solve it. We are waiting to see you soon again! Kind regards, Miguel A. Moral Guest Experience Manager
5 out of 5
Recommended
for Everyone
by a verified traveller from Darlo UK

Great hotel great location

Posted 04-May-2018
Couldn't fault this hotel right next to a metro station. Brilliant location. Hotel was excellent & so were the staff. Only downside to it was the price of breakfast which didn't bother with as we don't eat much breakfast any way. All round though it was an excellent stay.
Comment from Hotel Management
07-May-2018 by Miguel A. Moral, Hotel Management
Dear Bazzamag, Thank you for give us the maximum score. We very much appreciate your kind feedback and your lovely words used to describe Meliá Madrid Princesa and our staff. We are very happy to know that your last stay at our hotel was an excellent Experience, that is because we hope that we will see you again soon! Best regards, Miguel A. Moral Guest Experience Manager