Ratings based on 871 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, walking distance from centre.

Posted 23-May-2017
Pros: Bedroom
Hotel room was very clean and spacious. Bed huge and comfy. Shower fab. Staff very friendly. Did not eat at hotel or use any other amenities so can't comment on them.
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Great Hotel

Posted 23-May-2017
Pros: The modern decorations and furnishings.
Cons: If you are unfortunate to have a room next to the lifts you can hear the noise of them moving which can be quite loud in the middle of the night.
Location: The hotel is about a ten minute walk from the main central area from which you can visit all the main sites. Especially good for visiting the Palace.
The hotel had all the amenities that you would expect from a five star hotel. The reception where especially helpful with any questions that were asked especially about tourist attractions.
4 out of 5
Recommended
for Everyone
by A verified traveller from north hollywood

En the center of city access to metro

Posted 22-May-2017
Pros: Location
Cons: According to our palette the morning buffet but overall ok
Location: Parks Restaurants Plaza
The location can not be discussed Close to everything
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Great Stay

Posted 17-May-2017
A great stay with a clean and spacious room, staff are friendly and the location is as good as any! Would recommended for a madrid break
5 out of 5
Recommended
for Everyone
by A verified traveller from Leicestershire, UK.

Great place to stay in Madrid.

Posted 16-May-2017
Pros: Everything is about good quality and service. I could not fault it.
Cons: TV Channels are a bit limited, but who needs TV these days? A great free WiFi connection throughout the property allows easy and smooth access to one'
Location: It may sound a bit 'touristy', but jumping on the City Tour Double-Decker bus, is a great way to get a real overview of the highlights of Madrid.
Very, very nice hotel! Excellent staff throughout. Nothing was to much trouble, and the staff could always help. Beautiful property, of a very high standard. Room was large and comfortable, with all the facilities one could wish for. Very well located, with traditional Spanish bars, and even western favourites such as Macdonalds and Burger King within a 10 minute walk.
4 out of 5
by A verified traveller from UK

Beware!

Posted 10-May-2017
Pros: The staff were very helpful and checking in was a good experience. The rooms were very clean and the bed very comfortable.
Cons: Definitely improve the soundproofing in the rooms near the street.
Location: Although not central there is a Metro station a few metres away, and just 3 stops from Sol station! Also the Egyptian temple is a short walk away.
This hotel is not in the centre of Madrid as advertised, and as it is on the busiest main feeder road into the centre. It was very noisy all day and right thro the night! The soundproofing of the room is terrible! I would not stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller from h

Lovely hotel

Posted 03-May-2017
Cracking hotel very good location 5/10 minutes walk from the centre
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, close to the centre.

Posted 03-May-2017
We enjoyed our stay. The hotel is easy to get to from the airport and is within walk-able distance to most attractions in Madrid. It was a bit noisy, despite being on the 11th floor. The room was clean and comfortable. I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Chelmsford

Excellent Hotel in a great location.

Posted 02-May-2017
Pros: Staff were very friendly and helpful Breakfast was amazing Room was full of luxury
Cons: There is no swimming pool at present. I understand that one is in the pipeline.
Location: Steps from the metro. Once on the metro most locations are within a few stops.
This is a wonderful hotel. Everything is smart and fashionable. The common areas are spacious and modern. Breakfast was included but if not is pricey at 27 euros. However, it is an amazing spread and I would pay the money asked for it. Our room was modern and full of luxury, as well as spotlessly clean. Bathrobes, slippers and an excellent assortment of toiletries were to hand. Every aspect of this hotel screamed quiet luxury. Staff could not be to helpful and nothing was to much trouble. The hotel is steps away from the metro and has shops and restaurants nearby. An excellent choice when staying Madrid.
5 out of 5
Recommended
for Everyone
by A verified traveller from Birmingham England

Quiet place and relaxing.

Posted 01-May-2017
Staffs are approachable . Nice place and clean. Breakfast have variety to choose from and served fresh and hot meals.