Ratings based on 703 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Perfect for our needs

Posted 03-Feb-2016
Very nice hotel and staff great location easy access to the city
5 out of 5
Recommended
for Everyone
by A verified traveller from A

Posted 21-Jan-2016
Great staff. Clean, modern, affordable, well located.
5 out of 5
Recommended
for Everyone
by A verified traveller from Milano

Soggiorno stupendo

Posted 18-Jan-2016
Pros: La spa, le camere e il ristorante.
Cons: Nessuno a mio parere.
Location: Zona abbastanza comoda. Trasporti pubblici molto efficienti
Ho passato in questo albergo un soggiorno bellissimo e piacevole. Consiglierei a chiunque di prenotare questa struttura.
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location for centre airport and bernabeu

Posted 13-Jan-2016
My partner was 50 and son 14 so we booked this hotel for location for Bernabeu stadium as i had booked him and my son tickets for football match. It was great staff excellent, they presented them with birthday cake and chocs in room, nothing was to much trouble. Slight down fall was swimming pool not open for my son and friend out of season but because it was january they used the gym and would of liked a swim but did not hinder holiday enjoyment
5 out of 5
Recommended
for Everyone
by A verified traveller

Ottimo

Posted 07-Jan-2016
Ottima posizione con la fermata della metropolitana a due passi, camera eccellente, unico neo i lavandini troppo piccoli per lavarsi. Alla reception personale gentili e disponibili. Consigliato
5 out of 5
Recommended
for Everyone
by A verified traveller from Swansea

Great hotel in a great location

Posted 06-Jan-2016
I can't fault this hotel. from the reception to the room to the breakfast everything was perfect. The staff were all friendly and very helpful with everything we wanted from our stay in Mardid
5 out of 5
Recommended
for Everyone
by A verified traveller from Milano

Hotel ottima posizione,tranquillo,ben tenuto,pulit

Posted 06-Jan-2016
Pros: Posizione, tranquillità, cordialità e pulizia
Location: zona tranquilla, vicino a Musei, Plaza de Espana, Palacio Real, 10 minuti a piedi dal centro storico, ben servita
Abbiamo scelto l'hotel su internet : ben tenuto, posizione in zona residenziale tranquilla a 5 minuti da Plaza de Espana nella zona Malasana, 2 minuti dalla fermata della Metropolitana. L'Hotel è ben tenuto, personale educato e molto premuroso, ottima accoglienza. Camere pulite , ben tenute. Suggeriamo
4 out of 5
Recommended
for Students
by A verified traveller from 神奈川県鎌倉市

市内中心部にアクセスのいいホテル

Posted 05-Jan-2016
Pros: 一番よかったのはアクセスの良さです。
Cons: 近くにコンビニが少ないので、少々厄介です。
Location: 歩いて、プエルタ・デル・ソルまで行けます。だいたい15分が目安です。
地下鉄の駅が近くて非常に便利でした。ホテルのスタッフの方も愛想が良くて、必ず挨拶をしてくれます。部屋からの景色もよく王宮が夜にライトアップされているのが見ることができます。トイレやバスタブも綺麗で、アメニティも充実しています。
5 out of 5
Recommended
for Everyone
by A verified traveller from Bologna, Italy

Albergo gradevole pochi passi da Piazza di Spagna

Posted 04-Jan-2016
L'albergo è gradevole situato in una stradina laterale. Si trova a 300 metri da Piazza di Spagna. Le camere sono pulite e silenziose. E' comodo per chi vuole visitare il centro ma non vuole stare in pieno centro dove la confusione è sicuramente maggiore.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

very comfortable hotel

Posted 04-Jan-2016
Pros: the room ,bathroom, lobby
Cons: The spa back in action! Food at hotel is very expensive
Location: Easy to get to the city centre and close to the metro
Everything was excellent and the bathroom in the room is lovely. The main drawback was the spa being out of action, but the hotel staff, upon request, did recommend an alternative at another hotel.