The hotel is in construction at this time (7/7-7/10). We were on the second floor which is the top floor. From about 0800 until 1700 the noise was really bad. I mean really loud. We were so jet lagged the first two nights that it didn’t bother me that bad but my wife isn’t as good a sleeper as me! So I’d caution about staying there if the construction is going on and if you’re on floor 2. That said, the room was nice, the bed comfortable, and once we got our bearings, we found places to eat and things to do In the vicinity. We were in that area to be near family but then moved downtown Madrid. Which of course is a more happening place. The hotel restaurant was very adequate. There were some hairs on the shower walls but at least they weren’t in the beds haha! Basically clean. Additionally, I left some personal items in the bedside table drawer and when I called they retrieved them and I was able to go pick them up. So generally, hotels.com got me a good rate for a decent hotel with honest staff. It’s not the Ritz but it is a fine place to stay! Bottom line: I do recommend it if you are in this area!