Ratings based on 1,227 Verified Reviews

4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in a great location!

Posted 25-Apr-2017
We spent 3 nights at this hotel over the Easter weekend. The rooms are small but well laid out and spotlessly clean. The bed was comfortable and the room was extremely quiet. We didn't bother with breakfast in the hotel (very expensive, in our view) but there are plenty of little bakeries nearby - look out for Th Brown Bear Bakery in particular. The mains sights of Madrid are within walking distance of the hotel and there are some good restaurants in Plaza Santa Ana. We would highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ammanford

Fabulous hotel brilliant location

Posted 20-Apr-2017
Pros: Wonderful welcome. Bedroom was clean and comfortable, a/c worked great. Clean bathroom with fantastic spacious shower, overhead and jets. Location.
Cons: Rooms could have coffee machines or hot drinks facility.
Location: Brilliant location. Walk to Prado, Thyssen, Pl Mayor, Palacio Real, Monasterio las Descalzas Reale, Estadio Vicante Calderon (Atletico Madrid)
We had a wonderful welcome at check in by David, a glass of Cava whilst we checked in was great after our journey. David spoke very good English and was polite and knowledgeable. We did not subscribe to daily buffet breakfast at 25 Euro/p/p, instead opted for a la carte which gave us more flexibility to try other places. From the a la carte we could select various options, eg for 10 Euros each we could have : orange juice,fruit salad, coffee, eggs/bacon and toast/marmalade. This was excellent value and served to our table, we did not have to do the dreaded hotel toaster challenge, it was all done for us.Result! Hotels rooftop bar was reopened after refurb. during our stay, pleasant area for a drink although new staff at launch can only improve. Hotel is in brilliant location adjacent to Pl del St Ana and Pl del Angel with a plethora of eating places and bars/ outside terraces. Weather was fantastic (high 20's) so we spent most of our time outside under the shaded terraces. Easy walks to the Prado (10mins), Thyssen (10mins), Pl Mayor (15mins) and Palacio Real (25mis). We did not need to use Metro or buses. Hop on/off bus not wonderful, commentary is poor but still worthwhile for a day for routes 1&2, you wont need second day. Prado was impressive but we would also recommend Palacio Real (book skip the line in hotel) - stunning, and Monasterio las Descalzas Reale - limited access (live convent) but absolutely amazing - hidden gem worth seeking out. Stunning Rubens tapestries
Comment from Hotel Management
23-Apr-2017 by ME for YOU Service, Hotel Management
Dear Dave, Greetings from ME Madrid! First of all, we would like to thank you for choosing our hotel and spending your time in writting your experience with us through Expedia. We are so excited to read you comments that we feel really happy to know your opinion. We are delighted to know that you could enjoy our marvelous location, which is closed to the main touristic places, our hotel and services provided. On the other hand, let me inform you that we have at your entire disposal kettles (free of charge) and coffee machine (extra fee in standard rooms and free in our superior rooms). We apologize if we did not inform you about this. Moreover, we are glad to know that you could enjoy our soft-opening of "Radio" with the new concept. We encourage you to come back again when it is opened as a whole. Be assured that we will pass your comments on to our staff to continue working in the same line. Wishing to welcome you back with us during your next stay in Madrid, we send you a cordial greeting. Best regards, ME for YOU Service
5 out of 5
Recommended
for Everyone
by A verified traveller from Beirut

Very nice hotel centrally located close to all

Posted 20-Apr-2017
Amazing stay !!! Most of all Friendly, Cheerful and Helpful Staff... Would definitely repeat this experience !
Comment from Hotel Management
23-Apr-2017 by ME for YOU Service, Hotel Management
Dear Ms. Dory, Greetings from ME Madrid! We appreciate greatly your time and review shared with us and other travelers on Expedia We work daily to make your stay exceptional and memorable and we use your kind words as a constant inspiration and a confirmation of a work well done. We are really proud to check that we have reached your expectations and you could enjoy your stay at ME Madrid. We are delighted to read that you want to repeat your stay with us and we are ready to create for you another memorable and unforgettable ME Experience. Do not hesitate to visit us again! Kind regards, ME for YOU Service
4 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta, Ga

Posted 08-Apr-2017
Excellent service, very clean. The prices for the room service menu was quite high. Great location overall very good experience. I'd do it again.
Comment from Hotel Management
12-Apr-2017 by ME for YOU service, Hotel Management
Dear CW, thank you so much for enjoy our hotel and thank you for send to us your comment, for us it is a really big pleasure. We love that you like our service and the location. We hope see you here again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Beirut, Lebanon

Nice hotel in the heart of the city center

Posted 23-Mar-2017
Nice Modern Hotel, in the heart of the city center with all restaurant, Café and bars across the street at Plaza Santa Ana
Comment from Hotel Management
23-Mar-2017 by ME for YOU Service, Hotel Management
Dear Visitor, Greetings from ME Madrid! We would like to thank you for taking your time in posting your positive comment about our hotel. As you noticed, we have a unbeatable location closed to the main touristic points. We are deligted to know that you could enjoy and explore the city due to our location. We hope to welcome you back in a near future to live another memorable ME Experience. Best regards, ME for YOU Service
4 out of 5
Recommended
for Everyone
by A verified traveller from turkey

Reat location, but renvations insde loud

Posted 21-Mar-2017
Pros: Location, staff, modern rooms, breakfast
Cons: Renovations were very aggressive and loud
Location: Taxi stop at front door, in the middle of nice restaurants and shopping
Fantastic location and staff very helpful, only problem was simultaneous renavation throughout the hotel made it a bit unpleasant, breakfast was great and reasonable
Comment from Hotel Management
23-Mar-2017 by ME for YOU Service, Hotel Management
Dear Kevin, Greetings from ME Madrid! We would like to thank you for posting your opinion through Expedia about your experience in our hotel. We are delighted to read that you could enjoy our location and our services rendered. Moreover, we are pleased to know that our staff deserves a positive mention. On the other hand, we regret if the renovations of our hotel did not allowed to rest. We take all the measures necessary to prevent inconvenience for our clients and we apologize if this measures were not enough. We hope to welcome you back when our renovations have reached its end to enjoy a more satisfiying ME Experience. Best regards, ME for YOU Service
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Mar-2017
Great location... a bit noisy cause it's in a plaza. Staff is awesome!
Comment from Hotel Management
16-Mar-2017 by ME for YOU Service, Hotel Management
Dear Anonymous, Greetings from ME Madrid! We are glad to read your nice comment about our hotel. As you know, our unbeatable location let you enjoy of the main touristic places of the city and wide selection of restaurants. Be assured, that we pass your comments on to all team of ME Madrid to continue in the same line. On the other hand, we would like to apologize due to the exterior noise. , let us inform you that all our rooms have double windows and we are really sorry to hear that soundproofing effect was not efficient enough. Don't let this stop you to come back to our hotel. We look forward to welcome you back to create for you another memorable ME Experience. Best regards, ME for YOU Service
5 out of 5
Recommended
for Everyone
by A verified traveller from Orpinggon

Lovely well situated hotel

Posted 09-Mar-2017
We only had a 4 night stay but it was most comfortable and clean. Hotel is very well situated in the centre of Madrid within walking distance of Plaza Mayor, Mercardo San Miguel, the Royal Palace etc. Recommended.
Comment from Hotel Management
11-Mar-2017 by ME for YOU Service, Hotel Management
Dear Richard, Greetings from ME Madrid! We are glad to receive such nice comment about your stay in our hotel. We are proud to know that we have reached your expectations. Also, as you noticed, the location of our hotel is perfect, situated in the historical center of our capital, only few steps away from the most important touristic sites, interesting restaurant and shopping áreas. We are looking forward to welcome you back to live another ME Experience. Best regards, ME for YOU Service
5 out of 5
Recommended
for Everyone
by A verified traveller

Fab hotel

Posted 31-Jan-2017
Fab hotel from beginning to end. Great location. Lovely restaurant and reasonable too.
Comment from Hotel Management
02-Feb-2017 by ME for YOU Service, Hotel Management
Dear Anonymous, Greetings from ME Madrid! First of all we would like to thank you for having chosen ME Madrid during your days in the city and thank you very much for sharing your experienced through Expedia. We are delighted to read that you have been overall impressed with the quality of our hotel and service. Your kind comment will serve as an added inspiration to consistently uphold our high quality standars that you had experienced during your stay with us. If you come to Madrid again, please do not hesitate to visit us, we will be pleased to welcome you back! Best regards, ME for YOU Service
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 06-Jan-2017 on Hotels