Ratings based on 1,191 Verified Reviews

4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Idéalement situé

Posted 20-Jan-2017
Très bonne expérience. Calme, confortable, proche des principaux points d'intérêt
4out of 5
Recommended
for Everyone
by A verified traveller from firenze

Posizione strategica

Posted 04-Jan-2017
Pros: Personale e edificio
Cons: Dimensioni camera , aggiunta bidet.
Abbiamo soggiornato in questo hotel per cinque giorni, per la fine dell'anno. Appena arrivati il personale ci accolto calorosamente offrendoci un prosecco. Molto gentili e disponibili, in particolare la giovane Rita, molto professionale, preparata e gentile. L'hotel e si trova in una posizione fantastica, l'ingresso principale da su una bella,piazza vitale ma non rumorosa. A non più di cinque minuti a piedi si arriva a "puerta del sol " e a "plaza mayor ". Tutto il centro è visitabile a piedi, in ogni caso è possible prendere la metro vicina all'albergo per raggiungere i luoghi più lontani. L'albergo è molto bello anche se l'amore nostrea camera era un po' piccola rispetto le aspettative , ma comoda. Unico neo la notte di capodanno sul roof ha funzionato una discoteca fino a quasi le sei del mattino, alle nostre rimostranze si sono scusati, telefonicamente e con un biglietto con torta in omaggio. Perdonabile data l'occasione.
Comment from Hotel Management
05-Jan-2017 by ME for YOU Service, Hotel Management
Dear Gianfranco, Greetings from ME Madrid! First of all allow me to thank you for sharing your comments with other travelers through Expedia. We thank you sincerely for your review, it was our pleasure to welcome you and to create this experience for you. Thank you for your lovely comments regarding our team, specially our colleague Rita. Be assured that we will pass on your comments to the rest of the team. Also, as you noticed, the location of our hotel is perfect, situated in the historical center of our capital, only few steps away from the most important touristics sites, interesting restaurants and shopping areas. On the other hand, we would like to apologize if you did not rest the last night of the year. We had a special party in our rooftop. Let us inform you that all our rooms have double windows and we are really sorry to hear that soundproofing effect was not efficient enough. We hope that you will give us a chance to redeem ourselves and come back to our hotel because we would like to create another different experience for you. Best regards, ME for YOU Service
5out of 5
Recommended
for Everyone
by A verified traveller from Richmond, VA

LOCATION, LOCATION, LOCATION

Posted 03-Jan-2017
Pros: Internet search
Location: Perfect location, everything nearby.
Even before we got there, we know that it was going to be great. We got a call the day before confirming our reservation, since we book through expedia, that was very comforting, to know that they were waiting for us. Front desk and all employees were super helpful. Go to the terrace and ask for their special drink with canela and orange peel, the bartender own recipe!!! (Juan). Or go to the restaurant, you will not find any more attentive and happy to be there employees. I think it was the supervisor but we went late for breakfast and they still serve us. We were blown away. But, in top of all that, the location was amazing. We never been in Madrid or Spain, but we were able to see everything we wanted, and walk everywhere from the hotel. Walking distance to your choice of restaurants, shops or to the subway. If you are on the fence, stay at ME, you will not regret it.
Comment from Hotel Management
20-Jan-2017 by memadrid@melia.com, Hotel Management
Dear guest, Thank you very much for your fantastic review about your experience at ME. We are glad to hear you had an amazing experience at The Roof with our great bartender who is a a good asset to our company. I hope to hear from you in the near future. Best regards, ME for YOU Service
5out of 5
Recommended
for Everyone
by A verified traveller

Hotel excelente e com ótima localização

Posted 29-Dec-2016
Hotel excelente, quarto e cama muito confortáveis, limpo e equipe muito simpática e prestativa. A localização é ótima, próximo aos principais pontos turísticos da cidade e de estações de trem e metrô.
Comment from Hotel Management
01-Jan-2017 by Servicio ME for YOU, Hotel Management
Estimado Anonymous, Muchas gracias por elegirnos y por comentar su experiencia a través de Expedia. Para nosotros es un verdadero placer poder leer tan buena opinión de nuestro hotel y de nuestros servicios. Además nos agrada saber que nuestra inmejorable ubicación le ha permitido disfrutar de nuestra ciudad. Esperamos poder recibirle una vez más en un futuro cercano y poder seguir ofreciéndole experiencias diferentes pero cada vez mejores. Un cordial saludo, Servicio ME for YOU
5out of 5
Recommended
for Everyone
by A verified traveller from Miami, FL

Location, Location, Location.. a really nice hotel

Posted 26-Dec-2016
Pros: The bar/restaurant on the top, the location, the cleanness, the staff, the ambiance
Cons: I just recommend to continue in the same way
Location: Its the best location that you can find, restaurant and important square all around, walking distance to museums and principal avenues.
A really nice hotel, very well located, in front of Plaza Santa Ana, with a lot of options around to drink some wine or eat good food just walking distance, pretty close to museums and interesting areas of the city, with a really nice comfort, well clean rooms, formidable bath and really friendly staff. I really recommended 100%.
Comment from Hotel Management
27-Dec-2016 by ME for YOU Service, Hotel Management
Dear Jose, Thank you very much for your kind feedback and the time spent on sharing it. We are glad that you enjoyed your stay with us and that you were able to live a real ME experience due to the hotel location, our staff, The Roof bar... We are looking forward to welcoming you back in ME Madrid very soon! Best regards, ME for YOU Service.
4out of 5
Recommended
for Everyone
by A verified traveller

Excellently located hotel

Posted 23-Dec-2016
Fantastic location on the buzzy Plaza Sta Ana. Book a lower floor if you can, the banging tunes f the 7th floor rooftop bar go in until 03h30 at the weekend.
Comment from Hotel Management
23-Dec-2016 by ME for YOU Service, Hotel Management
Dear Anonymous, Greetings from ME Madrid! Thank you very much for writting a review on Expedia regarding your stay at ME Madrid Hotel. We highly appreciate your opinion. We are glad to know that you enjoy our hotel and our location, as you know, our hotel has an irreplaceable location to enjoy touristic visits of our beautiful city and from The Roof you can enjoy an unbeateable views. We hope we will have the pleasure of greeting you again in a near future. Best regards, ME for YOU Service
3out of 5
by A verified traveller

This hotel is centrally located

Posted 20-Dec-2016
Pros: location
Cons: in room hair dryer
Location: within walking distance to all major sites and restaurants including: puerta del sol, plaza major, el corte ingles, plaza san Miguel and palacio real.
This hotel is centrally located within walking distance to major sites. It's also surrounded by great restaurants. The hotel's exterior is beautiful and the roof top is great for views and cocktails. The rooms are kind of small and the hotel hair dryer does not work. It does not have power and turns off after using for a few seconds. I had to go out and purchase a hair dryer. The room is extremely modern with mood lighting.
Comment from Hotel Management
23-Dec-2016 by ME for YOU Service, Hotel Management
Dear Anonymous, Greetings from ME Madrid! I would like to thank you for taking your time in sharing your opinion about your experience at our hotel in Expedia. I am pleased to hear that you enjoyed our location which is right in the center of Madrid with many attractions for all tastes around us, moreover I am glad to hear as well that you appreciated our services. On the other hand, we regret if you had any inconvenience with the hair dryer. Please, remind that we are at you disposal 24 hours to give you all the help you need. If you come to Madrid again, please do not hesitate to visit us, we will be pleased to welcome you back! Best regards, ME for YOU Service
4out of 5
by A verified traveller

Trendiges Hotel der Luxusklasse

Posted 12-Dec-2016
Pros: modernes haus, zentrale lage, freundliches personal
Cons: zum frühstück wäre in einem haus wie dem Me das anbieten von cava sehr angebracht und vor allem sehr passend zum angebotenen lachs.
Location: zentralst gelegen. zu fuß in 5 min. am plaza de major, am plaza del sol, in 8 min auf der gran via, in 15 min im park del retiro und am königspalast.
das Me hotel liegt sozusagen mitten im geschehen, absolut zentral. es ist ein absolut tendiges und modernes hotel, sehr freundliches und zuvorkommendes personal. die zimmer sind modern und sehr gut ausgestattet, sehr guter schlafkomfort. das frühstücksbuffet ist hervorragend und es gibt eine große auswahl an qualitativ hochwertigen speisen und getränken. komme gerne immer wieder!
Comment from Hotel Management
14-Dec-2016 by Me for YOU Service, Hotel Management
Dear guest, Greetings from ME Madrid! First of all, we would like to thank you for your kind review and the time spent on it. We are pleased that you like our hotel that much and that you felt identified with it and with the ME Brand too. Once again, thank you very much for your comment. We hope to host you back very soon in order to make you live a new ME experience. Kind regards, ME for YOU Service.
5out of 5
Recommended
for Everyone
by A verified traveller from cairo. egypt

In the center

Posted 12-Dec-2016
Amazing hotel. Amazing stuff magical. Beds Patricia in the reception is amazing she is so helpful and sweat heart thanks a lot me hotel
Comment from Hotel Management
14-Dec-2016 by ME for YOU Service, Hotel Management
Dear hesham, Thank you for sharing your experience at ME Madrid. We are glad that my colleague Patricia could help you with everything you needed. Once again, thank you for your time. We are looking forward to welcoming you back at ME Madrid very soon! Kind regards, ME for YOU Service.
5out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, Cal

Posted 30-Nov-2016
Staff was great. Location of hotel is convenient to everything.
Comment from Hotel Management
01-Dec-2016 by ME for YOU Service, Hotel Management
Dear guest, We would like to thank you for your positive feedback ! We are glad you were satisfied with the service and the location of the hotel! We believe that you had a pleasant stay with us! Our ME team is hoping to welcome you back to our hotel in the near future and to make your next visit even more enjoyable! Best regards, ME for YOU Service