Ratings based on 1,213 Verified Reviews

4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Beirut, Lebanon

Nice hotel in the heart of the city center

Posted 23-Mar-2017
Nice Modern Hotel, in the heart of the city center with all restaurant, Café and bars across the street at Plaza Santa Ana
Comment from Hotel Management
23-Mar-2017 by ME for YOU Service, Hotel Management
Dear Visitor, Greetings from ME Madrid! We would like to thank you for taking your time in posting your positive comment about our hotel. As you noticed, we have a unbeatable location closed to the main touristic points. We are deligted to know that you could enjoy and explore the city due to our location. We hope to welcome you back in a near future to live another memorable ME Experience. Best regards, ME for YOU Service
4out of 5
Recommended
for Everyone
by A verified traveller from turkey

Reat location, but renvations insde loud

Posted 21-Mar-2017
Pros: Location, staff, modern rooms, breakfast
Cons: Renovations were very aggressive and loud
Location: Taxi stop at front door, in the middle of nice restaurants and shopping
Fantastic location and staff very helpful, only problem was simultaneous renavation throughout the hotel made it a bit unpleasant, breakfast was great and reasonable
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Mar-2017
Great location... a bit noisy cause it's in a plaza. Staff is awesome!
Comment from Hotel Management
16-Mar-2017 by ME for YOU Service, Hotel Management
Dear Anonymous, Greetings from ME Madrid! We are glad to read your nice comment about our hotel. As you know, our unbeatable location let you enjoy of the main touristic places of the city and wide selection of restaurants. Be assured, that we pass your comments on to all team of ME Madrid to continue in the same line. On the other hand, we would like to apologize due to the exterior noise. , let us inform you that all our rooms have double windows and we are really sorry to hear that soundproofing effect was not efficient enough. Don't let this stop you to come back to our hotel. We look forward to welcome you back to create for you another memorable ME Experience. Best regards, ME for YOU Service
5out of 5
Recommended
for Everyone
by A verified traveller from Orpinggon

Lovely well situated hotel

Posted 09-Mar-2017
We only had a 4 night stay but it was most comfortable and clean. Hotel is very well situated in the centre of Madrid within walking distance of Plaza Mayor, Mercardo San Miguel, the Royal Palace etc. Recommended.
Comment from Hotel Management
11-Mar-2017 by ME for YOU Service, Hotel Management
Dear Richard, Greetings from ME Madrid! We are glad to receive such nice comment about your stay in our hotel. We are proud to know that we have reached your expectations. Also, as you noticed, the location of our hotel is perfect, situated in the historical center of our capital, only few steps away from the most important touristic sites, interesting restaurant and shopping áreas. We are looking forward to welcome you back to live another ME Experience. Best regards, ME for YOU Service
5out of 5
Recommended
for Everyone
by A verified traveller

Fab hotel

Posted 31-Jan-2017
Fab hotel from beginning to end. Great location. Lovely restaurant and reasonable too.
Comment from Hotel Management
02-Feb-2017 by ME for YOU Service, Hotel Management
Dear Anonymous, Greetings from ME Madrid! First of all we would like to thank you for having chosen ME Madrid during your days in the city and thank you very much for sharing your experienced through Expedia. We are delighted to read that you have been overall impressed with the quality of our hotel and service. Your kind comment will serve as an added inspiration to consistently uphold our high quality standars that you had experienced during your stay with us. If you come to Madrid again, please do not hesitate to visit us, we will be pleased to welcome you back! Best regards, ME for YOU Service
5out of 5
Recommended
for Everyone
by A verified traveller from Richmond, VA

LOCATION, LOCATION, LOCATION

Posted 03-Jan-2017
Pros: Internet search
Location: Perfect location, everything nearby.
Even before we got there, we know that it was going to be great. We got a call the day before confirming our reservation, since we book through expedia, that was very comforting, to know that they were waiting for us. Front desk and all employees were super helpful. Go to the terrace and ask for their special drink with canela and orange peel, the bartender own recipe!!! (Juan). Or go to the restaurant, you will not find any more attentive and happy to be there employees. I think it was the supervisor but we went late for breakfast and they still serve us. We were blown away. But, in top of all that, the location was amazing. We never been in Madrid or Spain, but we were able to see everything we wanted, and walk everywhere from the hotel. Walking distance to your choice of restaurants, shops or to the subway. If you are on the fence, stay at ME, you will not regret it.
Comment from Hotel Management
20-Jan-2017 by memadrid@melia.com, Hotel Management
Dear guest, Thank you very much for your fantastic review about your experience at ME. We are glad to hear you had an amazing experience at The Roof with our great bartender who is a a good asset to our company. I hope to hear from you in the near future. Best regards, ME for YOU Service
5out of 5
Recommended
for Everyone
by A verified traveller from Miami, FL

Location, Location, Location.. a really nice hotel

Posted 26-Dec-2016
Pros: The bar/restaurant on the top, the location, the cleanness, the staff, the ambiance
Cons: I just recommend to continue in the same way
Location: Its the best location that you can find, restaurant and important square all around, walking distance to museums and principal avenues.
A really nice hotel, very well located, in front of Plaza Santa Ana, with a lot of options around to drink some wine or eat good food just walking distance, pretty close to museums and interesting areas of the city, with a really nice comfort, well clean rooms, formidable bath and really friendly staff. I really recommended 100%.
Comment from Hotel Management
27-Dec-2016 by ME for YOU Service, Hotel Management
Dear Jose, Thank you very much for your kind feedback and the time spent on sharing it. We are glad that you enjoyed your stay with us and that you were able to live a real ME experience due to the hotel location, our staff, The Roof bar... We are looking forward to welcoming you back in ME Madrid very soon! Best regards, ME for YOU Service.
4out of 5
Recommended
for Everyone
by A verified traveller

Excellently located hotel

Posted 23-Dec-2016
Fantastic location on the buzzy Plaza Sta Ana. Book a lower floor if you can, the banging tunes f the 7th floor rooftop bar go in until 03h30 at the weekend.
Comment from Hotel Management
23-Dec-2016 by ME for YOU Service, Hotel Management
Dear Anonymous, Greetings from ME Madrid! Thank you very much for writting a review on Expedia regarding your stay at ME Madrid Hotel. We highly appreciate your opinion. We are glad to know that you enjoy our hotel and our location, as you know, our hotel has an irreplaceable location to enjoy touristic visits of our beautiful city and from The Roof you can enjoy an unbeateable views. We hope we will have the pleasure of greeting you again in a near future. Best regards, ME for YOU Service
3out of 5
by A verified traveller

This hotel is centrally located

Posted 20-Dec-2016
Pros: location
Cons: in room hair dryer
Location: within walking distance to all major sites and restaurants including: puerta del sol, plaza major, el corte ingles, plaza san Miguel and palacio real.
This hotel is centrally located within walking distance to major sites. It's also surrounded by great restaurants. The hotel's exterior is beautiful and the roof top is great for views and cocktails. The rooms are kind of small and the hotel hair dryer does not work. It does not have power and turns off after using for a few seconds. I had to go out and purchase a hair dryer. The room is extremely modern with mood lighting.
Comment from Hotel Management
23-Dec-2016 by ME for YOU Service, Hotel Management
Dear Anonymous, Greetings from ME Madrid! I would like to thank you for taking your time in sharing your opinion about your experience at our hotel in Expedia. I am pleased to hear that you enjoyed our location which is right in the center of Madrid with many attractions for all tastes around us, moreover I am glad to hear as well that you appreciated our services. On the other hand, we regret if you had any inconvenience with the hair dryer. Please, remind that we are at you disposal 24 hours to give you all the help you need. If you come to Madrid again, please do not hesitate to visit us, we will be pleased to welcome you back! Best regards, ME for YOU Service
5out of 5
Recommended
for Everyone
by A verified traveller from cairo. egypt

In the center

Posted 12-Dec-2016
Amazing hotel. Amazing stuff magical. Beds Patricia in the reception is amazing she is so helpful and sweat heart thanks a lot me hotel
Comment from Hotel Management
14-Dec-2016 by ME for YOU Service, Hotel Management
Dear hesham, Thank you for sharing your experience at ME Madrid. We are glad that my colleague Patricia could help you with everything you needed. Once again, thank you for your time. We are looking forward to welcoming you back at ME Madrid very soon! Kind regards, ME for YOU Service.