Ratings based on 202 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Lovely hotel

Posted 18-Nov-2016
Loft room was amazing..huge bathroom Only complaint is lots of traffic and noisy but central location for sightseeing
5out of 5
by A verified traveller from Dublin

Great Hotel, Central location

Posted 13-Nov-2016
Pros: Better than expected, modern room, close to city centre, great price, Thank you, Gracias
Cons: Location is great, good price , room was nice, would stay again
Location: Palace Madrid, Real Madrid stadium
4out of 5
by A verified traveller

Hotel Luchana

Posted 02-Oct-2016
Pros: Sauberkeit und Freundlichkeit
Cons: nein
Location: In einer belebten Einkaufszone. Restaurants in der Nähe. Allerdings nicht sehr zahlreich.
Nettes und gepflegtes Hotel in Nähe der Einkaufszone. Die Plaza Mayor ist in ca. 45 Minuten fußläufig zu erreichen.
4out of 5
by A verified traveller from Los Angeles

Very nice hotel, great location

Posted 21-Sep-2016
Attractive 3 star level hotel, not a lot of amenities but in a great location away from high tourist traffic, walkable to most everything. A great choice in Madrid--we had a lovely stay in the Loft room.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Sep-2016 on Hotels
4out of 5
by A verified traveller from sao paulo

Muito bom!

Posted 09-Sep-2016 on Hotels
Otima localizacao!Vale a pena.
1out of 5
by A verified traveller

Be prepared for mold

Posted 07-Sep-2016 on Hotels
The staff was nice. However, the bathroom had mold and the shower floor had stains. Although I know from personal experience some stains are difficult to remove, a hotel guest should not have to see yellow to brown stains on the floor. I have pictures to show mold in the shower floor corners. It was nice to have a mini bar. Yet it didn't work. When I notified them of this, they reported they would fix it. Either they forgot to fix it, or they were unable to. You can't really enjoy a minibar unless you like room temperature coke and orange juice.
4out of 5
by A verified traveller

Très bien manque espace salon dans les chambres

Posted 29-Aug-2016
Personnel attentif et accueillant Une petite restauration hors petit déjeuner serait un plus
5out of 5
by Ricardo from Miami

Great hotel with VERY friendly/helpful staff

Posted 02-Aug-2016 on Hotels
Great hotel with VERY friendly/helpful staff - GREAT breakfast, included. We upgraded our room for $10/night but had a problem w water drain in the shower. The bathroom flooded quickly and water came out all over the floor. We called front desk and they quickly changed us to another higher-upgrade room, the penthouse suite. Nice!!!
4out of 5
by Si Kei from 澳門

舒適方便

Posted 01-Aug-2016 on Hotels
舒適,方便,值得一住