Ratings based on 191 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Norfolk, England

Lovely Hotel

Posted 31-Jul-2016
We spent two nights here at the end of a two week holiday and had upgraded to a loft room, we were not disappointed the room was everything the hotel advertised it as and looked just like the photos. The check in and check out staff were very friendly and helpful, we opted for the breakfast when we checked in and it was a lovely buffett style with plenty of options. We could have had a cooked breakfast but decided against it. The hotel was lovely and clean and we couldn't fault it we would stay here again.
5out of 5
by A verified traveller from PFK

Hotel agradável longe da badalação

Posted 13-Jul-2016
Há uma semana estivemos no hotel e fomos atendidos pela recepcionista Nuria que além de muito simpática, nos ajudou a trocar nosso quarto por um erro na reserva, na escolha das camas e nos passou informações básicas sobre a cidade. A localização do hotel é ótima, bem ao lado do metrô, porém durante nossa estadia essa linha foi interditada para reformar e parece que só funcionará em novembro. O hotel fica uns 15 min do agito noturno e nas redondezas todos bares e restaurantes fecham meia noite. O hotel é ótimo, limpo e com um ótimo café. Voltaria com certeza.
3out of 5
by A verified traveller

Good location for madrid and right by station

Posted 08-Jul-2016
Breakfast was good and staff very friendly and helpful. Our room smelt of drainage which was disappointing so overall I would say not wirth as much as they are charging
5out of 5
by A verified traveller from liverpool

Very friendly and efficient staff,

Posted 01-Jul-2016
Pros: Very special attention taken to facilities in the room
Cons: Tea and coffe in room.
Location: Very close to a numb of bars and restraunts and within walking distance of many sites.
This is our second stay and any requests me made were acted on immediately in a very efficient way. Ex order a taxi, which arrived early and the driver had no problem waiting while we ate breakfast and the English speaking driver was very friendly and courteous on our journey and charged what was expected.
4out of 5
by Fernando Fermin from Tijuana Baja California. Mexico

Invitados a regresar.

Posted 24-May-2016 on Hotels
Muy bien. Cerca de muchos restaurantes buenos y económicos, Muchas tiendas y te motivas a hacer caminatas hasta el museo Del Prado y el Parque del retiro que esta fabuloso. Así como no dejar de ir a un Tablao.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 24-May-2016 on Hotels
4out of 5
by A verified traveller

Hotel comodo accanto alla metro

Posted 20-May-2016
Esperienza positiva albergo comodo da tanti punti di vista, si arriva alla gran via in pochi minuti con il metro attaccato alla struttura.
5out of 5
by Marlyse from Lausanne

Très bien !

Posted 20-May-2016 on Hotels
Nous avons réservé un "loft corner" : Chambre grande et moderne. Literie super confortable. Magnifique salle de bain, très grande. Wifi gratuit et performant. Hotel situé au pied de l'arrêt de métro Bilbao. Nous n'avons pas pris le petit-déjeuner, donc pas d'avis à ce sujet. Je recommande sans retenue cet hotel.
4out of 5
by jean philippe g.

Le calme en centre ville

Posted 23-Apr-2016 on Ebookers
Nous sommes venus à Madrid afin de visiter ses musées incroyables. Les principaux étaient à moins d'une demie heure à pied de ce très bel hôtel entièrement refait. Défaut concernant la clim (difficilement réglable) et le sol de la SDB qui n'était pas très net. Il n'y avait pas de quoi se faire un thé ou un café dans la chambre (4 étoiles) ? Personnel très souriant et à l'écoute mais difficile de se faire comprendre si vous ne parlez ni l'Espagnol ni l'Anglais
5out of 5
by Lars W.

4 Tage zu zweit

Posted 20-Apr-2016 on Ebookers
Wir waren sehr zufrieden mit dem Hotel. Lediglich Nachts waren Autos von draussen zu hören. Minibar inbegriffen.