Ratings based on 196 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Hotel Luchana

Posted 02-Oct-2016
Pros: Sauberkeit und Freundlichkeit
Cons: nein
Location: In einer belebten Einkaufszone. Restaurants in der Nähe. Allerdings nicht sehr zahlreich.
Nettes und gepflegtes Hotel in Nähe der Einkaufszone. Die Plaza Mayor ist in ca. 45 Minuten fußläufig zu erreichen.
4out of 5
by A verified traveller from Los Angeles

Very nice hotel, great location

Posted 21-Sep-2016
Attractive 3 star level hotel, not a lot of amenities but in a great location away from high tourist traffic, walkable to most everything. A great choice in Madrid--we had a lovely stay in the Loft room.
4out of 5
by A verified traveller

Très bien manque espace salon dans les chambres

Posted 29-Aug-2016
Personnel attentif et accueillant Une petite restauration hors petit déjeuner serait un plus
5out of 5
by A verified traveller from Norfolk, England

Lovely Hotel

Posted 31-Jul-2016
We spent two nights here at the end of a two week holiday and had upgraded to a loft room, we were not disappointed the room was everything the hotel advertised it as and looked just like the photos. The check in and check out staff were very friendly and helpful, we opted for the breakfast when we checked in and it was a lovely buffett style with plenty of options. We could have had a cooked breakfast but decided against it. The hotel was lovely and clean and we couldn't fault it we would stay here again.
4out of 5
by yu from china


Posted 20-Jul-2016 on Hotels
5out of 5
by A verified traveller from PFK

Hotel agradável longe da badalação

Posted 13-Jul-2016
Há uma semana estivemos no hotel e fomos atendidos pela recepcionista Nuria que além de muito simpática, nos ajudou a trocar nosso quarto por um erro na reserva, na escolha das camas e nos passou informações básicas sobre a cidade. A localização do hotel é ótima, bem ao lado do metrô, porém durante nossa estadia essa linha foi interditada para reformar e parece que só funcionará em novembro. O hotel fica uns 15 min do agito noturno e nas redondezas todos bares e restaurantes fecham meia noite. O hotel é ótimo, limpo e com um ótimo café. Voltaria com certeza.
3out of 5
by A verified traveller

Good location for madrid and right by station

Posted 08-Jul-2016
Breakfast was good and staff very friendly and helpful. Our room smelt of drainage which was disappointing so overall I would say not wirth as much as they are charging
5out of 5
by A verified traveller from liverpool

Very friendly and efficient staff,

Posted 01-Jul-2016
Pros: Very special attention taken to facilities in the room
Cons: Tea and coffe in room.
Location: Very close to a numb of bars and restraunts and within walking distance of many sites.
This is our second stay and any requests me made were acted on immediately in a very efficient way. Ex order a taxi, which arrived early and the driver had no problem waiting while we ate breakfast and the English speaking driver was very friendly and courteous on our journey and charged what was expected.
5out of 5
by Gonzalo

This traveller left a rating score only Posted 12-Jun-2016 on Hotels
4out of 5
by Fernando Fermin from Tijuana Baja California. Mexico

Invitados a regresar.

Posted 24-May-2016 on Hotels
Muy bien. Cerca de muchos restaurantes buenos y económicos, Muchas tiendas y te motivas a hacer caminatas hasta el museo Del Prado y el Parque del retiro que esta fabuloso. Así como no dejar de ir a un Tablao.