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Room type

Double or Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Romantic Room, 1 Double Bed

Max Occupancy: 2 guests

Triple Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Family Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)


Get an overview of this hotel4-star Madrid hotel in Gran Via, walk to Plaza Mayor



Located in Gran Via, this hotel is within a 5-minute walk of El Oso y el Madrono and Puerta del Sol. Plaza Mayor and Plaza de Espana are also within 15 minutes.

Hotel Features

Along with coffee/tea in the lobby, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.

Room Amenities

All 42 soundproofed rooms provide free WiFi, free wired Internet, and minibars. LCD TVs come with digital channels, and other amenities that guests will find include hair dryers and laptop-compatible safes.

Hotel Amenities

Hotel Amenities

Hotel Petit Palace Plaza del Carmen features tour/ticket assistance, multilingual staff, and coffee/tea in the lobby. A computer station is located on site and high-speed wired and wireless Internet access is complimentary. This Madrid hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities.

Hotel Petit Palace Plaza del Carmen is a smoke-free property.

  • Number of buildings/towers - 1 
  • Babysitting or childcare (surcharge) 
  • Safe-deposit box at front desk 
  • Total number of rooms - 42 
  • 24-hour front desk 
  • Multilingual staff 
  • Number of floors - 4 
  • Elevator/lift 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Computer station 
  • Luggage storage 
  • Laundry facilities 
  • Offsite parking discounted rates available 
  • Smoke-free property 
  • Television in common areas 
  • Use of nearby fitness center (discount) 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Offsite parking discounted rates available

Room Amenities

  • Free cribs/infant beds 
  • Climate control 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Desk 
  • Iron/ironing board (on request) 
  • In-room safe (laptop compatible) 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Soundproofed rooms 
  • Digital TV service 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby 
  • Bicycle rentals on site 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time ends at Midnight

Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is Noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Pets allowed (no fees)


Hotel Name

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Free Gift

Book a stay in a Family Room and receive a complimentary gift for the children upon arrival

Subject to availability.

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