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Beautiful hotel, friendly staff
Nice room
Bathroom was very dark and a little mold in the shower area
But the beds were comfortable and we did enjoy our stay.
Juan
Stayed 2 nights in Mar 2024
Response from hotel Emperador on 26 Mar 2024
Dear Juan,Thank you so much for choosing Hotel Emperador. We are pleased to read that you enjoyed your stay here.Hope to welcome here again in a future.Thank you for your opinion
very convenient location and the rooms are small but very comfortable... quiet area, despite the fact it's right on gran via... rooftop was a great amenity...
Norman
Stayed 7 nights in Mar 2024
Response from hotel Emperador on 25 Mar 2024
Dear Norman,Thank you for choosing Hotel Emperador. We are pleased to read that you enjoyed your stay here with us. Hope to welcome you again in a near future.Thank you so much for your opinion.
Estimado Sitkiye,Muchas gracias por elegir el Hotel Emperador. Nos alegra saber que ha disfrutado su estancia. Confiamos en poder darle de nuevo la bienvenida en un futuro próximo.Muchas gracias por su opinión.
Dear Gretta, We are pleased to know that you enjoyed your stay here at Hotel Emperador. We look forward to welcoming you soon.Thank you for your opinion.
Estimada Cristi,Muchas gracias por elegir el Hotel Emperador. Nos alegra saber que disfrutó su estancia. Confiamos en poder darle de nuevo la bienvenida en un futuro próximo.Muchas gracias por su opinión
Dear Mitchell,Thank you so much for choosing Hotel Emperador. We are pleased to read that you enjoyed your stay here.Hope to welcome here again in a future.Thank you for your opinion.
Dear Liliana,We appreciate you have stayed at Emperador Hotel.we hope you have enjoyed your stay with us.See you soon!!
6/10 Okay
jonathan
9 Mar 2024
Liked: Staff & service
La habitación súper pequeña , del baño sale un olor a cloaca que contamina la habitación , la ubicación del hotel es muy buena , tienes todo cerca y eso es inportante.
jonathan
Stayed 1 night in Mar 2024
Response from hotel Emperador on 10 Mar 2024
Estimado Jonathan,en primer lugar agradecerle su estancia en el Hotel Emperador. Lamentamos los inconvenientes sufridos. Hemos comunicado a nuestro equipo de mantenimiento la incidencia para evitar que vuelva a suceder.Tomamos nota que en caso de una próxima estancia se le asigne una habitación más grande.Agradecemos su opinión.
Estimado Javier,Muchas gracias por alojarse en el Hotel Emperador. Nos alegra saber que disfrutó su estancia con nosotros. Confiamos en poder darle de nuevo la bienvenida en un futuro próximo.Muchas gracias por su opinión.,
The hotel is nice and clean. The staff was great. It would've been great if the walls weren't paper thin. You can hear the neighbors' conversation and slamming doors.
The windows were great though as you cannot hear the noise on Gran Via.
celso
Stayed 6 nights in Mar 2024
Response from HOTEL EMPERADOR on 8 Mar 2024
Dear Celso,We appreciate you have stayed at Emperador Hotel.
This hotel is beautiful and the staff are friendly and accommodating
The room was well appointed and the bed was really comfortable
Karen
Stayed 2 nights in Mar 2024
Response from hotel Emperador on 6 Mar 2024
Dear Karen,Thank you for choosing Hotel Emperador. We are pleased to read that you enjoyed your stay. It was a pleasure to host you. We are looking forward to welcoming you in a near future.Thank you for opinion.
This was a fantastic place to stay in Madrid. The hotel was great, and we were upgraded to a room with a beautiful view. Everything was very clean and the bed was comfortable. The location can’t be beat if you want to experience the Center and surrounding neighborhoods. We will stay here again!
Karla
Stayed 2 nights in Feb 2024
Response from hotel Emperador on 6 Mar 2024
Dear Karla,Thank you for choosing Hotel Emperador. We are pleased to read that you enjoyed your stay. It was a pleasure to host you. We are looking forward to welcoming you in a near future.Thank you for opinion.
Estimada Eleyvin,Nos alegra saber que disfrutó su estancia en el Hotel Emperador. Esperamos poder darle de nuevo la bienvenida en un futuro próximo.Muchas gracias por su opinión.
Thank you for your stay here at Hotel Emperador. We are pleased to read that you enjoyed it. Looking forward to welcoming you in a future.Thank you for your opinion.
Dear Rina,Thank you for your stay here at Hotel Emperador. We are pleased to read that you enjoyed it. Looking forward to welcoming you in a future.Thank you for your opinion.
Estimada Lara,Nos alegra saber que disfrutó su estancia en el hotel Emperador. Esperamos poder darles de nuevo la bienvenida en una próxima visita.Muchas gracias por su opinión.
The staff at Hotel Emperador is very professional.
Jonah
Stayed 1 night in Feb 2024
Response from hotel Emperador on 18 Feb 2024
Estimado Jonah,Nos alegra saber que disfrutó su estancia en el hotel Emperador. Esperamos poder darles de nuevo la bienvenida en una próxima visita.Muchas gracias por su opinión
Estimada Maria,Nos alegra saber que disfrutó su estancia en el Hotel Emperador y que valore positivamente el trabajo de nuestro staff.Confiamos en poder darle de nuevo la bienvenida en un futuro próximo.
Dear Michelle Marie,We are pleased to find out that you enjoyed your stay here at Hotel Emperador. Hope to welcoming you again in a near future.Thank you for opinion .
6/10 Okay
marlene
9 Feb 2024
Liked: Cleanliness
La propiedad está bien el desayuno simple pero bueno para el precio no se puede pedir mucho .
marlene
Stayed 1 night in Feb 2024
Response from hotel Emperador on 9 Feb 2024
Estimada Marlene,Muchas gracias por alojarse en nuestro Hotel. Tomamos nota de su opinión de nuestro desayuno y sentimos que no lo disfrutara plenamente Esperamos poder darle de nuevo la bienvenida en un futuro.
Staff, hotel location, accommodations was great. Hotel was spotless, do recommend it try both Lobby and Sky Bars. Staff went above and beyond to make our stay unforgettable. The only regret is that I would not be able to stay there on my next trip because it was fully booked for February, however looking forward to go stay there soon.
Odalys Valles
Stayed 8 nights in Dec 2023
Response from HOTEL EMPERADOR on 8 Feb 2024
Dear Odalys,Thank you so much for your comment we are very happy to know you liked your stay at Emperador Hotel.See you soon!!
This was a very luxurious and wonderful stay. Very comfortable bed, accommodating staff. This was a deal for the stay, I felt like I got a deal to stay here as it was such a great place. The breakfast is wonderful.
Kali
Stayed 2 nights in Jan 2024
Response from HOTEL EMPERADOR on 8 Feb 2024
Dear Kali,We appreciate you have stayed at Emperador Hotel.It is a pleasure to know our clients have enjoyed their stay.
2/10 Terrible
maria
7 Feb 2024
maria
Stayed 2 nights in Feb 2024
Response from HOTEL EMPERADOR on 20 Mar 2024
Dear Maria,We appreciate you have stayed at Emperador Hotel.We regret to hear that your expectations with our property have not been fulfilled.
Amazing hotel, very beautiful and well located. When I go back to Madrid I’ll definitely stay here. Staff is great as well.
Vanesa
Stayed 3 nights in Jan 2024
Response from HOTEL EMPERADOR on 6 Feb 2024
Estimada Vanesa,Agradecemos que haya elegido el Hotel Emperador.Muchas gracias por elegirnos.
6/10 Okay
Adrian De Silva
Travelled with family
2 Feb 2024
Liked: Cleanliness, staff & service, amenities
Unable to get sleep due to ongoin conversation next door which could be heard in our room.
Adrian De Silva
Stayed 3 nights in Jan 2024
Response from hotel Emperador on 3 Feb 2024
Estimado Adrián,Muchas gracias por elegir el Hotel Emperador. sentimos los inconvenientes que tuvo. Hemos tomado nota para que el problema no vuelva a ocurrir.Esperamos darle de nuevo la bienvenida en un futuro próximo.
Estimado Denzil,Nos alegra saber que disfrutó su estancia en el Hotel Emperador. Esperamos poder darle de nuevo la bienvenida en un futuro.Muchas gracias por su opinión.
Dear Andre,We appreciate your stay at Hotel Emperador.
8/10 Good
Claudia, Houston
Travelled with partner
21 Jan 2024
Liked: Cleanliness, staff & service, amenities
Location is perfect. You can walk to everything.
Claudia
Stayed 3 nights in Jan 2024
Response from HOTEL EMPERADOR on 25 Jan 2024
Dear Cludia,Thank you for staying with us.
10/10 Excellent
Roberto
21 Jan 2024
Roberto
Stayed 2 nights in Jan 2024
Response from hotel Emperador on 12 Feb 2024
Estimado Roberto,Nos alegra saber que disfrutó su estancia en el Hotel Emperador.Esperamos poder darle de nuevo la bienvenida en un futuro próximo.Muchas gracias por elegirnos
Excellent hotel located in the middle of everything the Metro was practically outside the door and there is n issues hailing a cab 24/7. They have a beautiful rooftop bar with an amazing of Madrid, you can see the Royal Palace lit up at night. The rooms and bed were very comfortable. I highly recommended staying at this hotel
Thomas
Stayed 5 nights in Jan 2024
Response from hotel Emperador on 20 Jan 2024
Estimado Thomas,Gracias por elegir el Hotel Emperador. Nos alegra saber que disfrutó su estancia. Esperamos poder darle de nuevo la bienvenida en un futuro.Muchas gracias por su opinión.
Estimada Ana,Nos alegra saber que disfrutó su estancia en el Hotel Emperador. Esperamos poder darle de nuevo la bienvenida en una próxima visita.Muchas gracias por su opinión.
Estimado David,Agradecemos que haya elegido el Hotel Emperador.
8/10 Good
Yamile, Cape Coral
11 Jan 2024
Yamile
Stayed 4 nights in Jan 2024
Response from hotel Emperador on 15 Jan 2024
Estimada Yamile,Nos alegra saber que disfrutó su estancia en el Hotel Emperador. Esperamos poder darle de nuevo la bienvenida en una próxima visita.Muchas gracias por su opinión.
Lo más que me gustó fue el trato que me brindaron y la habitación ya que tenía una vista espectacular.
Gabiel
Stayed 16 nights in Dec 2023
Response from hotel Emperador on 12 Jan 2024
Estimado Gabiel,Nos alegra saber que disfrutó su estancia en el Hotel Emperador. Para todo el equipo es un orgullo poder dar el mejor servicio y que nuestros clientes nos lo reconozcan. Confiamos en poder darle de nuevo la bienvenida en una próxima visita.Muchas gracias por su opinión