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Room type

Double or Twin Room (Dreamer)

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Room (Special Offer)

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Room, City View

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Junior Suite

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Single Room (Dreamer)

Max Occupancy: 1 guest


Get an overview of this hotelLuxury Madrid hotel in Retiro, walk to El Retiro Park



Located in Retiro, this luxury hotel is within a 10-minute walk of Puerta de Alcala and El Retiro Park. Prado Museum and Thyssen-Bornemisza Museum are also within 15 minutes.

Hotel Features

Along with a full-service spa, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite.

Room Amenities

All 42 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hospes Puerta de Alcalá features a steam room and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Event facilities measuring 1830 square feet (170 square meters) include meeting rooms. This luxury hotel also offers a terrace, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and an area shuttle. Parking is available onsite for a surcharge.

  • Valet parking (surcharge) 
  • Number of meeting rooms - 4 
  • Fitness facilities 
  • Meeting rooms 4 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 42 
  • Breakfast available (surcharge) 
  • Elevator/lift 
  • Full-service spa 
  • Luggage storage 
  • Concierge services 
  • Area shuttle (surcharge) 
  • Snack bar/deli 
  • Number of floors - 5 
  • Multilingual staff 
  • Terrace 
  • Restaurant 
  • Conference space size (feet) - 1830 
  • Bar/lounge 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Turkish bath/Hammam 
  • Hair salon 
  • Tours/ticket assistance 
  • Free WiFi 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Year Built 1883 
  • Conference space size (meters) - 170 
  • Number of buildings/towers - 1 
  • Steam room 

Family Friendly Amenities

  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Air conditioning 
  • Climate control 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Satellite TV service 
  • Soundproofed rooms 
  • In-room massage available 
  • Turndown service 
  • Rainfall showerhead 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Down comforter 
  • Plasma TV 

Where to Eat

Breakfast is available for a surcharge and served each morning between 7:30 AM and 11 AM.

Independencia - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Scooter/moped rentals nearby 

Spa Services

Bodyna Spa has 3 treatment rooms. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic.

  • Body wraps 
  • Body scrubs 
  • Ayurvedic treatments 
  • Massages 
  • Number of treatment rooms 3 
  • Manicures and pedicures 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types


Pets allowed, Only dogs are allowed, Maximum number of pets per room 1, Pet maximum weight in kg is 15

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions


Hotel Name

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

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