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The hotel was very good. The Concierge service was excellent ! The room fit out was a little old fashioned. The bed was soft and there were no plugs next to the bed. The breakfast was on the expensive side - the front desk did not provide any offers (i.e. early bookings, etc.) As a gold IHG members, ...
Our 1st hotel, Luxury Suites cancelled our room because they overbooked. We lucked out! The Gran Melis Fenix was great! Located in a chic residential area near upscale shopping & great outdoor cafes not crowded with sweaty tourists. 10 min walk to Prado, right on bus line & short cab ride. Plus convenience ...
This hotel is across the street from the Prado and a few blocks from Sofia Reina. The staff is very helpful, nice very quiet rooms and massage is available until 11:00 pm. Lots of good dining and drinking within easy walking. The breakfast is substantial but service in the bar is poor and menu choices ...
Modern comforts, good central location. Santa Ana Plaza is buzzling with activities day and night. We walked to the art museums (Prado and Thyssen) and the beautiful Retiro Park. We walked to Plaza Mayor and the adjacent SanMiguel Market. Thoroughly enjoyed our four-day stay at this hotel.
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