Ratings based on 34 Verified Reviews

4.9 out of 5
96% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Great hotel just by the opera house and palace

Posted 06-May-2017
Great location for most attractions, either on foot or by nearby metro. Elegant hotel, very well modernised with excellent service and very comfortable rooms - and a particularly wonderful rooftop bar and pool. Would recommend very strongly.
5 out of 5
Recommended
for Everyone
by A verified traveller

Superb!

Posted 28-Apr-2017
Aesthetically beautiful with superb service! I loved my stay at this hotel; I would absolutely stay there again!
5 out of 5
Recommended
for Couples
by A verified traveller from UK

Excellent central hotel

Posted 27-Apr-2017
Pros: Central location
Cons: Slightly different choices for breakfast would be nice.
Location: Central for shopping, palace, opera, restaurants and bars.
We stayed for 4 nights. Wonderful hotel, certainly lived up to the rating. Huge room which was spotless. Centrally located for anyone wanting to walk round the city. Close to Palacio Madrid and the opera.
5 out of 5
Recommended
for Everyone
by A verified traveller from Stratford on Avon

A wonderful hotel in the centre of Madrid

Posted 10-Apr-2017
We had a super time at this hotel - the hotel is beautiful- very stylish - the staff could not have been more friendly and welcoming The breakfast was delicious as was the dinner in their restaurant The roof terrace had marvellous views over Madrid The hotel was well situated to visit historic Madrid
5 out of 5
Recommended
for Everyone
by A verified traveller from Cheshire, uk

Elegant hotel in the centre of Old Madrid

Posted 06-Apr-2017
Loved this hotel: beautifully furnished, great location and very helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from New York - USA

Amazing experience

Posted 05-Apr-2017
Perfect location, great hotel and very professional and dedicated staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from Glasgow

Exceptional hotel, exceptional staff

Posted 13-Mar-2017
Stayed for 3 nights and having travelled a lot a stayed in some very nice hotels, can honestly say the staff at this hotel were by far the best. Each and every member of staff is so professional, friendly and helpful. The hotel itself is also beautifully furnished and the rooms are stylish and immaculate.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Wonderful hotel, wonderful staff, great location

Posted 12-Mar-2017
Wonderful hotel, wonderful staff, great location next to the palace for visiting old Madrid .
5 out of 5
Recommended
for Families
by A verified traveller

Beautiful hotel in a great area.

Posted 05-Mar-2017
My family and I stayed at the Gran Melia Palacio in February and had a superb stay. Excellent location. The staff were very attentive and friendly. The rooms were new and very comfortable. I will stay here again for sure!
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Cozy Hotel in the center of Madrid

Posted 17-Feb-2017
We loved the hotel - very friendly staff, good location