4/10 Poor
Tara
Travelled with partner
22 Apr 2024
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were very disappointed in this hotel, it really set a bad mood for our entire trip. We had no idea to start that taxis can't arrive at the hotel past 11 am, so we were droppped off 4 blocks away and had to walk with all our luggage. EVERY morning at 9 am our power went out! The room is described as sound proof, it is NOT! We had to listen to street loud cleaning outside the room every night and folks in the square all night. We got very poor sleep. The hotel other than transportation is well located near shopping. The staff tried thier best but after we were locked out of our room, because the key reader failed, I think they gave up also. The room was clean but the outlets didn't hold our converters well, they are not recessed so we had to prop them up, and the utility plates kept coming off the walls. We did request another room and were told no. The restaurant is not good and very over priced, not worth eating at. This stay was really was a bad point of our vacation.