Standard room is completely outdated. Heater was not working even after maintenance man tried to fix it.
Comment from Hotel Management
21-Feb-2017 by Customer Care - Celia, Hotel Management
Thank you for taking the time to share your recent experience at the Courtyard Madrid Princesa.
We are very sorry our current standard rooms (Comfort rooms) were not what you had anticipated. We are undergoing a major renovation of our guestrooms, and we can offer now 170 "new" rooms, our Premium Rooms, sure to provide a highly functional space and stylish décor that meet the modern needs of our valued guests, like you.
Although we fell short of meeting your expectations during your past stay, we hope you will consider Courtyard Madrid Princesa on your next visit to Madrid so that we can provide you with a "Premium" experience.
Courtyard by Marriott Madrid Princesa