Nice hotel near to madrid centre
Very central hotel, nearest metro stations, clean premiun room ,delicious and cheap breakfast,all the employees of the hotel with whom we had some contact were very kind except Natalia in the reception of the hotel, she is rude, impolite and ignores the guests ,I recommended this hotel.
Comment from Hotel Management
17-Apr-2017 by Customer Care - Celia, Hotel Management
Thank you for sharing your review of your recent stay with us. We very much regret your comments concerning Natalia. She is usually a kind, professional and efficient person. Please accept our apology on her behalf. We are sure this is an isolated issue that is corrected moving forward.
We are happy to learn you enjoyed your stay. We look forward to welcome you back soon.
Courtyard by Marriott Madrid Princesa