Ratings based on 108 Verified Reviews

4.8 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Derbyshire

Superb hotel

Posted 19-Feb-2017
The full hotel experience was superb, the staff, the accommodation, the food and bar.
5out of 5
Recommended
for Everyone
by A verified traveller

New Hotel close to Serrano y Castellana

Posted 16-Feb-2017
Pros: Very nice new and confortable hotel, excellent location for shopping on Serrano Ave and Corte Ingles Cons: bit small standard room, buffet breakfast 28us and smell in toilette
5out of 5
Recommended
for Everyone
by A verified traveller

Ótimo hotel

Posted 14-Feb-2017
Pros: Localização
Cons: Café, poderia ter mais variedade
hotel muito bom, com boa localização, boa estrutura e ótimos funcionários, hotel proximo as melhores coisas de Madri
5out of 5
Recommended
for Everyone
by A verified traveller from Barcelona

Excellent comfort for a short stay in Madrid

Posted 09-Feb-2017
Pros: Design, comfort, luxury, service
Location: Located next to the US embassy it is a bit out of the tourist areas but you are not too far from Salamanca and you are right off La Castellana.
The hotel has been very nicely renovated and is very comfortable. It feels like a Boutique hotel and the staff is very friendly and professional. Located right next to the US embassy it is a bit out of the touristy areas but actually you are not too far from Salamanca and you are right next to the Castellana. I would recommend this hotel, more for short stays as it offers great value for money. Also has a very good breakfast!
Comment from Hotel Management
09-Feb-2017 by Guest Experience Manager, Hotel Management
Dear guest, We want to thank you for the time spent in sharing your experience and having chosen Barceló Emperatriz for your stay in Madrid. It congratulate us to hear your comments and to know you have enjoyed our breakfast, we are glad your days with us were fantastic and hope you visit us soon. Again, thank you, for recommending. All the best, Barceló Emperatriz Team
5out of 5
Recommended
for Everyone
by A verified traveller from HK

Posted 07-Feb-2017
酒店雖不在著名的旅遊區中,但在兩個地鐵站的中間,附近是領使館,令人感覺寧靜又安全,如時間許可,可以由酒店慢步到繁華的商業街,附近的市場也有不錯的手信選擇。即使乘的士到博物館也是十歐內的事情,是一個很好的選擇。此外,酒店的員工親切有禮,為你提供貼心的服務,還能免費外借wifi蛋,令旅遊更為方便呢!別忘了到酒店附近的餐廳看看,你會發現美味的東西呢!
Comment from Hotel Management
15-Feb-2017 by Guest Experience Manager, Hotel Management
Dear Brenda, Thank you for having chosen us and leaving us your opinion. It's a pleasure for all the team to know you have spend a great time with us. We are glad to read you appreciate the WIFi device we provide for free and the hotel location. We would love to see you again. Best Regards, Barceló Emeperatriz Team
5out of 5
Recommended
for Everyone
by A verified traveller

Wunderschönes Hotel in guter Lage

Posted 07-Feb-2017
Pros: Die Freundlichkeit der Mitarbeiter
Location: Gute Lage zum shoppen und erkunden von madrid
Sehr schönes Hotel in guter Lage von Madrid. Das Hotel bietet einen ausgezeichneten Service.besonders erwähnenswert das überaus freundliche und hilfsbereite Personal im ganzen Hotel.
5out of 5
Recommended
for Couples
by A verified traveller from Washington, DC

Wonderful hotel

Posted 05-Feb-2017
Friendly staff, delicious breakfast, walkable to many parts of Madrid, and cute little gym if desired.
Comment from Hotel Management
09-Feb-2017 by Guest Experience Manager, Hotel Management
Dear guest, We want to thank you for trusting Barceló Emperatriz for you stay in Madrid and spending the time sharing your experience. We are happy to know you have enjoyed our breakfast and location as well as our gym, small but very cute. Look forward to see you again. All the best, Barceló Emperatriz Team
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Jan-2017
Very nice hotel. Excellent location. Excellent service. Will surely repeat!
5out of 5
Recommended
for Everyone
by A verified traveller

Visit with friends

Posted 05-Jan-2017
This is a good business class hotel walking distance to shopping, dining, and metro options. Rooms are small but quiet and clean. Hotel staff is friendly and knowledgeable.
5out of 5
Recommended
for Couples
by A verified traveller

Exclusives, ruhiges Hotel in gehobenem Stadtvierte

Posted 27-Dec-2016
Pros: Die Ausstattung des Zimmers und der Service des überaus zuvorkommenden Personals waren hervorragend.
Location: Das Hotel befindet sich im gehobenen Stadtviertel Salamanca, wo sich die luxuriösen Läden wie z. B. Gucci, Prada, Cartier usw. befinden.
Für eine Metropole wie Madrid ruhig in einer Seitenstraße gelegen. Mit Bus oder Metro sind in ca. 20 Minuten Prado und die anderen Museen zu erreichen, die das Hauptziel waren.