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Reviews of AC Hotel Cuzco by Marriott

4 out of 5
AC Hotel Cuzco by Marriott
Paseo de la Castellana, 133, Madrid, Madrid

Reviews

8.8

Excellent

Rating 10 - Excellent. 256 out of 496 reviews" "
Rating 8 - Good. 187 out of 496 reviews" "
Rating 6 - Okay. 30 out of 496 reviews" "
Rating 4 - Poor. 19 out of 496 reviews" "
Rating 2 - Terrible. 4 out of 496 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JoseMaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

ALVARO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantados de la atención. Gracias
Stayed 3 nights in Nov 2023

4/10 Poor

Horacio

Stayed 11 nights in Oct 2023

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is very convenient as it's just in front of Cuzco subway station. From there, practically all of Madrid's attraction are reachable. Room are very comfortable and staff is friendly. This is a strongly recommended hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff very friendly and helpful. Great location for our trip, and loads of options for eating at night.
Stayed 5 nights in Oct 2023

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Nichole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2023

10/10 Excellent

ZHU-EN, JOEL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very convenient if you are looking for a place to stay near the CBD. However, i think they are a bit understaffed cos in the morning you can see at breakfast that the waiters are really busy. It would be good if they have a US Style Egg station for breakfast. Although they have different types of eggs on the menu for breaktast, I could not manage to order one for the whole week i was there.
Stayed 6 nights in May 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in good location at great price.
Stayed 1 night in Apr 2023

10/10 Excellent

Mohamed

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Feb 2023

10/10 Excellent

Mohamed

Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2023

8/10 Good

Ting Ting Annie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no shampoo in my room throughout my 3 nights' stay. I know I could call housekeeping and ask for it but I think it should be the basic for the staff to check all amenities every time they cleaned the room. Nevertheless, the hotel was overall good.
Stayed 3 nights in Feb 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Ryuji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Ran

Stayed 3 nights in Sep 2022

10/10 Excellent

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 3 nights in Sep 2022

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient for us to stay there We really have no complaints about the hotel Would stay there again
Stayed 4 nights in Jul 2022

10/10 Excellent

Grace, Lexington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Metro and to the soccer stadium. The gym in the hotel is great!
Stayed 8 nights in Jul 2022

10/10 Excellent

Violeta

Stayed 1 night in Jul 2022

10/10 Excellent

Violeta

Stayed 1 night in Jul 2022

8/10 Good

Jean C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No swimming pool and microwave in the room.
Stayed 6 nights in Jul 2022

10/10 Excellent

Robley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room and lobby
Stayed 2 nights in Jul 2022

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and comfortable. If you walk a couple of blocks that are a few noteworthy restaurants.
Stayed 4 nights in May 2022

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 6 nights in May 2022

8/10 Good

Juan F

Stayed 3 nights in Mar 2022

10/10 Excellent

fernando

Stayed 10 nights in Mar 2022

8/10 Good

Juan

Stayed 1 night in Mar 2022

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable
Stayed 3 nights in Feb 2022

10/10 Excellent

Zoraida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice staff and very modern hotel
Stayed 1 night in Nov 2021

10/10 Excellent

George

Stayed 1 night in Oct 2021

8/10 Good

Luc

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 12 nights in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean hotel and nice spacious room.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

RyanF, Orange County, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk away from the Bernabéu. Clean. Great staff. Will definitely return.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

6/10 Okay

steve

Business traveller
Liked: Property conditions & facilities
Disliked: Room comfort
An okay business hotel
Room was fairly basic I hate having to send down for an iron and they send you up a miniature foam ironing board with it. Breakfast was uninspiring. But nice enough hotel and a perfect location for me. Good bar
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location. Friendly staff always willing to help. Cleanliness. Modern. Their room pizza service are the best 😋.
Stayed 1 night in Dec 2019

10/10 Excellent

Luís, Lisbon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, well situated, nice people. I recommend
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

jarlin, colombia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, ubicación y limpieza, las habitaciones son amplias tienen decoración moderna y el hotel se encuentra muy bien ubicado no puedo puntuar el desayuno porque no lo compre pero todo lo demás excelente Gracias a pilar por ser tan amable y explicarnos algunos sitios de la ciudad 🌃
Stayed 1 night in Nov 2019

10/10 Excellent

Sean

Stayed 4 nights in Oct 2019

10/10 Excellent

Helene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent facility, great location and value. (if you come by car, you will pay $30 a day)
Stayed 2 nights in Sep 2019

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel close to everything but far enough from the hustle and bustle of the downtown core.
Stayed 3 nights in Aug 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019