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Reviews of Happy Stay Inn Madisonville I-69 By OYO

2.5 out of 5
Happy Stay Inn Madisonville I-69 By OYO
99 Free Henry Ford Rd, Madisonville, KY

Reviews

6.8
Rating 10 - Excellent. 48 out of 121 reviews" "
Rating 8 - Good. 15 out of 121 reviews" "
Rating 6 - Okay. 15 out of 121 reviews" "
Rating 4 - Poor. 12 out of 121 reviews" "
Rating 2 - Terrible. 31 out of 121 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Allen, Duluth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very tired old former Motel-6, but it was all we could find on an emergency basis during the solar eclipse traffic. Beds were surprisingly comfortable but bare-bones springs with hospital-grade sheets and blanket, no cover and only one pillow.. At least everything worked.
Stayed 2 nights in Apr 2024

6/10 Okay

rich

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The place was clean sheets towels appeared new. The structure was old walls counters old, locks worked but back cover of pass card mechanism missing. But clean comfortable hot water and was among cheapest rooms available.
Stayed 1 night in Apr 2024

2/10 Terrible

Nina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this property to anyone.
Stayed 1 night in Apr 2024

2/10 Terrible

Brycen

Stayed 1 night in Mar 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay for a long time and the facilities are so good. Comfortable to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything looks good. Feels like visit one more time.
Stayed 1 night in Mar 2024

10/10 Excellent

Adams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean rooms and friendly staff

10/10 Excellent

davis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and ground for dog walk also available. Staff were very friendly and supportive.

10/10 Excellent

davis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very spacious and walking park also available

10/10 Excellent

davis

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very clean and it has play ground for kids and lot of stuff in lobby

10/10 Excellent

Brick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travelled to this motel to spend a week with my family. My children enjoy this motel since it provides plenty of area for them to play and makes parking easy. There is always Wi-Fi and housekeeping available. Rooms include a refrigerator and a microwave.
Stayed 1 night in Feb 2024

10/10 Excellent

Lima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking on the internet for a place to stay one night. I discovered that the Happy Stay Inn is reasonably priced and accepts pets. When I go there, the surroundings are pleasant, and the climate is ideal for a restful and enjoyable sleep. I hope I could pay you another visit.
Stayed 1 night in Feb 2024

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is safe and comfortable for people. They also welcome pets and provide free Wi-Fi that is easily accessible. The folks who work at the front desk are always available at any cost and at any time, and this is the cheapest motel to stay at for a week.
Stayed 1 night in Feb 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is always free Wi-Fi in the immediate vicinity. This motel is not only safe but also comfortable. The main desk is open 24-hours a day. They will come whenever there is a problem. The lobby serves cuisine around the clock, including snacks, burgers, and complimentary coffee.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and the room was very clean i will come back again
Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this motel because I stayed many other different motels before they don’t treat me like this. I like the warm wishes when I enter into the motel and the way they are talking to me. Mainly I like the rooms and furniture and bathroom to all they are so clean. I wish I would visit one more time.
Stayed 1 night in Jan 2024

2/10 Terrible

Crystal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place to stay
Stayed 1 night in Feb 2024

6/10 Okay

Haile

Travelled with partner
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Jenna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 14 nights in Dec 2023

10/10 Excellent

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with pet friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024

10/10 Excellent

Dani

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying here for four months now. They have a great offer, for weekly payments. They provide me with the discounted rooms. Occasionally I need to go and during that time they make sure to clean my room thoroughly. What impresses me the most is their commitment to keeping my belongings safe and ensuring the safety of all guests. Their response time is incredible; if you have any issues they are there within seconds as they offer 24/7 service. It's undoubtedly one of the places to be, in.
Stayed 1 night in Dec 2023

2/10 Terrible

Eric

Disliked: Amenities
Closest thing to the Bates motel
Stayed 1 night in Dec 2023

10/10 Excellent

Christop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great management with good support staff and lot of staff in the lobby Very quiet place with walking park Very clean rooms with tv and microwave
Stayed 1 night in Dec 2023

10/10 Excellent

Davis

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went on a trip, with my family and our pet. The reason my children enjoyed this place much was because of the rooms and the availability of chips, drinks and coffee, at all times. Another great aspect was that it was pet friendly. We traveled by car so we didn't have to worry about gas since there was a gas station.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last night I stayed in this motel. It was so peaceful and clean and they are have snack shop in lobby and 24/7 service Burgers were awesome Staff is so friendly. This place is budget friendly too.
Stayed 1 night in Dec 2023

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last night I stayed in this motel. I like the place it was pleasant to relax and the room is clean. The staff is so friendly.

10/10 Excellent

Christop

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet peaceful property that was affordable and met my needs. I was was kindly greeted by the front desk staff and they checked me in within a few minutes. They gave me my keycard and told my i was in room 124. This room was spacious and clean and the bed was large and very comfortable. I was able to turn on the tv and watch some cable before turning in for the night. I would recommend you stay here as it is a great option for those who need a place to stay for a good night of sleep. I intend to stay at this location in the future as well.

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello, I'm stayed in room 106 is looking good and great price along with best discounts by the way I like parking place. They are providing 24/7 food like coffee, cheese burger and some snacks in the lobby. when I get a chance I definitely want to stay there for next time.

2/10 Terrible

Amanda

Stayed 1 night in Nov 2023

2/10 Terrible

karen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Barbara on 8 Dec 2023
Hello, Karen! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

4/10 Poor

Brandon

Stayed 2 nights in Nov 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived just one night here for the first time. Love their rooms and hotel location. My overall experience was very relaxing and enjoyed breakfast. Hope to stay again here.

4/10 Poor

Paula

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Walked into room. Flies were flying everywhere. Infestation Large hole in wall next to the bed
Stayed 2 nights in Sep 2023
Response from Ava on 17 Oct 2023
Hi, Paula! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Ava

2/10 Terrible

DANIEL

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This place is FAKE NEWS in comparison to there Website Photos. No internet, Tv In and Out, Holes in wall with water leaking into floor. I had an employee yell me there is Mold behind the walls and that this place should not be operating like it is....I AGREE!! I had to pack towels around toilet bc of water seeping thru bottom of wall into my room. I've never ever left a review but i need to this time...It looks and feels like a place that should be rented by the hour in the Bronx of Atlanta if you know what i mean.....
Stayed 4 nights in Sep 2023

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black mold all over bathroom and sides of mattresses...
Stayed 2 nights in Sep 2023

2/10 Terrible

DUSTIE

Disliked: Property conditions & facilities, room comfort
Nightmare in OYO Madisonville, KY
It was terrible! First there was a lady who i assumes that worked there, because she was behind the desk with a man who workes there who kept asking that i hadn't paid. I showed her the confirmation. She argues that was just reserving the room. I wouldn't give her my cc. She then said oh, it shows you paid. Then they sent me to a room someone waa already staying in empty pizza box and unmade bed. Had ro go back, got a new room that the bedding had burn holes, the mattress was completly sunk in and leaned towarsa the headboars, the microwave waa caved in, WORAT THE TUB WAS DIRTYans had someones bloos in it. I disnt see unril the next moening.
Stayed 1 night in Aug 2023
Response from Ava on 13 Sept 2023
Hi, Dustie! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Ava

6/10 Okay

anne

Stayed 1 night in Aug 2023

2/10 Terrible

Hope

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like my money back. I drove 11 hours only to get a room that looked nothing like the pictures. Me and my son had ro keep driving until we found another room
Stayed 1 night in Jul 2023
Response from Ava on 13 Sept 2023
Hi, Hope! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

2/10 Terrible

Hunter

Travelled with family and small children, Travelled with pets
Disliked: Staff & service
Showed up and it was a trucker motel 6….. it was sketchy and we didn’t even want to stay there. But every other hotel was booked or over $300 for a night. So I go into the office and the guy behind the desk said there were no double bed rooms (that’s what I had booked). So he walked around the property and came back and wasn’t sure if there was a room. We decided to just go stay with our friends because of the lack of help and room…. He said I could cancel online through Expedia…. And get a full refund. I got charged $70 for a room when they were listed for $41 online….
Stayed 1 night in Jul 2023
Response from Ammy on 22 Jul 2023
Hi, Hunter! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 Excellent

Germain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ammy on 29 Jul 2023
Thanks for the positive rating, Germain! Hope to welcome you again soon. Regards, Noah.

8/10 Good

Zona

Travelled with group
Liked: Cleanliness, staff & service
The room wasnt all that clean but the staff was nice
Stayed 1 night in Jun 2023
Response from Tim on 5 Jul 2023
Thanks for your kind and lovely words, Zona! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Tim

8/10 Good

Tawaii

Stayed 1 night in Jun 2023
Response from Lisa on 24 Jun 2023
Thanks for taking out your valuable time to rate us, Tawaii! We will work even harder to make your stay a memorable one :) Regards, Lisa

2/10 Terrible

Gordon

Stayed 6 nights in May 2023
Response from Lisa on 24 Jun 2023
Hi, Gordon! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

2/10 Terrible

Maryann

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Lisa on 24 Jun 2023
Hi, Maryann! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Lisa

2/10 Terrible

Laura

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and nasty
Stayed 1 night in May 2023
Response from Lisa on 24 Jun 2023
We are extremely sorry to hear about this, Laura! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Lisa

2/10 Terrible

Laura

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Its dirty and loud people all night. Booked a king none smoking got 2 double beds and smoking. Room ran down and stinks
Stayed 1 night in May 2023
Response from Lisa on 24 Jun 2023
We are sorry to disappoint you, Laura! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Lisa

2/10 Terrible

Neda

Disliked: Staff & service, amenities, property conditions & facilities
I had the worst experience. The room smelled. The bathroom was dirty. and there was no fridge. It was very noisy and not safe.
Stayed 1 night in May 2023
Response from Lisa on 24 Jun 2023
Hi, Neda! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Lisa

10/10 Excellent

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Lisa on 24 Jun 2023
Hi, Troy! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa