Thanks for sharing your feedback with us, Olivia. The team at our Red Roof Inn Madison, WI was saddened to see that we failed to provide you with a satisfactory stay. You stated that the poor cleanliness and the property seeming sketchy hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Dear Nick,Thank you for taking the time to tell us about your experience at the RED ROOF INN MADISON WI. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the possible mold you described. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Thank you, Bok, for writing to us about your recent stay at our hotel RED ROOF INN MADISON WI. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review. Thanks again and we ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Hello John, Thank you for telling us about your stay at the Red Roof Inn Madison, WI. I am thrilled to hear that you found our staff to be friendly. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Hello Glenn, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MADISON WI and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Pamela,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Madison, WI and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we re proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Tabetha,We appreciate you taking your time to share your honest feedback here at the Red Roof Inn Madison, WI. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You mentioned that you were not able to sleep at our hotel. It is our primary aim to give you a five-star experience, and it is disheartening to hear that this is not the impression we left you with. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Paul. The staff and I at the RED ROOF INN MADISON WI were disappointed to see your 1/5 score following your stay. You indicated that the broken heater, the smell of smoke in your non-smoking room, and the other issues mentioned hindered your experience. Your satisfaction is important to Red Roof, so I am sorry to hear this was not the impression we left you with. Your comments have been shared with management in an effort to address your concerns.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,Red Roof Management

Thank you, Eddie, for writing to us about your recent stay at the Red Roof Inn Madison, WI. It's great to see you enjoyed your stay, resulting in a 5/5 score, and we're delighted to know that you found the room to be a good place. At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Trevion,Your review of the Red Roof Inn Madison, WI was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,Red Roof Management

Thank you for taking a moment to leave a review, Joseph. The staff and I at the RED ROOF INN MADISON WI were disappointed to see your 2/5 score following your stay. You indicated that the upkeep of your room, the noise disturbance, broken light in the bathroom, and the other issues mentioned hindered your experience. We strive to provide guests with all the comforts of home, so I am sorry to learn this was not achieved with you. I have shared your comments with management to address your concerns.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Red Roof Management

Hello Bill,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MADISON WI. It's good to hear that you liked the service our staff offered, however, it was disheartened to see your stay resulted in a 2/5 score, due to the indicated damaged doors, chipped paint and a filthy tub. Please know that this isn't the level of service that Red Roof stands for and will be taken into consideration so that we may improve our customers experience.We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello James, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MADISON WI and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Valued Guest!Thank you for your recent review of your stay. I was disheartened to read that the deadbolt was broken, the sink was cracked, the floor in the bathroom seeped with water amongst other concerns that hindered a positive experience with us here at Red Roof Inn Madison, WI. Please accept our apologies. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. To prevent this from happening again, the team has been made aware of your comments in an effort to address the issues highlighted. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Red Roof wishes you all the best in your future travels.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Janet,I appreciate your comments regarding your recent stay at the Red Roof Inn Madison, WI. It's rewarding to hear that you were pleased with our location and our pet accommodations. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our servicesThank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Eric, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Madison, WI and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Thank you for rating your recent stay at Red Roof Inn Madison, WI, Russell. I was disheartened to see your stay resulted in a 1/5 score. Please accept our apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

I appreciate the time that you took to share your sentiments with us, Chris. Our team at the Red Roof Inn Madison, WI appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist

Dear John,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MADISON WI. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Rachel, Thank you for leaving a review. You indicated that you were not pleased with your stay, resulting in your 2/5 score. The issues you brought to our attention regarding the comfortability of the bed not being to your liking, no breakfast and stained sheets are truly regrettable. Please know that we are located in close proximity to multiple eateries. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

Hello Ryan,Thank you for leaving a review of your stay with us here at Red Roof. Kindly accept our sincerest apologies for the issues you described regarding your reservation and being unable to check in. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance.However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you here at Red Roof.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MADISON WI and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Eddie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MADISON WI and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Joel,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MADISON WI. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the loud noise coming from other guest and pets and the encounter with a unclean room. We will take your comments into consideration to make changes to improve our customer experience. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you very much for providing us with your feedback. Have a great day. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Thank you for your review following your stay at Red Roof Inn Madison, WI. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the noise mentioned and the other concerns listed hindered your stay, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.With thanks, Gabrielle Red Roof Management RediResponse Specialist

Hello Srinivas, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MADISON WI and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear David,Thank you for taking the time to tell us about your experience at the RED ROOF INN MADISON WI. I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as unprofessional and unaccommodating staff.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Dear Bradley,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MADISON WI. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with what you described as uncleanliness and the property and amenities not being to your liking. The Red Roof team will take your comments into consideration to make changes to improve our customer experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Antonio,Red Roof Management

Dear Marty,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MADISON WI. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with what you described as insufficient amenities, uncleanliness and the property/rooms needing maintenance. We will take your comments into consideration to make changes to improve our customer experience. I do hope that you will return to our hotel, or any of our other brand locations in the futureSincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Susan,I appreciate you sharing your feedback following your stay at the RED ROOF INN MADISON WI. I was saddened to read that your stay fell short of your expectations due to flies and an unpleasant odor. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Antonio,Red Roof Management

Hello David,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MADISON WI. The indicated unclean condition and damaged door that you described is truly disheartening to read. Please know that this is not a level of service that Red Roof stand for and this will be taken into consideration. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Recordo Rediresponse Specialist

Thank you for taking a moment to complete our survey, Javier. The staff at the Red Roof Inn Madison, WI and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Hello Jacob, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MADISON WI and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Dear Valued Guest,Thank you for taking the time to tell us about your stay at the Red Roof Inn Madison, WI. I am sorry that your experience did not meet your expectations, prompting your 4/10 score. The situation you described regarding the cigarette smell you encountered, the condition of the room not to your liking and the other concerns you listed is truly regrettable. We are very sorry for your experience. Our team is committed to satisfying our guests, so we are very thankful for your feedback.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Jay,Thank you for telling us about your recent visit at the RED ROOF INN MADISON WI. It's truly disheartening to read that the condition of the windows, the possible stained walls and the other downsides mentioned. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,LintonRediresponse Specialist

Hello Cassandra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MADISON WI and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee RediResponse Specialist

Dear Thomas, We at the RED ROOF INN MADISON WI are thrilled to have earned your perfect scoring of 10/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Hello Nancy, It’s great to see we have been scored a perfect 5/5 following your recent stay with us at the RED ROOF INN MADISON W. It’s truly saddening to read of the hindrance faced. You indicated the room smelled. Your comments are encouragement as were aim to continuously improve.Thank you again for your kind remarks. It would be our pleasure to provide you with an even better experience.Sincerely, Kerry-Lee RediResponse Specialist

Hi Larry,Thank you so much for posting a review of our Red Roof Inn Madison, WI property. I'm thrilled to hear that our room was clean. I'm so glad we earned your 4/5 score. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,Devorine RediResponse Specialist

Hi Shirley,Thank you for taking the time to tell us about your stay at the Red Roof Inn Madison, WI. I am disappointed that your experience did not meet your expectations as you indicated the floor was sticky and the lighting was inadequate. Please accept our sincerest apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Feedback from our guests is always welcome and your comments will be taken into consideration in an effort to address the issue you mentioned as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Devorine RediResponse Specialist

Hello Chris,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Madison, WI. I'm so glad we earned your 4/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Ian,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Madison, WI and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

Dear Barrett,Thank you for telling us about your recent visit at the Red Roof Inn Madison, WI. It's great to read that our close proximity to Perkins was convenient to your travels. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Linton Rediresponse Specialist

Hi Simon,Thank you for posting about your recent visit at the Red Roof Inn Madison, WI. It's rewarding to read that our easy access to downtown met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.With appreciation,LintonRediresponse Specialist

Dear Kelly,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Madison, WI and I are happy to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist

Hello Jerdie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MADISON WI and I appreciate your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,

Hello Ashley,Thank you for telling us about your recent experience following your recent stay at Red Roof Inn Madison, WI. We aim to provide our guests with all the comforts of home, so it's great to read your remarks regarding the convenience our location brings to your travels. Please know that we value you as our guest and appreciate your business. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. Sincerely,Tianna Rediresponse Specialist