Ratings based on 64 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Dec-2015
Very pleasant small & comfortable hotel very conveniently situated, walkable into the centre
1 out of 5
by A verified traveller from Heidelberg

leider nur vorteilhaft fotografiert

Posted 05-Nov-2015
Cons: Preis-Leistungsverhältnis
Die große Straße unten war gut hörbar, im Zimmer eine recht große Kakerkake ( wohl bereits etwas vergiftet, da sie durch das ganze Zimmer torkelte), das Essen (Hühnersalat für 12,-€ !!! bestand aus ein paar Salatblättern, einigen ungewürzten Hähnchenstreifen, ranzigen Walnüssen und Naturjoghurt). Die Badentlüftung funktionierte nicht und das Frühstücksbüffet war sogar für englische Verhältnisse schlecht. Insgesamt sehr, sehr vorteilhaft fotografiert.
4 out of 5
Recommended
for Everyone
by A verified traveller from Hampshire

Good small hotel

Posted 18-Oct-2015
Pros: Staff, cleanliness and location
Cons: Some people may need a lift - carrying heavy bags up 3 flights of stairs may be an issue
Location: Funchal town, easy access to the road network, lots to do across the Island
Excellent staff, small and friendly in a good position between Funchal town centre and the hotel / restaurant area. Room spotless in the old building. No lifts which may be an issue for some. Small but functional pool. Breakfast sufficient, not varied much but good quality.
4 out of 5
Recommended
for Everyone
by A verified traveller from Northampton, England

A nice hotel in a quiet location

Posted 17-Oct-2015
After a bit of walk up the fairly narrow, fairly steep path we were made welcome. This was most appreciated after a three hour delay in arrival, after our landing was "discontinued" and being diverted to the Canary Islands to refuel and wait for a gap in the weather. The staff were most friendly and helpful. The only criticism is that the hotel bar prices are a bit higher than those in nearby bars & restaurants.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 15-Oct-2015 on Hotels
My partner and I had a lovely 4 night stay at this hotel in October 2015. The location is good and having a pool (albeit a bit on the small side) is a real bonus. The buffet breakfast was great and the staff were very helpful. There is free wifi but only in the hotel lobby....shame it isn't offered in the rooms but apart from that all was very good.
4 out of 5
Recommended
for Everyone
by A verified traveller from South Yorkshire

Lovely old building, conveniently placed.

Posted 30-Sep-2015
Pros: Quiet, conveniently situated, comfortable and with an unobstrusive atmosphere. Nice traditional upholstered furniture. Breakfasts wholesome.
Cons: Beeping phones-although that was apparently in hand. Fresh rather than reconstituted breakfast fruit juice
Location: Located on main road; convenient to buses, taxis; 20 minutes downhill walk to town.Supermarkets, restaurants close by.Concerts, shopping, gardens.
Cool calm and collected atmosphere; staff attitudes professional. Mostly mature clientelle. Good facilities with nearby access to buses, and ideally placed with good views from the dining conservatory/balcony. Outdoor pool refreshing. All spotlessly clean. We really enjoyed our stay and will return.
3 out of 5
Recommended
for Couples
by A verified traveller

Hotel mit Atmosphäre

Posted 27-Sep-2015
Cons: Frühstück war ohne Abwechslung und das Nachlegen könnte verbessert werden
Location: Zentral für Ausflüge in die Stadt und das Umland
Hotel war Ausgangspunkt für einen Wander und relaxurlaub.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Oasis in the Hotel Zone

Posted 13-Sep-2015
Actually, the Hotel Zone is not as characterless as it sounds but this hotel is definitely one of the best if you want comfort plus pool plus a touch of old-world charm. Staff are really helpful too!
3 out of 5
by A verified traveller from Begues

Hotel pequeño y agradable

Posted 24-Aug-2015
Pros: El trato
Cons: Se puede mejorar casi todo!
Location: La ubicación es correcta
Es un hotel bastante céntrico y familiar con personal agradable. Limpio pero en franca decadencia. Poca luz en baño, totalmente insuficiente para las tareas básicas. En resumen le sobra al menos una estrella.
4 out of 5
Recommended
for Everyone
by A verified traveller from Mallorca

Posted 23-Aug-2015
El hotel está muy bien situado, cerca del centro de Funchal y fácilmente localizable cuando se llega por primera vez. El entorno del establecimiento es muy agradable, gracias a su jardín, terraza, piscina y vistas. La habitación que ocupamos, aunque muy limpia y cómoda, estaba un poco anticuada y la ventana daba a un patio trasero sin vistas. El comedor donde se presenta el desayuno, tipo buffet, está muy cuidado y ofrece bastante variedad de comida. Además, se puede hacer uso de la terraza para tomar el desayuno, cosa muy agradable. El párquing es un poco pequeño, por la cual cosa si llegas tarde puede que no encuentres espacio para aparcar y que tengas que dejar el coche fuera del recinto. El personal de recepción y camareros son muy atentos. Dispone de wifi gratuita en las zonas comunes (salón, terraza, comedor y piscina).