NO ROOM AT THE INN
Received email on 9th April confirming I had 2 rooms booked. Told hotel one had been cancelled in January and they eventually agreed this was correct, said they had not received confirmation email from expedia. I had so i sent it to them. They confirmed this on 10th April.On 14th April I received an email that hotel was fully booked and transferred me to a sister hotel. Had several phone calls with reception very polite but could not tell me how I had gone from 2 rooms to 0 rooms in 4 days. Other hotel very nice but a considerable distance away with no restuarants nearby so we had to eat in the hotel restuarant. Very good and very expensive. We had chosen the Perestrello mainly for location as we know the area and had booked into a nearby restuarant. We only wanted a room for one night and a simple meal as we did not arrive until late evening. All in all somewhat upsetting, bit of a shambles really.