Indoor pool, outdoor pool, pool loungers
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Reviews of AL-NovaVista

3 out of 5
AL-NovaVista
Rua Nova n 8, Madalena, Madalena

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 4 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with the view of Pico, vines and sea. Very nice owners. Family runs the hotel with attention and kindness. I recommend.
Stayed 2 nights in Jun 2019
Response from Gonçalves on 20 Aug 2019
Hello Thank you very much for your comments, good and polite people tell the truth Thank you AL-Novavista

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2019

6/10 Okay

Manuel

Disliked: Room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
L'unica cosa all'altezza era il servizio navetta offerto da Tiago. L'organizzazione era a dir poco improvvisata. Le pulizie vengono fatte nel pomeriggio anche se sei in camera a riposare. Colazione con poca scelta e disorganizzata. Il bagno emana costantemente puzza di fogna (probabilmente dallo scarico della doccia). Se alloggi al piano terra il rumore è pressoché costante. La reception non è realmente aperta 24h.
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
We arrived 30min after check-in time and waited for 30min to check in because there was nobody there to let us in the rooms. We had to call two different numbers to reach anyone (waiting for that huge bill!), and the staff was extremely rude about this. The bed was hard, breakfast nonexistent, and the ”room with view” had no view at all. I tried to reach out to the staff before our trip and during, but they don’t respond in any platform (email, social media) than by phone. Wouldn’t stay there again
Stayed 3 nights in Aug 2018

10/10 Excellent

Soha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un viaggio indimenticabile
una esperienza indimenticabile, stupenda natura ed un clima molto molto piacevole!
Stayed 3 nights in Jul 2018
Response from Gonçalves on 5 Sept 2018
Obrigado, e até um dia