This hotel is all about location, a two minute walk to the terminal building
The food served in the restaurant is excellent but this hotel has management issues. Under staffing of the restaurant, rooms not being ready even though you arrive three hours later than the 14.00 check in time and car parking issues.
If management gave the superb staff the support they deserve then this hotel could easily improve from an average to a very good
Our villa was lovely. The beds were comfy, the bathroom was huge and the view from the patio was wonderful.
The pool was decently sized and they had rafts we could borrow; the kids had a blast.
It was low-tide when we explored the beach, we saw a bunch of shells (different kinds), some fishes, and a lot of crabs there.
This beachfront resort is in the coastal town of Cordova and is surrounded by the Camotes Sea to the east and Bohol Strait to …More
Stayed 5 nights with my wife on summer vacation. It was the great stay due to staffs hospitality.
Always smiling and put there effort to answer to any requests.
Beautiful beach, clean spa &vgym also made our stay enjoyable.
If I suggest the points to improve, sound proofs on room door, little more pressure on room shower, and more Philippine taste on breakfast buffet will make the stay more comfortable / enjoyable, but these are minor points compared to the great hospitality by well trained staffs.
I will definetely use Shangri-La again.
Food offering during the weekends was limited to buffet at the restaurant which was quite expensive and not very good. Drinks were pretty expensive as well. Otherwise, the facility was average. My room was ok. Bed was comfortable but the bathroom was a bit rundown. They had a nice assortment of movie channels on TV which was nice for evening time when I just wanted to relax. The staff was very friendly and accomodating. Beach area was nicely maintained. And enjoyed the hammocks around the campus. Was looking to just get away for the weekend so this hotel suited my last minute needs.
1. Nice beach
2. Beautifully designed hotel
3. Great location
4. Good food and drinks
1. A little overpriced since the furnishings are a tad outdated. Our room initially assigned had a broken TV and shower. We had to request that they replace the room immediately
2. Very poor service. They make you wait long for everything. Lastly, they don't call on taxis to take you to the airport. We waited in the lobby for 45mins. To no avail so we Had to walk to the streets to hail our own cab where we caught one in just minutes.
Traveller from Laguna
French-Mediterranean inspired resort nestled on a private sandy beach on Mactan Island, a kilometre from the famous Shrine …More
Although Mactan Island houses Mactan-Cebu International Airport (CEB) and is connected to Cebu City by a bridge, the island may be most famous as the site where Ferdinand Magellan died fighting Lapu-Lapu. Tiny Mactan village has monuments to both leaders, and the island also features several guitar factories.
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