Exterior

Reviews of Sleep Inn Macon I-75

2.5 out of 5
Sleep Inn Macon I-75
3928 River Place Dr, Macon, GA

Reviews

8.0

Very good

Rating 10 - Excellent. 300 out of 747 reviews" "
Rating 8 - Good. 249 out of 747 reviews" "
Rating 6 - Okay. 120 out of 747 reviews" "
Rating 4 - Poor. 28 out of 747 reviews" "
Rating 2 - Terrible. 50 out of 747 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness
Okay. Room needed a serious scrubbing. Walls were dirty, etc. Some food on our comforter. Breakfast was decent. Lots of people gathering in the pavilion outside of our room until about 2am.
Stayed 4 nights in Apr 2024
Response from M on 19 Apr 2024
Dear Elizabeth,Thank you for sharing your feedback with us. We appreciate knowing the areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. We request you to trust us and our timing, allowing us to drive our efforts in a more positive direction for it to meet the best results. We will investigate the issues and make the necessary corrections. We hope you will give us another chance to make it up to you. Thank you for your business, see you soon!Sincerely,Management Team

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
It Great
Stayed 2 nights in Apr 2024
Response from M on 19 Apr 2024
Dear Monica,Thank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

10/10 Excellent

Martha

Travelled with family
Very quiet. Lady at front desk exceptionally nice and efficient. Took time to find a room I could get my disabled sister into. Very comfortable bed. No mold around the bathroom. Sink and toilet very clean. Would stay there again if the need arose.
Stayed 1 night in Apr 2024
Response from M on 19 Apr 2024
Dear Martha,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Neal ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full continental breakfast. Bed very comfortable. Only problem noted was poor design or lack of seal on shower door allowed water to pour out onto bathroom floor.
Stayed 2 nights in Apr 2024
Response from M on 19 Apr 2024
Dear Neal,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Heidi, Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
It was incredibly noisy. Couldn't sleep
Stayed 1 night in Apr 2024
Response from M on 19 Apr 2024
Dear Heidi,Thank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

10/10 Excellent

marquis

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Apr 2024
Response from M on 19 Apr 2024
Dear Marquis,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 Good

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic. Rooms and facility were clean. Took a star off because there was a large gap in the main door of our room that let light and sound in. Overall pleased with the stay. Especially for the price!
Stayed 1 night in Mar 2024
Response from M on 5 Apr 2024
Dear Leila,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 Excellent

Daniel Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, well priced. Recommend it.
Stayed 1 night in Mar 2024
Response from M on 29 Mar 2024
Dear Daniel,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Cindy, Grand Rapids

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No, not now. It was quiet and comfortable, easy to find.
Stayed 1 night in Mar 2024
Response from M on 29 Mar 2024
Dear Cindy,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

6/10 Okay

Brian

Travelled with family and small children
Barely satisfied.
Stayed 1 night in Mar 2024
Response from M on 29 Mar 2024
Dear Brian,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

10/10 Excellent

Annette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean.
Stayed 1 night in Mar 2024
Response from M on 29 Mar 2024
Dear Annette,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Michael E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from M on 22 Mar 2024
Dear Michael,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Ronald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the indoor pool was nice my son and wife enjoyed! Great staff and breakfast! We will be back soon!
Stayed 1 night in Mar 2024
Response from M on 14 Mar 2024
Dear Ronald,We are thrilled to know that you liked our stay with us. Thank you for rating us so highly! It is pleasing to know that we exceeded your expectations with cleanliness, breakfast offerings, and hospitality. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean shower and toilet and very convenient location. Need new mattresses and pillows.
Stayed 1 night in Mar 2024
Response from M on 8 Mar 2024
Dear Stephen,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay with us and we hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

8/10 Good

Betsy

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very noisy. No elevator. I was fortunate to get first floor but was not guaranteed.
Stayed 1 night in Feb 2024
Response from M on 29 Feb 2024
Dear Betsy,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from M on 21 Feb 2024
Dear Jan,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards, The Management Team

10/10 Excellent

courtney

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
My favorite place
Stayed 2 nights in Feb 2024
Response from M on 15 Feb 2024
Dear Courtney,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

6/10 Okay

LORI

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Asked to be away from pets. The room purchased on expedia was suppose to be a non pet room. Was put on 1st floor right by an outside door which banged all thru night with owners taking pets outside resultng in very little sleep.
Stayed 1 night in Feb 2024
Response from GM on 9 Feb 2024
We do apologize for you inconvenience. Your room was located on the opposite end of the hotel from our pet rooms. You were however near one of our exit doors. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

gregory, Lake village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and easy parking Nothing fancy but a nice clean hotel
Stayed 1 night in Feb 2024
Response from M on 15 Feb 2024
Dear Gregory,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 Good

Christopher, Kingsport

Travelled with partner
Liked: Cleanliness, staff & service
Good property. Conveniently located. Dining options within walking distance. Room was comfortable. Bed was comfortable.
Stayed 1 night in Feb 2024
Response from M on 15 Feb 2024
Dear Christopher,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

6/10 Okay

Tangela

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property is in a nice area. It’s in walking distance to restaurants and convenience store. What I dislike about the property was the wall in my room I checked in was stained with blood this room should have been checked carefully upon cleaning.But the hotel representative did replace my room with another one. Also in town ppl have to pay a deposit upon staying for accidental damages. But it should be for all customers traveling and in town ppl. Other than this this hotel was ok
Stayed 1 night in Jan 2024
Response from M on 2 Feb 2024
Dear Tangela,Thank you for sharing your feedback. We're delighted you enjoyed our convenient location. We sincerely apologize for the room concern and appreciate your understanding as we promptly addressed the issue by relocating you. Regarding the deposit policy, we'll certainly consider your suggestion for a more inclusive approach. We're glad overall your stay was satisfactory and hope to welcome you back for an improved experience.Sincerely,Management Team

10/10 Excellent

Jodi

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
The clerk at check in was super friendly and efficient!
Response from M on 2 Feb 2024
Dear Jodi,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very clean!
Stayed 1 night in Jan 2024
Response from M on 2 Feb 2024
Dear Holly,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Ami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from M on 18 Jan 2024
Dear Ami,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from M on 18 Jan 2024
Dear Greg,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Chuck

Stayed 1 night in Jan 2024
Response from M on 11 Jan 2024
Dear Chuck,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Okay

Olga

Average hotel, good enough for one night when you driving too long.
Stayed 1 night in Jan 2024
Response from M on 12 Jan 2024
Dear Olga,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

8/10 Good

Dani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from M on 11 Jan 2024
Dear Dani,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice reasonable price
Stayed 1 night in Dec 2023
Response from M on 12 Jan 2024
Dear Steven,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 Good

Kevin

Stayed 1 night in Jan 2024
Response from M on 11 Jan 2024
Dear Kevin,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Kim

Stayed 1 night in Jan 2024
Response from M on 25 Jan 2024
Dear Kim,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Catherine

Stayed 1 night in Dec 2023
Response from M on 25 Jan 2024
Dear Catherine,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
The staff was friendly and thorough. They were accommodating and nice.
Stayed 1 night in Dec 2023
Response from M on 12 Jan 2024
Dear Elizabeth,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from M on 11 Jan 2024
Dear Ben,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Brandon

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from M on 28 Dec 2023
Dear Brandon,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

LESLIE

Stayed 1 night in Dec 2023
Response from M on 11 Jan 2024
Dear Leslie,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Ashleigh

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was clean and nice for the price I paid. The staff was excellent. Would stay again.
Stayed 2 nights in Dec 2023
Response from M on 23 Dec 2023
Dear Ashleigh,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

6/10 Okay

Icelean

Disliked: Property conditions & facilities
Bathroom
Toilet was broken wouldn’t flush
Stayed 1 night in Dec 2023
Response from M on 23 Dec 2023
Dear Icelean,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team

6/10 Okay

Sarah

Travelled with pets
Liked: Staff & service
The staff were polite and helpful. The property isn’t taken care of very well. I see fresh paint but the gaps in the doors makes it so you can hear everything outside and I’m sure inside. I was pleasantly surprised that it turned out better than I expected upon walking in. It was just a feeling I got. The laundry faculty was useful, the cleaning crew were so nice, as well as the front desk staff. I just wish the smell wasn’t so strong of a cheap cleaner and then when that faded, I smelt smoke all over and thought I did in the middle of the night and I thought it was a non smoking hall/floor which grossed me out. This place needs a facelift.
Stayed 1 night in Dec 2023
Response from M on 15 Dec 2023
Dear Sarah,Thanks for the feedback! We appreciate your kind words about our staff and the laundry facilities. We're addressing the maintenance issues and odor concerns with priority. We'd love for you to try us again when the improvements are complete.Sincerely,Management Team

10/10 Excellent

Arthur C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from M on 15 Dec 2023
Dear Arthur C,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, Candy and Jewel are excellent
Response from M on 15 Feb 2024
Dear Juan,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from M on 8 Dec 2023
Dear Deborah,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff. Disappointed that the pool was closed.
Stayed 1 night in Dec 2023
Response from M on 8 Dec 2023
Dear Kathryn,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

2/10 Terrible

Olivia

This hotel should not be on Expedia. It is false advertising. When you book through Expedia, it offers you a choice of rooms for guest who have pets. It is even written "only 2 left". No matter which room you book on Expedia, they give you 2 double twin bed if you have a pet. The pool was also closed, which was the main reason we booked here. Our 4 year old needed to play after a long drive. The front desk staff told me "thats what happens when you book through a third party".
Stayed 1 night in Dec 2023
Response from M on 8 Dec 2023
Dear Olivia,We sincerely apologize for the inconvenience caused during your stay. We understand your frustration and are looking into the discrepancies regarding pet-friendly rooms and the pool closure. We are committed to improving our communication and ensuring accurate information is provided on all platforms. We appreciate your feedback and will take it seriously to enhance future guest experiences.Sincerely,Management Team

10/10 Excellent

Steven

Liked: Property conditions & facilities
Nice and clean, no problems. Good breakfast.
Stayed 1 night in Dec 2023
Response from M on 15 Dec 2023
Dear Steven,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

carl

Stayed 3 nights in Nov 2023
Response from M on 23 Dec 2023
Dear Carl,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was in good location. Rooms had character and had very comfortable beds.
Stayed 1 night in Nov 2023
Response from M on 3 Dec 2023
Dear Dawn,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Addis, Rotonda West

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the desk was very friendly. Room clean and comfortable. Area nice plus close to interstate 75. Refrigerator made a vibrating noise. I moved the microwave from on top and repositioned the fridge to stop the noise. Reported to desk woman in the morning. She put it on the maintenance list.
Stayed 1 night in Nov 2023
Response from M on 3 Dec 2023
Dear Addis,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

2/10 Terrible

carl

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from M on 3 Dec 2023
Dear Carl,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the staff and cleanliness of the property
Stayed 4 nights in Nov 2023
Response from M on 3 Dec 2023
Dear Donald,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team