Lobby

Reviews of Econo Lodge Byron

2 out of 5
Econo Lodge Byron
515 Old Macon Rd., Byron, GA

Reviews

6.2
Rating 10 - Excellent. 4 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 7 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 4 out of 23 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

2.0/10

Amenities

5.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Anthony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mostly there is no breakfast even though the images for the hotel start showing the lobby with breakfast.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Evacuation & Kind Property Owners
We had a mandatory evacuation from Savannah Georgia because of Hurricane Matthew. I booked these rooms ( I booked 2 rooms as we had my Mother in Law and Brother in Law with us as well), before the order was issued. We got to the hotel tired and worried. The front desk staff was very kind and accommodating. They allowed dogs for a small fee of $12, this was very important to us as our dog is a member of our family. They got our rooms ready for us earlier than check in, so we could rest. Every day breakfast was ready and food was available between 6 am - 9 am. Orange juice, cereals (hot and cold), waffles (make your own), danishes, and pastries. The staff was very accommodating as the evacuation ended up being longer than expected. They stopped by the room every day to see if we needed fresh towels or if we wanted housekeeping. The hotel is an older property but you can tell renovations have been made, and are still in the process of upgrading features. Our room was clean, beds were comfy, and the air conditioning worked very well. Hopefully we will not ever have the need to evacuate again, but if we did I would book this hotel again.

6/10 Okay

Paula

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
comfy bed
the tub was old looking but the room was comfy

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Okay
Late arrival early checkout but had no issues.

6/10 Okay

Mollie E.

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Conveniently located near the highway. Clean
The room was clean. The beds and pillows were new and very comfortable.

10/10 Excellent

Rebecca, Palmetto Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was in town just for the night. I checked in and was greeted by a friendly gentleman. Room was clean and quiet. I will stay again if I am ever in town there.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Greg

2/10 Terrible

Scott, Wisconsin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DIsgusting
We reserved this hotel as a stoping point from driving on our way to Florida. After 16 hours of driving/ riding in a car I just wanted a clean room to get some sleep. As soon As we pulled up I knew it wasn't going to be good. The neighborhood made me feel very unsafe. When we checked in the lobby was locked and we had to check in through a walk up window with bullet proof glass. The room was disgusting. The bathroom smelled and the toilet had urine and hair on it. The hand towels had blood on them. The bedding was stained. This place was the worst place I have EVER been to. DO NOT STAY HERE!!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Traveling through
Thank you Expedia for getting a great price - hotel 800 number wanted twice your price. Hotel is old and room was smelly. The staff was great and provided a roll away bed for $10 very quickly!!!!

6/10 Okay

Verified traveller

Disliked: Room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
A pleasant stop
This is not a place you would write home about but was clean, comfortable and economical. The staff was friendly and helpful. We were just looking for a good rest and got that. Well worth the cost.

6/10 Okay

james, Anniston

Liked: Cleanliness, staff & service, room comfort
Just an overnighter...
Just a place to sleep on the way home from FL. Room was clean, not an abundance of towels and such but adequate. Easy in and back on I-75. No bread for toast at breakfast, everything else but no bread. Good place to eat in the shopping center just across the interstate. Mexican food and plenty of it.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
could be better
We reserved a king room but got 2 double beds. Our room clearly was a dog friendly one & not as thoroughly cleaned or updated as expected. The lobby was nice & the staff friendly. Location was convenient for a stopover.

2/10 Terrible

dennis, Racine,Wisconsin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deplorable conditions
This was by far THE worst stay at any hotel I've ever been. Filthy ! Pool was like a cess pool ! No hair dryer. No outlets. Holes in the walls. Exhaust fan in bathroom uncovered & not working. Metal strip on bottom of front door unattached so any critter could come in. Walls were literally falling apart with patchwork that appeared to be done by a 4yr. old. Not even coffee in the lobby. Was told to wait & he would make some.(At 8:25 AM !) Desk clerk VERY unfriendly when we arrived & later as well. Actually took pictures of most of these issues. Seriously this property needs to be condemned! I certainly would expect compensation. It's really sad that Hotels.com represents this place. I was really embarrassed for my wife & even my dog!

2/10 Terrible

family, il

Liked: Staff & service
Disliked: Cleanliness, room comfort
if you want to be itchy
u pay for what u get!!! Pass this place by. A lot of questionable people around here and I felt safe only because of my conceal carry permit
Response from Nick on 28 Mar 2015
I would like to thank you for taking the time and leaving us your feedback. Customer feedback is really important to us in order to provide excellent customer service to our guest. I am very sad to hear you did not feel your stay with us was comfortable. I can assure you we are located in a safe town and our hotel is well lit during the night so our guest can sleep with peace of mind. I would like to apologize for any inconvenience that may have occurred, and would like to invite you to our hotel again to show you that we really do care about our guest I promise you will not be dissatisfied.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service
Terrible breakfast even considering it was only continental.

10/10 Excellent

myers, Austin, TX, USA

Liked: Cleanliness, staff & service, room comfort
Above and Beyond
I was surprised at how good this motel was it was very quite i have to say i have been traveling on the road for three days now and this motel was actually the only place where i felt safe and at home and actually had some sleep we stayed here for two nights my wife woke up early the next morning and went to go eat breakfast and she liked it i couldn't wake up. The rooms are well maintained and the maid that gave us service the next day was very kind and did a good job
Response from GM on 17 Jan 2015
Thank you for staying with us. We are glad to hear you enjoyed your stay, hope you see you again soon.

4/10 Poor

COtraveler0407

Liked: Staff & service
Disliked: Cleanliness, room comfort
A stop for the night.
It was just that - a stop along the way. The bed was hard.
Response from GM on 21 Jul 2014
Thank you for taking the time to review us. We have just did a full renovations and have brand new beds now with new furniture and flat screen tvs. Please give us another chance when you are in town to serve your lodging needs.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Would stay here again
This is a very nice and clean hotel i checked in with my family they had a nice pool for my children to swim they enjoyed it very much the staff was very friendly and helpful.They have nice hot breakfast it gives you a good start in the morning. I would highly recomaned this hotel for anyone.
Response from GM on 17 Jan 2015
Thank you for reviewing us. We are glad to hear you were happy with your stay. Come back to stay with us and enjoy our newly renovated rooms with new soft beds, flat screen tvs, and new furniture.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Do Not Stay Here
This hotel was dirty, mustly, the bathroom floor was sticky and smelled like urine. There was something brown smeared on the shower walls. The handle to the soap dish was broken off. There were 0 emeties. What hotel does not even have a clock or hair dyer. No shampoo either. You did get a small cake of cracked soap. There was a roach in my bed. The room was musty. My in-laws in a room down the hall fared no better. I would recommed looking for a hotel a few more exits up. We saw other hotels that would no doubt be of better quality. It is worth the few miles and few dollars.
Response from GM on 17 Jan 2015
Thank you for taking the time to review us, but unfortunately we believe you left this feedback for the wrong hotel, because we are a exterior property with no hallways. We have clean and comfortable rooms that are newly renovated next time you are in this area give us the chance to serve your lodging needs. Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
nice stay with family
"Good value for money, decent rooms, quiet, friendly staff. This was one of the nice hotels i stayed.I would recommend you to stay at this hotel.