The woman at the front desk last night did her best to take care of us, and I think she was working alone. I booked a double queen through Expedia, but they only had a king suite meaning we needed to use the pullout bed. Well, after being handed the sheets fir the pullout at the check in desk, I made up the pullout bed only to find no pillows or blankets for it. I called down and the same woman answered and told me there were no clean blankets she could give me, she'd try to get one out of another room and bring it up, which she did. Unfortunately the blanket was musty, odd smelling, and almost see through in places, so my son's slept without a blanket, which was chilly. Overall, the facilities need some TLC. Breakfast was good and the morning staff were welcoming.