Ratings based on 709 Verified Reviews

3.7 out of 5
68% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Mackinaw City

The view is good

Posted 16-Oct-2017
The front desk staff is bad. The breakfast is not good. The bathroom is too old.
3 out of 5
Recommended
for Everyone
by A verified traveller from saginaw, MI

Good

Posted 16-Oct-2017
The view is very nice. The front desk staff is not friendly. The breakfast is not delicious.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Oct-2017
Overall, this was a good hotel for the value. It is within walking distance of shops and Central Avenue. The staff was friendly and the room was clean.
2 out of 5
by A verified traveller from Atlanta

Disappointing hotel

Posted 01-Oct-2017
The staff and customer service were excellent, the view of lake very good, however the room was terrible. For a beach side hotel, you expect light and airy. The furnishings were dark, lighting was horrible, chairs uncomfortable, no desk. Very disappointing.
3 out of 5
Recommended
for Everyone
by A verified traveller

Hotel is in a great location for visiting Mackinac

Posted 28-Sep-2017
The location is excellent. The hotel itself is in somewhat of disrepair.
2 out of 5
by A verified traveller

Nice location

Posted 26-Sep-2017
Cons: Cleanliness!!!
Hotel was not clean, staff was not friendly, stayed for 3 nights and never had our bathroom cleaned. Stayed here 5 years ago when it was quite new, but it has really gone downhill since then. Very disapointing.
4 out of 5
Recommended
for Everyone
by A verified traveller from Volga, IA

Posted 24-Sep-2017
Pros: Closeness to the beach.
Cons: A handicap room means more than slapping up some bars in the bathroom. A shower/tub combination is not good. Try a walk in shower.
Check in went smoothly. People were helpful and courteous.
5 out of 5
Recommended
for Everyone
by A verified traveller from monroe mi

nice hotel on the beach

Posted 22-Sep-2017
Pros: had a balcony room right on the lake
Cons: need better blankets for beds, theyre like a heavy sheet is all
Location: star line ferry in walking distance, downtown mackinaw and the bridge is very close, right on lake huron(beach right out back of hotel)
we got in here on a late friday night after a mixup between expedia and the hamilton hotel (where we reserved, the hotel says expedia didnt reserve the room i paid for and expedia says the hotel messed up)(even though the hotel tried to make it right by upgrading a room it wasnt a balcony lakeside like i reserved so we opted to have expedia try to find us one and they found this one).Good clean hotel right on lake huron, close to the ferry to the island, close to the bridge and downtown. very clean, nice hotel, friendly staff, typical free breakfast,(toast bagels,scrambled eggs,sausage patties(i dont care for them),biscuits and gravy(gravy to salty and not to my liking),waffle maker) nothing fancy but you can find something edible and n/c .
4 out of 5
Recommended
for Families
by A verified traveller from Michigan

Nice hotel close to downtown and other shops

Posted 22-Sep-2017
Pros: That which is spelled out above.
Cons: The room was large but all the bulky furnishings made it look not so large; could have streamlined the furniture and furnishings to give that "roomy"
Location: Given above
It was a good value for the $$; nothing real fancy but we weren't looking for anything fancy; nice pool, nice accomodations; close to the downtown area and the beach; adequate parking. It was a pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Philly PA

not bad

Posted 20-Sep-2017
the staffs are amazing. they did an exceptional job. my wife dropped her ring and did not noticed it. a staff member found it. when we called, they immediately told us they have it. keep up the great job.