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Reviews of Rydges Mackay Suites

4 out of 5
Rydges Mackay Suites
9 Gregory Street, Mackay, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 476 out of 1000 reviews" "
Rating 8 - Good. 351 out of 1000 reviews" "
Rating 6 - Okay. 115 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, great helpful staff, would definitely stay again
Stayed 1 night in Jan 2024
Response from Kim Paterson on 9 Jan 2024
Hi SeanThanks for the great review. We are glad to hear you enjoyed your time at Rydges Mackay Suites and we look forward to welcoming you back soon.RegardsKim PatersonSales & Marketing Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kim Paterson on 7 Jan 2024
Dear KarenThanks for taking the time to complete this review. We are glad to hear you enjoyed your stay at Rydges Mackay Suites. We look forward to welcoming you back soon.RegardsKim PatersonSales & Marketing Manager

8/10 Good

Cody

Stayed 1 night in Dec 2023
Response from Kim Paterson on 6 Dec 2023
Hi CodyThanks for taking the time to provide this review. We are glad to hear you enjoyed your time with us. We look forward to welcoming you back soon.RegardKim PatersonSales & Marketing Manager

10/10 Excellent

Karen

Stayed 1 night in Nov 2023
Response from Kim Paterson on 20 Nov 2023
Dear Karen.Thanks for the great review. I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales & Marketing Manager

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service
Dishwasher didnt work. Really noisy on Friday night.
Stayed 2 nights in Nov 2023
Response from Kim Paterson on 7 Nov 2023
Hi PaulThank you for taking the time to write this review.I am sorry to hear that the noise was a concern for you during your stay. I can assure you that all decimal checks are carried out throughout our venue. Our front reception is available 24/7 to assist with outside disturbances that may occur. Thank you again and we hope to welcome you back to the hotel soon. Kind regards, Kim Paterson - Sales & Marketing Manager.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service
First room was above a night club and noisy, the windows did not shut properly and the wind made loud whistling noises but the friendly and helpful staff moved us to another room on the other side of the building and it was fantastic.
Stayed 1 night in Sep 2023
Response from Kim Paterson on 18 Sept 2023
Dear Adrian.Thank you for your kind words. The staff are always pleased when their efforts are appreciated. Thank you for taking the time to write this review and we look forward to welcoming you back to Rydges Mackay Suites.RegardsKim PatersonSales & Marketing Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kim Paterson on 18 Sept 2023
Thanks for taking time to rate Rydges Mackay Suites. I am happy to hear you enjoyed your time here and we look forward to welcoming you back.RegardsKim PatersonSales & Marketing Manager

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a studio for a night before a wedding. The staff allowed us to check in early so that we could get ready in the room before having to leave for the event. The room was clean and big, and the bathroom had good toiletries, as well as a hair dryer and magnifying mirror. Everything in the room worked well. We couldn't hear other guests at all even though the hotel was pretty full. Parking is easy and free. We have stayed before and will stay again!
Stayed 1 night in Sep 2023
Response from Kim Paterson on 8 Sept 2023
Dear ClaireThank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales & Marketing Manager

6/10 Okay

Natalie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
We have stayed at this hotel regularly. We thought we would eventually get a room with decent shower pressure. Our last stay was the worst by far, with the shower no more than a trickle. This building is relatively new, so there is no excuse for poor water pressure. Low cost hotels on Nebo road have better pressure. I had a bath instead and while relaxing in the bath, noticed how dirty the bathroom was. Anything not in direct eye sight had not been cleaned. The cost of these rooms is above average for Mackay, so we expect better than this. We feel like we will not be staying here again because of this. As we deserve a decent shower for the amount of money we have paid.
Stayed 1 night in Sep 2023
Response from Kim Paterson on 3 Sept 2023
Dear Natalie, Thank you for taking your time to write this review. I am sorry to hear that the water pressure was not up to standard. This is not a normal comment from guests so we will look closely at your room. While we are more expensive than Nebo Road hotels, our prices are online with the city hotels. Thank you again and we hope to welcome you back to the hotel soon. Kind regards, Kim Paterson - Sales & Marketing Manager

8/10 Good

Lyn, Hawthorn

Stayed 3 nights in Aug 2023
Response from Kim Paterson on 18 Sept 2023
Dear Lyn, Thank you for taking your time to provide a rating for Rydges Mackay Suites. I am glad to hear you were satisfied with our facilities. Thank you again and we hope to welcome you back soon. Kind Regards, Kim Paterson - Sales & Marketing Manager.

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to MECC
Stayed 1 night in Aug 2023
Response from Kim Paterson on 28 Aug 2023
Hi MeganThank you for taking the time to rate your time at Rydges Mackay Suites. I am pleased to hear you were happy with the facilities. Once We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon.RegardsKim PatersonSales & Marketing Manager

4/10 Poor

Mark

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The carpet needs a good cleaning and shampoo. There were ants everywhere and the joinery doors need adjusting. No chairs on the veranda, and the couch was 2nd rate.
Stayed 3 nights in Aug 2023
Response from Kim Paterson on 10 Aug 2023
Dear MarkThank you for taking your time to provide feedback. I am happy to inform you that we have gradually staged renovations in place, which have commenced and will continue in the upcoming months. This work was previously scheduled at the start of 2021 however due to COVID this timeline was pushed back. Thank you again for this review and we hope to welcome you back soon. Kind regards, Kim Paterson - Sales & Marketing Manager.

8/10 Good

Sarah

Stayed 1 night in Aug 2023
Response from Kim Paterson on 28 Aug 2023
Dear SarahThank you for taking the time to provide a rating for Rydges Mackay Suites. I glad to hear you were happy with the experience.Thank you again and we hope to welcome you back soon.RegardsKim PatersonSales & Marketing Manager

10/10 Excellent

Cathy

Stayed 1 night in Aug 2023
Response from Kim Paterson on 7 Aug 2023
Dear CathyThanks for the great review. I am happy to hear you enjoyed your stay here at Rydges Mackay Suites. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales & Marketing Manager

4/10 Poor

Codee

Stayed 1 night in Jun 2023
Response from Kim Paterson on 24 Jul 2023
Dear Codee.Thank you for taking the time to enter a rating for your stay at Rydges Mackay Suites. If you would like to elaborate further as to how you reached this rating, it would be greatly appreciated. If so, please contact the hotel direct or via our social media. Thank you again, and we hope to hear from you soon.RegardsKim PatersonSales & Marketing Manager

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in one bedroom suite regularly when in town for business. Good size room, plenty of space to areas out. Kitchenette is good, washer / dryer in room handy. Good food options downstairs Highly recommend
Stayed 1 night in Jun 2023
Response from Kim Paterson on 27 Jun 2023
Dear GlenThank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales & Marketing Manager

8/10 Good

Darren

Business traveller, Travelled with group
Liked: Staff & service
Fire alarm went off two days in a row
Stayed 3 nights in Jun 2023
Response from Kim Paterson on 22 Jun 2023
Hi Darren. Thank you for letting us know our Fire System is working.The Queensland Fire Service did come out each time to ensure our guests were safe.RegardsKim Paterson

8/10 Good

Caroline

Liked: Staff & service, property conditions & facilities
Lots of dirt and mould in the bathroom….
Stayed 1 night in Jun 2023
Response from Kim Paterson on 13 Jun 2023
Dear Caroline,Thank you for your feedback and taking your time to write this review. I am sorry to hear that there was an issue with housekeeping. I have passed on your review to our external housekeeping company, to ensure this is resolved. Thank you again for your review and we hope to welcome you back to the hotel soon. Kind regards, Kim Paterson - Sales & Marketing Manager.

6/10 Okay

Mark

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2023
Response from Kim Paterson on 3 May 2023
Dear Mark,Thank you for taking your time to provide a rating for Rydges Mackay Suites. If you would like to elaborate further regarding your feedback, it may assist us to improve our services and is greatly appreciated. If so, please contact the hotel direct. Thank you again, hope to hear from you soon. Kind Regards, Kim Paterson - Sales Executive.

8/10 Good

Jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Kim Paterson on 3 May 2023
Dear Jacqui, Thank you for taking your time to provide a rating for Rydges Mackay Suites. I am glad to hear you were satisfied with our facilities. Thank you again and we hope to welcome you back soon. Kind Regards, Kim Paterson - Sales Executive.

6/10 Okay

Garry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
My initial room was very small. I needed a larger room to allow me to complete some of my work. After talking to the ladies at reception I was up-graded to a larger room which was fantastic. However, there was no outside furniture available to enjoy the night air. Breakfast the next morning was great and enjoyed a late check out. All in all was a nice evening.
Stayed 1 night in Apr 2023
Response from Kim Paterson on 11 Apr 2023
Dear Garry,Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We do believe the one bedroom suites are ideal. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

4/10 Poor

Kris

Travelled with partner
Liked: Staff & service, amenities
The bed needs replacement and couldn’t use the fold out as it was broken
Stayed 1 night in Feb 2023
Response from Kim Paterson on 15 Feb 2023
Dear Kris, Thank you for taking your time to provide feedback. I am happy to inform you that we have gradually staged renovations in place, including replacing the beds and sofas. This work was previously scheduled at the start of 2021 however due to COVID this timeline was pushed back. Should you require a sofa bed, this must be pre-booked to ensure there is one in your room. Thank you again for this review and we hope to welcome you back soon. Kind regards, Kim Paterson - Sales Executive.

4/10 Poor

Chantelle

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Lovely staff, the room was a big disappointment though, from no toilet paper to a dodgy shower head, no plugs in drains and a hit and miss aircon. Things are out dates and in serious need of an upgrade
Stayed 2 nights in Feb 2023
Response from Kim Paterson on 8 Feb 2023
Dear Chantelle, Thank you for your kind words and taking your time to provide feedback. I am happy to inform you that we have gradually staged renovations in place, which have commenced and will continue in the upcoming months. This work was previously scheduled at the start of 2021 however due to COVID, this timeline was pushed back. Thank you again for this review and we hope to welcome you back soon. Kind regards, Kim Paterson - Sales Executive.

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very small cramped room. Aircon didn’t work well Window wouldn’t shut properly so noisy and curtain blowing around
Response from Kim Paterson on 16 Jan 2023
Dear John, Thank you for taking the time to write this review, I am sorry to hear that you did not like the size of the room, if I may suggest our One Bedroom Suite on your next stay. They are more than twice the size with a balcony and kitchenette. Again, we appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

10/10 Excellent

Lindsay

Stayed 1 night in Dec 2022
Response from Kim Paterson on 7 Nov 2023
Hi LindsayThanks for the 5 stars.We are glad to hear you enjoyed your stay at Rydges Mackay Suites and took the time to complete this review.We look forward to welcoming you back.RegardsKim Paterson Sales & Marketing Manager

10/10 Excellent

brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2022
Response from Kim Paterson on 28 Dec 2022
Dear Brooke,Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

10/10 Excellent

Cleveland

Stayed 1 night in Dec 2022

10/10 Excellent

Kim

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
😀
Stayed 1 night in Nov 2022
Response from Kim Paterson on 28 Nov 2022
Dear Kim,Thank you for your review, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service and Ammenities
Great Hotel, good central location with great selection of cafes and bars below… Staff are always great and greet with a smile Highly recommend One Bedroom Apartments - well appointed and comfortable
Stayed 1 night in Nov 2022
Response from Kim Paterson on 13 Nov 2022
Dear Glen,Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

6/10 Okay

Stacey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location of the property was excellent, very close to a range of restaurants. Room was clean and comfortable.
Stayed 1 night in Oct 2022
Response from Kim Paterson on 6 Nov 2022
Dear Stacey,Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

6/10 Okay

Ann-Marie

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
We stayed at Rydges for two nights. What I disliked about our stay was House Keeping barging into our room without giving us a minute to answer the door. I found that to be rude.
Stayed 2 nights in Oct 2022
Response from Kim Paterson on 6 Nov 2022
Dear Ann-MarieThank you for your feedback and taking your time to write this review. I am sorry to hear that there was an issue with housekeeping. I have passed on your review to our external housekeeping company, to ensure this is resolved. Thank you again for your review and we hope to welcome you back to the hotel soon. Kind regards, Kim Paterson - Sales Executive.

2/10 Terrible

Sam

Stayed 1 night in Oct 2022

10/10 Excellent

Sarah Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to everything
Stayed 1 night in Sep 2022
Response from Kim Paterson on 29 Sept 2022
Dear SarahThank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff. Stay here often for business, well appointed rooms - highly recommend.
Stayed 3 nights in Aug 2022
Response from Kim Paterson on 10 Aug 2022
Dear Glen, Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

10/10 Excellent

Jacinta

Stayed 4 nights in Jul 2022
Response from Reception - Rydges Mackay Suites on 10 Nov 2022
Thank you Jacinta, lovely to have your wonderful feedback. We hope to see you again if you are travelling to Mackay in the future.

2/10 Terrible

James

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Freezing. The heater didn’t work, I call reception and they came up and set it the same that I had it and was told it will take 15-20 minutes to warm up. It didn’t and we froze all night. Reception wasn’t interested in helping. Pretty poor.
Stayed 1 night in Jul 2022
Response from Kim Paterson on 14 Jul 2022
Dear James, Thank you for your feedback and taking your time to write this review. I am sorry to hear that there was an issue with the heating in your room. I have passed on your review to our maintenance team to ensure this is resolved. Thank you again for your review and we hope to welcome you back to the hotel soon. Kind regards, Kim Paterson - Sales Executive.

8/10 Good

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
—
Stayed 1 night in Jul 2022
Response from Kim Paterson on 6 Jul 2022
Dear Belinda, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After calling ahead to tell the staff we had a wedding to attend at 2pm we are allowed to check in 2 hours early to get ready. Very happy with their customer service
Stayed 1 night in Jun 2022
Response from Kim Paterson on 5 Jul 2022
Dear Luke Thank you for your kind words, I am happy to hear you enjoyed your stay and the service here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

6/10 Okay

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The restaurant is letting the hotel down. Couldnt even eat breakfast as everything was so over cooked you could have used the toast to hold a car up.
Stayed 1 night in Jun 2022
Response from bondikj on 27 Jun 2022
Dear Justin, Thank you for your feedback and taking your time to write this review. I am sorry to hear that breakfast was not to your liking and there was an issue with your meal I have passed on your review to our management team to ensure this is resolved. If you would like to provide more information regarding your time in the restaurant, this would be great use for learning purposes. If so, please contact the hotel directly. Thank you again for your review and we hope to welcome you back to the Moss on Wood in the future. Kind regards, Katie Debondi - Sales Executive.

10/10 Excellent

kyron

Stayed 1 night in Jun 2022
Response from bondikj on 27 Jun 2022
Dear Kyron, Thank you for your review, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Katie Debondi – Sales Executive

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a great spot with good restaurant's around it.
Stayed 1 night in Jun 2022
Response from bondikj on 27 Jun 2022
Dear John, Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Katie Debondi – Sales Executive

8/10 Good

Debbie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Affordable No noise
Stayed 1 night in Jun 2022
Response from bondikj on 1 Jul 2022
Dear Debbie, Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Katie Debondi – Sales Executive

4/10 Poor

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Cold room
Small room tucked away at the end of long corridor. Room was cold and heating didn't work. Unpleasant stay for the cost.
Stayed 1 night in Jun 2022
Response from bondikj on 16 Jun 2022
Dear Peter, Thank you for taking the time to write this review, I am sorry to hear that you did not like the size of the room, if I may suggest our One Bedroom Suite on your next stay they are quite spacious & comfortable. Again, we appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Katie Debondi – Sales Executive

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Standard check out at 11am is good
Stayed 1 night in Jun 2022
Response from bondikj on 16 Jun 2022
Dear Christopher, Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Katie Debondi – Sales Executive

10/10 Excellent

Tania

Stayed 2 nights in May 2022

4/10 Poor

Luke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The reception team was not that friendly on the Saturday and Sunday, just not the type of person who should work on the front desk
Stayed 2 nights in May 2022
Response from bondikj on 17 May 2022
Dear Luke, Thank you for your feedback and taking your time to write this review. I am sorry to hear the staff were not to your liking. If you have time to pass on further information regarding this comment, I would like to ensure this is brought to the attention of our management team. If so, please contact the hotel directly. Thank you again and I hope to hear from you shortly. Kind regards, Katie Debondi - Sales Executive.

8/10 Good

Craig

Stayed 1 night in Apr 2022
Response from bondikj on 17 May 2022
Dear Craig, Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Katie Debondi – Sales Executive

8/10 Good

ROBERT

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good room size central location and quite
Stayed 4 nights in Apr 2022
Response from bondikj on 17 May 2022
Dear Robert, Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Katie Debondi – Sales Executive

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was dusty around the windows I could not turn the air condition of I was told we get you a blanket or if you open the windows the Aircon will turn off one S. I Open the windows mosquitoes start to fly in finally after more compliance they decide to change my room for all the issues they offered me complementary breakfast which was very poor
Stayed 1 night in May 2022
Response from bondikj on 17 May 2022
Dear Michael, Thank you for your feedback and taking your time to write this review. I am sorry to hear that there was an issue with housekeeping. I have passed on your review to management & out sourced housekeeping company, to ensure this is resolved. Thank you again for your review and we hope to welcome you back to the hotel soon. Kind regards, Katie Debondi - Sales Executive.

8/10 Good

Veronica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Apr 2022
Response from bondikj on 17 May 2022
Dear Veronica, Thank you for taking your time to provide a rating for Rydges Mackay. I am glad to hear you were satisfied with our facilities. Thank you again and we hope to welcome you back soon. Kind Regards, Katie Debondi - Sales Executive.