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I had my birthday celebration in Banyan Tree. The staff was very helpful and the birthday cake was great. The pillow was too soft for us. If the hotel could provide better pillow our stay would be much better.
We were a family of four. We had two connection by rooms. The view and balcony were the best things about the rooms. One of the rooms had tiny ants on the night table the other had an issue with the toilet but it was quickly fixed. Generally, out stay was pleasant.
Good service, clean and with nice staff. The staff helps me to bring my stuff to the room. Restaurants are good. Also, the shuttle bus service is quick and good.
Beautiful hotel, rooms were recently renovated and may be one of the nicest most comfortable rooms I have ever been in. Pool is a fantastic and looks just like the photos, gave us a nice break from the city. Hotel staff were very friendly and helpful. Highly recommended
I really can't come up with any complaints about this hotel. I guess the breakfast could be a bit better but it was included in our room rate so it wasn't a big deal. The staff and facilities were all amazing. Highly recommend.
Mandarin Oriental is one of our beloved hotel brands. It's what all 5-star hotels should be. Our recent stay in Macau was generally pleasant. We liked what the hotel offered and its convenient location. We encountered two issues however. On arrival, we were told that our room wasn't ready. It was ...
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