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Only thing I wish would've been done is the driver of the shuttle picking us up at the ferry terminal would've been more helpful with our luggage. Otherwise, great stay. The fountain suite was beautiful.
This is a great hotel with helpful and friendly staff who bend over backwards to get restaurant reservations and make tour suggestions. The hotel has everything and the 24/7 Starbucks & Lord Stowe Portuguese egg tarts are very handy. We will definitely be heading back to Macau & the Venetian.
The hotel served us a complimentary chocolate cake to celebrate our anniversary as a big surprise to my wife! They serve it very on time, not early, not late. The hotel also gave us a pack of stuff that I need for my baby - baby crib with clean bedding, sterilizer, toilet seat and bottle warmer. ...
got free room upgrade, breakfast and afternoon tea which is a bonus to me. I am really happy about it. The English level of staffs needs to be improved though.
Hotel room is cozy and spacious. Room view is nice. Hotel staff are excellent! I will definitely choose JW Marriot again when staying in Macau next time.
This is one of the hotels in that cotai central, a joined together with the other shopping centers and hotel. Very convenient to everything
All the staffs were super friendly and helpful!! Room is clean and comfortable. Very pleasant and happy stay!!
This was a perfect hotel for us. My parents were very enjoyed the stay there. The room was spacious with complete set of toiletries. The staff were very polite too. The shuttle bus services also very convenient & helped us to save a lot of transport fare. The hotel first shuttle bus to Macau Airport ...
the 1st impression the staff, excelent service and atention, they give an up grade, the suite was better than spected, room service delicius, and the most important price per value. highly recomended. one of the best hotels i stayed.
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