Ratings based on 461 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Davenport, Florida

Prefect Stay

Posted 17-Sep-2017
The staff was professional and helpful. Very accommodating. The room was exactly what we needed. I would highly recommend this Residence Inn.
4 out of 5
Recommended
for Everyone
by A verified traveller from Brooklyn, NY

Reasonable if a bit dated

Posted 11-Sep-2017
Spacious suite with everything you need and a more than adequate breakfast. The decor and room finishes are quite dated but it's a good value for the price.
3 out of 5
by A verified traveller from North Carolina

too neglected to please

Posted 04-Sep-2017
Pros: location and breakfast was fresh and replenished well
Cons: Need to replace some of kitchen appliances- they are too old for an expensive hotel.
Location: lots to do on Long Island and hotel close to Expressway for easy access
Hotel is in need of cleaning and up grade. Refrigerator not functioning properly, coffee maker broken and coffee supplies not replenished each day, elevator carpeting not vacuumed in weeks, some of door key readers did not work (pool access). Hotel is old and suffering from lack of attention to details, torn wall paper, damaged woodwork, Front entrance looks like a side door: no awning, drive through, sign stating entrance. Just a door on the parking lot.
2 out of 5
by A verified traveller from coram ny

Won't stay

Posted 24-Aug-2017
Staff was rude, would discuss what we were talking about in a loud voice so everyone around could hear
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to everything

Posted 10-Jul-2017
Staff is great ..very nice accommodation. Nice pool. Good breakfast
4 out of 5
Recommended
for Everyone
by A verified traveller from ny

Nice hotel served its purpose

Posted 04-Jul-2017
Attended my 14 year-old son's baseball tournament so we needed a hotel not too far that could accommodate a place to sleep and fill some down time. Stayed here with three other families. Basically located next to a big common parking lot that also serves a Subway, Chilis, Wendy's, a Mexican restaurant and a Cinema 6 movie complex. More choices nearby but would need to get in the car. One night the boys had Wendy's for dinner and then went to a movie. You can watch them from across the parking lot walk to both. Indoor pool was a comfortable temperature and has a hot tub. Small excercise room with four treadmills and some free weights. Breakfast was free but nothing special and the breakfast area is too small. Rooms have kitchens with full refrigerator, microwave, sink and dishwasher. Staff was friendly and happy to accommodate.
4 out of 5
Recommended
for Everyone
by A verified traveller from NY

Super clean

Posted 28-Jun-2017
Pros: Cleanliness and good breakfast
Cons: nothing
Location: there were some chain restaurants nearby and easy access to the expressway but still quiet.
Our suite was very spacious and clean Breakfast was very good too.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 06-Jun-2017 on Hotels
3 out of 5
by MAUREEN

Posted 27-May-2017 on Hotels
We were in town for a funeral. While the suite was a good size for the two of us it did feel worn. It could use an upgrade to the carpet and living room furniture. Also the silverware was not clean and the air conditioning was very loud. But the staff was friendly, professional and very knowledgeable about the area.
1 out of 5
by A verified traveller

The toilet would not flush and there was no garbag

Posted 26-May-2017 on Hotels
The toilet would not flush and there was no garbage can in the room… Terrible