"Absolutely perfect everything!"
The hotel is delightful, the staff excellent, the location perfect (especially if you are an Andre Rieu fan and are fortunate enough to be there when he is scheduled to perform), and the city amazing. We had planned to arrive before 6:00 p.m., but our GPS had a mind of it's own; thus we were late from Amsterdam. However, Catharina stayed late, called to check on us, and when we told her we were lost trying to find the hotel, she stood on the sidewalk in front to show us the way. She helped us unload, carry bags to our room, whisked away the car to park it so we wouldn't get further lost, and asked how we wanted breakfast in the morning. Amazing service!
Our breakfast arrived at our room on a cart. The clerk pulled a table away the wall, spread out a white tablecloth, arranged our place settings nearly, and then set out a large glass-dome covered plate with assorted buns and croissants (8 total), a glass platter of thin sliced cheeses and meats, a bowl of yogurt, a bowl of muesli, a pitcher of cream, a pitcher of fresh orange juice, a dish of fresh fruit, and butter and jam. A fantastic way to start our day. The staff couldn't have been nicer or more helpful. We can't wait to get back home and start saving for a return trip!
Around the hotel are plenty of restaurants, tons of cute shops, surprising discoveries (an ancient wall, a waterwheel, and more), and winding narrow streets. Maastricht is very scenic and lovely, the hotel charming, and the people helpful. Stay!
Traveller from Washington State