Ratings based on 109 verified reviews

3.7 out of 5
70% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller from Bolton

Posted 17-Aug-2019
The staff where really friendly and made a fuss of our two girls especially when they found out it was the 5 year old’s birthday. The DJ was great at night. The children loved dancing around and the balloons. Our family room was great but unfortunately really hot. When I told staff the morning after we were advised we could have had a fan. Would visit again and recommend.
Comment from Hotel Management
17-Aug-2019 by joanne, Hotel Management
Thank you for your feed back we look forward to welcoming you back in the future
4 out of 5
by a verified traveller

Posted 15-Aug-2019
Comment from Hotel Management
17-Aug-2019 by Joanne, Hotel Management
Thank you for your feed back
3 out of 5
by a verified traveller

Posted 12-Aug-2019
Excellent breakfast! Well organised, helpful staff. Room (286) small & bathroom too small. Good position.
Comment from Hotel Management
12-Aug-2019 by Joanne, Hotel Management
Thank you for you feedback
5 out of 5
by a verified traveller

Posted 08-Aug-2019
All the staff were very helpful and pleasant nothing too much. Would certainly book again
Comment from Hotel Management
09-Aug-2019 by Joanne, Hotel Management
Thank you we look forward to welcoming you back in the near future
2 out of 5
by a verified traveller

Posted 19-Jul-2019
Room 173. Room very tired!!!! Carpet disgusting!!!! Dark and dank no window in bathroom very small !!! Staff at reception to busy talking to each other to see To quests!!! Staff in the restaurant very very good and the late bar staff!! Booked months ago phoned beforehand to upgrade ?? Friends booked after us got a family room ?? Only two of them ??? Will not be rushing back !! Such a shame !!
4 out of 5
by a verified traveller

Posted 15-Jul-2019
Great location, lovely hotel and staff. Unfortunately our twin room was quite small and the bathroom tiny, more suited an adult and a child than two adults; still a nice place though.
Comment from Hotel Management
16-Jul-2019 by Joanne, Hotel Management
Thank you for your comments
5 out of 5
by a verified traveller

Posted 14-Jul-2019
Inn on the prom is ideally situated on the front at St Annes, Ideal for our visit to the Lytham festival. Very friendly staff who make you feel very welcome.
Comment from Hotel Management
15-Jul-2019 by Joanne, Hotel Management
Many thanks for your kind comments we look forward to welcoming you back in the near future
4 out of 5
by a verified traveller from Middleton Manchester

Posted 24-Jun-2019
The hotel was great, had great facilities, staff were wonderful, breakfast was lovely, the only thing that wasn't excellent was that I thought it looked a little bit tired.
Comment from Hotel Management
30-Jun-2019 by Joanne, Hotel Management
Thank you for your kind comments we look forward to welcoming you back in the future
4 out of 5
by a verified traveller

Posted 23-Jun-2019
Loved the room and facilities, breakfast wasn't great. Great hotel just thought it looked a bit tired.
Comment from Hotel Management
30-Jun-2019 by Joanne, Hotel Management
Thank you for your comments we look forward to welcoming you back in the future
2 out of 5
by a verified traveller

This traveller left a rating score only Posted 17-Jun-2019