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Reviews of Cumbria Hotel

3.5 out of 5
Cumbria Hotel
41 Derbe road, Lytham St. Anne's, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 35 out of 64 reviews" "
Rating 8 - Good. 22 out of 64 reviews" "
Rating 6 - Okay. 6 out of 64 reviews" "
Rating 4 - Poor. 1 out of 64 reviews" "
Rating 2 - Terrible. 0 out of 64 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it here and will stay again, nothing to much trouble.
Stayed 3 nights in Feb 2024

10/10 Excellent

Aaron Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressive
Really lovely place x not modern but has everything you need and cute optional extras. We would definitely return x
Stayed 2 nights in Sep 2023
Response from Doug on 4 Oct 2023
It was lovely to meet you and we are very happy that you enjoyed your stay with us here at The Cumbria We look forward to welcoming you both back again soon. Kind regards Doug & Diane

10/10 Excellent

r

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great break.
Friendly. Clean. Ideal for the beach. Buses just around the corner. Breakfast excellent. Highly recommended.
Stayed 4 nights in Sep 2023
Response from Doug on 18 Sept 2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2023
Response from Doug on 6 Sept 2023
Thank you for your 5/5 review we look forward to welcoming you again soon

6/10 Okay

Rachael

Stayed 1 night in Aug 2023
Response from Doug on 22 Aug 2023
We value constructive criticism and would have liked more info into your low score so that we can improve other customers satisfaction

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Ideal for our needs. Great place and great location.
Stayed 2 nights in Aug 2023
Response from Doug on 22 Aug 2023
Thank you Steven for your review we value constructive criticism and it would have been great to have discovered were we fell down on the two points. We are please that you enjoyed your stay and hope to welcome you again soon

10/10 Excellent

Allan

Stayed 1 night in Aug 2023
Response from Doug on 15 Aug 2023
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Susan

Stayed 2 nights in Jun 2023
Response from D&D on 13 Jun 2023
Thank you Susan for our 10/10 review we really appreciate it and hope to see you again soon

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant weekend everything we need was there
Stayed 2 nights in Jun 2023
Response from D & D on 6 Jun 2023
Thanks Julie for your great review we hope to see you again soon

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities, room comfort
Ideal to explore Blackpool - without the noise!
Travelling with our dog. He wasn't allowed in the dining area for breakfast, but our hosts set a table up in the lounge space for us. Our room was at the front with a view of the beach and was a good size. Overall, a lovely place to stay. 15 minute drive into Blackpool.
Stayed 1 night in Apr 2023
Response from Diane on 3 May 2023
Louise thank you for your review and we are please you enjoyed your stay and hope to see you again soon

10/10 Excellent

Huzyfa

Stayed 2 nights in Apr 2023
Response from Doug on 3 May 2023
Thank you for your 10/10 review we hope to see you again soon

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for all our needs
Lovely place for a short break. Dougie was welcoming and everything explained clearly. We upgraded to cooked breakfast and glad we did as it was fab. We met Diane the following morning at breakfast and both mornings we had great chats as are also true northerners. We took our puppy and they had water, biscuits available complimentary and also toys that could be purchased through the honesty box. The lounge had a fridge where you could get both soft and alcoholic beverages and payment for these was again via the honesty box. The building is not new and could be classed as dated, however that doesn’t detract from the great room (size, provisions, comfort etc) My partner sometimes goes away on her own and she said she’d feel safe staying here on her own. Dougie, Diane thanks both once again - hope to be back soon
Stayed 2 nights in Apr 2023
Response from D&D on 28 Apr 2023
Omg thank you soo much for your great comments we hope to welcome you again soon

10/10 Excellent

Simon

Stayed 3 nights in Apr 2023
Response from D&D on 28 Apr 2023
Thanks Simon for your 10/10 review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near beach
Good place to stay for a few days, friendly owner, clean room, good breakfast. What more could you want!! Oh and the price was affordable too.
Stayed 2 nights in Apr 2023
Response from Doug on 9 Apr 2023
Thank you for your feedback we very much appreciate your positive comments

10/10 Excellent

Hazel

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay. My dog was welcomed. Comfortable room. Easy parking. Superb location for the beach. Easy check in and friendly helpful staff. Excellent value for money. Will definitely be going back.
Stayed 2 nights in Mar 2023
Response from Doug on 9 Apr 2023
Thank you for your great feedback we hope to welcome you again soon

6/10 Okay

Verified traveller

Travelled with group
2 night stay
Room quite dated,could have been cleaner dust in wardrobe ? Lady owner pleasant and friendly, unfortunately not the case when the co owner on day of departure knocked at 10am and informed us we should vacate room ,his words soon as!!,very rude! did not do breakfast so cant comment . Would we stay again ?probably not .
Stayed 2 nights in Mar 2023
Response from Doug on 24 Mar 2023
Thank you for staying with us, sorry if I appeared rude it was not intended we hope to welcome you again soon

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax in the Cumbrian Hotel
Great hotel guests are well looked after from breakfast to bedtime Start the day with a lovely continental breakfast or for a small fee upgrade to a Full English After a hard days work or shopping trip dog walk or fun with the kids end the day in the lounge with a nice cold soft drink or beer
Stayed 3 nights in Dec 2022

8/10 Good

david

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2022
Response from D&D on 31 Oct 2022
Thank you David for leaving a review we very much appreciate it

8/10 Good

Vicky

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Perfectly Adequate
Arrived to be told that I had booked a double room when I'd actually booked a double with a single. Minor issue but it was sorted with additional bedding. Room was fine, access to a fridge though it was noisy once turned on so we didn't use it, also access to a microwave but we didn't use it. Shower quite small but water was hot. Continental breakfast included which had good choices. Hot breakfast was available but again we didn't access this. Parking was on the road but it was free and was a safe area. Guest house is very close to the seafront and about a 15min walk from the town centre. It was perfectly adequate for our stay.
Stayed 2 nights in Oct 2022
Response from D&D on 30 Oct 2022
Thank you Vicky for your feedback we really appreciate it and hope we can welcome you again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Not my first stay and will keep returning. Friendly with excellent service
Stayed 1 night in Oct 2022
Response from D & D on 29 Oct 2022
Thanks for choosing to stay with us it’s very much appreciated and we hope to welcome you again soon

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for money stay we have had
Stayed 2 nights in Oct 2022
Response from D and zD on 17 Oct 2022
Thank you Neil for your feedback we really appreciate it and hope to welcome you again soon

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from D & D on 11 Oct 2022
Thank you Tony for your 10/10 review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, clean and friendly. Excellent service which is why I keep coming back
Stayed 1 night in Sep 2022
Response from D&D on 29 Sept 2022
Barbara thank you for your review and it is our pleasure to keep welcoming you back see you soon

10/10 Excellent

Margaret

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Lovely size room. Facilities in room to eat in. Lovely breakfast continental . If required Full English provided at extra cost. No bar but goods on offer using a honest box.
Stayed 2 nights in Sep 2022
Response from D & D on 25 Sept 2022
Thank you for your great review we hope to welcome you again soon

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Little Gem
I stayed at the Cumbria Hotel for 4 nights with my 2 small dogs. This is the first time I have stayed anywhere by myself and was very nervous about doing so. What a lovely homely friendly little guest house this is. Both myself and my dogs were made very welcome, the single room was great with single bed, en-suite, tv, kettle, tea and coffee making facilities. I Had 4 great nights here, I slept really well, the bed was comfortable and everything was spotlessly clean. The hotel is close to the beach, the island cinema, swimming pool, shops and plenty of places to eat. Both Doug and Dianne are very welcoming (despite me calling Doug, Greg all week) they were both happy to help with anything and provide an excellent continental breakfast all in with the price. My only little issue was the toilet was loose and on the first night I nearly fell off it as it was a bit wobbly. I mentioned it to Greg (Doug)the morning after and he explained they were waiting for the plumber to come back and secure it to the floor but to do this the floor needed to be taken up and extra blocks put under the floor to stop the screws coming out. This is the only reason I couldn’t give 5 out of 5. I will definitely be coming back to this little Gem in St Annes, hopefully a few times a year now I have found it.
Stayed 4 nights in Sep 2022
Response from D & D on 11 Oct 2022
Thank you Joanne for your review we hope to welcome you again soon

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable customer friendly.
Very customer friendly. Clean and comfortable. Very close to the beach so good for a little exercise and fresh air. I will be back. Definitely recommend.
Stayed 1 night in Sep 2022
Response from D & D on 7 Sept 2022
Thanks Barbara for your great review and we hope to welcome you again soon

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Duane on 1 Sept 2022
Thank you for your feedback we really do appreciate it and hope to welcome you again soon

4/10 Poor

Cathy

Stayed 2 nights in Aug 2022
Response from D & D on 1 Sept 2022
Thank you for your comments; they are appreciated as constructive criticism is extremely important to us as it helps us to continually improve our business

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab quirky little guest house
Lovely stay. Clean, welcoming, just 10 mins from St Annes. Breakfast well worth the upgrade only £5 each. Free parking on site. Room had microwave, kettle fridge, comfortable bed lovely clean bedding n towels Diane the owner couldn't do enough. Will be coming back next year
Stayed 2 nights in Aug 2022
Response from D & D on 15 Aug 2022
Thank You for your great review customers like yourselves makes it all worth while we look forward to welcoming you both back next year

10/10 Excellent

Huzyfa

Stayed 4 nights in Jul 2022
Response from D on 9 Aug 2022
Thanks for your 10/10 review we hope to welcome you again soon

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice mini break
Had a nice stay. Hosts are pleasant.Great breakfast, piping hot including plates. Situated very near the beach, good fish & chip shop around the corner. Will definitely stay again.
Our room during our stay.
Stayed 2 nights in Jul 2022
Response from D on 27 Jul 2022
Thank you for your review hope to see you both again soon

8/10 Good

Caroline

Stayed 1 night in Jul 2022
Response from Diane on 14 Jul 2022
Thank you for your review we hope to see you again soon

6/10 Okay

Peter

Stayed 1 night in Jun 2022

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from h0me
Lovely hotel, comfy bedroom and great cooked breakfast.Nice lounge with drinks available at a reasonable price.The hosts where great .Would stay again.
Stayed 2 nights in Apr 2022
Response from Doug on 3 May 2022
Thank you for your 10/10 review we hope to welcome you again soon

6/10 Okay

Francis

Disliked: Cleanliness
At Anne's visit
Property looks a bit tired, generally, as was the room. Bed not very comfortable. Single room but still very small.
Stayed 1 night in Nov 2021
Response from Proprietor on 21 Nov 2021
Thank you for your review room 6 is a our smallest budget single room and priced accordingly and in order for us to make it ensuite as our guests prefer this we have used every possible technique to ensure this. When you booked your 1 night stay you chose and selected this room. Book direct with us and we can help you select the room right for you. We hope to welcome you again soon

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely warm welcome. Diane carried my suitcase up to the room. Small single at the top of the house with an opening window. Could see the sea. Well designed with toilet and shower cubicle. Lovely bedding and pictures on the wall. Coffee and tea making resources.
Stayed 2 nights in Sep 2021
Response from Diane & Doug on 27 Sept 2021
Thank you Pauline for taking the time to review your stay with us. We are very pleased to hear that we made your stay pleasant. Do checkout our website pages for promos that you might be interested in. Remember always book direct for best prices we look forward to seeing you again soon

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
It was amazing.lovely room.beautiful comfy bed....tv fantastuc...lovely and clean the breakfast was lovely and the whole stY was the best so far very very good place to stay will be back x
Stayed 2 nights in Sep 2021
Response from Doug & Diane on 12 Sept 2021
Thanks for your amazing comments, We are very pleased you enjoyed the property and felt really welcomed. We work extremely hard to provide an excellent service and look forward to welcoming you again at the Cumbria Hotel. With best regards Diane & Doug 10 stars ⭐️⭐️⭐️⭐️⭐️ ⭐️⭐️⭐️⭐️⭐️

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Diane on 27 Aug 2021
Thank you for your 10/10 review we really appreciate it and hope to welcome you again soon

8/10 Good

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay over and i am sure it will be even better when covid restrictions are eased
Stayed 1 night in May 2021
Response from Dougie the proprietor on 14 Jun 2021
Dear Michael. We appreciate your positive feedback about our accommodation. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

8/10 Good

Kathleen

Stayed 2 nights in Oct 2019
Response from Doug & Diane on 12 Sept 2021
2. Dear Kathleen. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for the price
Very obliging if i needed anything. Thank you.
Stayed 3 nights in Oct 2019
Response from Doug and Diane on 15 Oct 2019
Thank you for your comments we very much appreciate it and hope to welcome you again soon to the Cumbria Hotel

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was lovely, very friendly owners and will definitely stay there again
Stayed 2 nights in Sep 2019
Response from D on 23 Sept 2019
It was a pleasure welcoming you to the Cumbria Hotel and we hope to welcome you again soon

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo stay
3 night stay. Friendly owners and good sized rooms with decent bathroom. Less than 5 minute walk to beach where there is a good cafe - reccomend the Ice cream. 10 min walk to St Annes or 10 mins on bus to Lytham.
Stayed 3 nights in Sep 2019
Response from D on 18 Sept 2019
Pleased you enjoyed your 3 day break and that your room was perfect for you. We hope to welcome you again soon to the Cumbriahotel

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Doug on 27 Aug 2019
Thank you for your review we hope to see you again soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from . on 14 Aug 2019
Thank you for your review

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners very friendly, let us check in early. Helped with bags to room, which are a good size and very clean with everything you need for a stay tea/coffee, fridge etc. We stayed in the family room no5 at the top, it was a hot day and the room was unbelievably hot during the night, we slept with the window open to let some air in. I mentioned this the next morning and the lady said you should have woke me up and asked for a fan which I thought was good. The breakfast was lovely and set us up for the day. Would definitely return on our next visit to Lytham.
Stayed 1 night in Jun 2019
Response from Doug on 2 Jul 2019
Thanks for your great review we really appreciate it. We look forward to welcoming you again soon to the Cumbria

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent and lovely, looked after us and our two doggies
Stayed 2 nights in Jun 2019
Response from . on 24 Jun 2019
Thank you for your 4 star review we look forward to welcoming you all again in the future

6/10 Okay

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness
Room was good size and en suite shower room was very good. Cleanliness good as was breakfast.
Stayed 1 night in Jun 2019
Response from Doug on 12 Jun 2019
Thank you for your review. Would like to know what we could do to improve to gain 5 out of 5