Courtyard

Reviews of Residence Belambra City Villemanzy

Residence Belambra City Villemanzy
21 montée St Sébastien, Lyon, Rhone

Reviews

8.2

Very good

Rating 10 - Excellent. 112 out of 347 reviews" "
Rating 8 - Good. 159 out of 347 reviews" "
Rating 6 - Okay. 52 out of 347 reviews" "
Rating 4 - Poor. 21 out of 347 reviews" "
Rating 2 - Terrible. 3 out of 347 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Very clean, friendly and efficient. Visitors should be aware that access by foot is likely to involve managing steep hills
Stayed 3 nights in Mar 2024

10/10 Excellent

Mohammad, Ghazvin

Liked: Cleanliness, amenities, property conditions & facilities
It was a very clean and comfortable place. I stayed for two nights and well enjoyed my residence.
Stayed 2 nights in Jan 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities

2/10 Terrible

Eric

Business traveller
Disliked: Room comfort
Reduce your expectations
Sofa bed was a camp bed. Worst bed in my life. Wireless was not working in half the room. I had problem with my safe and I had to call 4 times to get it unlock. Finally the phone was not working.
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
nice hotel
Nice hotel, well located, great service
Stayed 7 nights in Nov 2023

8/10 Good

Jack

Liked: Cleanliness, room comfort
Everything was fine until the Sunday night techno-music concert. We were not informed and had to get up at 4:00 am to catch a plane. Not a good night’s sleep. Everything else was good, including breakfast. Mercí encore.
Stayed 4 nights in Sep 2023
Response from Aude on 4 Oct 2023
We are delighted that your stay was pleasant and we apologize for the inconvenience experienced by the concert on Sunday evening, which unfortunately was beyond our control and authorized by the town hall.We hope to welcome you again to our residence during your next stay in Lyon.

10/10 Excellent

wolfgang, Minneapolis

Liked: Cleanliness, amenities, property conditions & facilities
This worked well
Stayed 2 nights in Sep 2023
Response from Aude on 4 Oct 2023
ThanksWe hope to welcome you again to our residence during your next day in Lyon.

6/10 Okay

Fazilat

Business traveller
Good
Stayed 8 nights in Jul 2023

8/10 Good

Xia

Liked: Cleanliness, room comfort
A good location with free onsite parking
We booked this place because it has onsite parking which is hard to find in Lyon area. If you do not drive to the hotel, it might be challenging to walk to it with the luggage. The hotel meets our need.
Stayed 1 night in Apr 2023

10/10 Excellent

Eugene

Liked: Cleanliness, room comfort
Great place to stay
Lovely place to stay.
Stayed 1 night in Feb 2023

10/10 Excellent

Simon

Stayed 1 night in Jan 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 6 nights in Nov 2022

10/10 Excellent

Shaun

Stayed 1 night in Aug 2022

8/10 Good

John

Liked: Cleanliness
Great but needs aircon
Great location, super helpful staff it just needs aircon
Stayed 1 night in Aug 2022

8/10 Good

meghan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No AC, so it was warm-they did provide a fan. Outside of the main attractions, so without a car it was about a 10-15 walk to get anywhere of interest. Super helpful personnel.
Stayed 1 night in Jul 2022

8/10 Good

Christina

Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good Value
It was good, but it would have been good to know beforehand that they are located up a very steep hill, so taking public transport and walking while pulling baggage is much more challenging. Also, there was a small leak in the incoming water pipe in the kitchen sink, which I let them know about.
Stayed 4 nights in Sep 2021

10/10 Excellent

Martin, Londres

Liked: Amenities, property conditions & facilities
Lovely little apartment/hotel located on hill overlooking city. Very close to old town. Would definitely come again.
Stayed 3 nights in Aug 2020

10/10 Excellent

Rolf

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little room, very clean and convenient. Only problem: the balcony window should be replaced.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ancient building restored to a good condition, good ambiance,staff friendly. One to note if arriving by metro (croix pacquet) lots of steps and a very steep climb to hotel.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Nothing particular but the location. There is no soap, design of the shower/wc not confortable, dishes not very clean. It could be much better for this price.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyon
Very nice hotel with friendly staff.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little odd. Seemed more like a dormitory. We were there 2 nights but we were not able to get clean towels for the second night. A little disappointing. But the room was large and clean and it was a good location. Overall I would recommend it.
Stayed 2 nights in Sep 2019

10/10 Excellent

Jean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old town Lyon accommodation.
This is a wonderful old historic building run now as a Residence. Really well equipped kitchens and very adequate rooms. Good big double bed. On a hilly site with a great view. On the right side of the river for shopping and eating. Would definitely stay here again. Staff all very friendly and helpful.
The River in Lyon.
The Bascilica on the hill over Lyon
Door to  apartments in the old town Lyon
A side street Lyon
Stayed 3 nights in Sep 2019

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked it
Good value. Clean, quiet. Great staff
Stayed 4 nights in Sep 2019

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, staff, and the building are great. The place is a historical building in the middle of the city.
Stayed 1 night in Sep 2019

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot but good
The front desk people were amazing! The only drawback was that the room did not have AC and it was very hot during my stay. Otherwise, it was great.
Stayed 9 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

6/10 Okay

Bryce

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 6 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The reception staff were helpful at check-in and the parking great. However, the room was terrible. Third floor, hot even in spring, with tiny window and no aircon, no power sockets near the bed, nor bedside tables! Bottom sheet was stained, quilt cover on inside out. Double bed was tiny. No housekeeping after our first night (no replacement shower gel or toilet paper — we almost ran out on our second morning). Toilet paper really cheap. So many little things that could have been so easily fixed for a more comfortable stay (like shelving in the wardrobe).
Stayed 2 nights in Jun 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the hilly northern region of Lyon we enjoyed our week at this property. Nice kitchen and apartments were a decent size even having a dishwasher. We had a lovely view over the river and the buildings as we could see across from the bridge. You are not far from a tram stop although the closest one is steeply down from the hotel so you may want to go up and walk further down with luggage. . You can easily walk into the neighborhood for groceries, shopping, and restaurants. This hotel is on a hill about halfway up from the flatter town by the river and the Croix Rousse district which was a nice neighborhood with a Sunday outdoor market, butcher shops, cheese shops, bakeries, etc. The only downside for me were the pillows they were too big I could not sleep on them. They were very firm and plump. This has never really been an issue for me and I am not very particular so I thought I would note it. I eventually put my coat in a pillowcase to sleep.
Stayed 6 nights in Feb 2019
Response from Pascal - Reception on 3 Apr 2019
Good morning, Thank you for your feedback0. We are happy to read tha you spent a very pleasant stay with us. So we hope we will welcome you soon again in our Residence. Kind regards

10/10 Excellent

Alex.GD, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Hotel located at perfect spot on top of the hill. You can see the whole city, river and old town from your room or the hotel yard. Lots of good restaurants around.
Stayed 1 night in Oct 2018
Response from Pascal - Reception on 3 Apr 2019
Good morning, Thak you for your feedback. Great to read you spent a very ^leasant stay. Look forward to welcoming you pretty soon Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Pascal - La réception on 7 Mar 2019
Bonjour, Nous vous remercions pour votre retour très positif et vous attendons avec plaisir à nouveau à la Résidence Belambra City Villemanzy. Excellente journée

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Pascal - La réception on 2 Mar 2019
Bonjour Madame, Nous vous remercions pour votre retour et sommes ravis que vous ayez passé un bon séjour dans notre résidence VILLEMANZY. Au plaisir de vous accueillir à nouveau. Excellente journée

8/10 Good

Stephen, Reno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large, comfortable rooms with a smalll kitchenette and a huge bathtub. The staff were very friendly and helpful. Our only complaints are that it is very hard to reach by car as one must wind through a maze of tiny roads and it is high on the side of a steep hill and our old legs found it difficult to get to and from the rest of the town.
Stayed 2 nights in Nov 2018
Response from Pascal on 26 Dec 2018
Good afternoon, Thank you for your feedback. We are happy to know that you spent a pleasant stay with us. We understand that you had some problems with narrow streets and relief, but we are located in the very heart of the city and can't do anything about this. Hope to see you again anyway. Kind regards

6/10 Okay

Verified traveller

Disliked: Room comfort
Over priced for comfort level.
‘Upgraded’ to a Mezzanine Studio Unit but it’s not for those over 5’8”/175cm. Bathroom and bedroom ceilings are low. Very basic comfort level. Pillows were flat.
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Horrible service and incompetent staff. The staff don’t seem to realize that they are in the service industry. If you have to deal with Fabrice at the front desk, good luck. We tried to use the laundry service reserved for clients, but had to wait over 4 hours as the hotel apparently uses those machines to wash their mops and rags. The room was great, but the people running the hotel were absolutely useless.
Stayed 2 nights in Aug 2018

10/10 Excellent

Adam

Very impressed
Excellent check in, really fast and helpful. The building used to be an old military hospital, so the rooms are massive and well equipped. Lyon is on your doorstep. The views from the 3rd floor were excellent and the windows big to enjoy them. You are on a hill so if you have a problem getting u steep hill then that could be a problem. The parking is limited to about 15 cars, but very private, you need to drive in front of the hotel and park around the side. Looked pretty classy!
Stayed 1 night in Aug 2018
Response from Pascal on 28 Aug 2018
Good morning, Thank you very much for your feedback. Look forward to seeing you pretty soon. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great! Size of the room was great for a family. The only big issue I see it has no AC and in summer it could get REALLY hot so at night it gets a little uncomfortable other than that was great
Stayed 2 nights in Jul 2018
Response from Pascal on 1 Aug 2018
Good afternoon, Thank you for your feedback. Your advise is important for us to improve a better service. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Pascal on 27 Jul 2018
Bonjour, Nous vous remercions votre réservation dans notre établissement et votre évaluation. Au plaisir de vous accueillir à nouveau. Excellente journée Cordialement

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Great appartment. Very clean. In between Croix Paquet and Croix -Rossu metro stops on line C. From Croix Paquet it’s 5 minute walk up steep hill, but from Rosseu, it’s 15 minute , confusing , downhill. Great location. Up on the hill with great views in the area. Great resturant next door. Nice staff, very helpful. Little table, desk, Great Wall feature with a bunch of storable cubbies, bathtub too!
Stayed 2 nights in May 2018
Response from Pascal on 25 Jul 2018
Good morning, Thank you for your reservation and your feedback. We are happy to understand that you spent a good stay. We hope to see you soon, the next time you come to Lyon. Best regards

8/10 Good

RAMIAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Residence Belambra City Villemanzy
Good location and parking was a great help. Walking distance to the old town

8/10 Good

VIcente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon prix et stationnement gratuit
Propre, personnel aimable et proche de tout. Le parking gratuit très intéressant.
Response from Pascal on 9 May 2018
Bonjour, Nous vous remercions pour votre retour et vos appréciations positives. Excellente journée

4/10 Poor

Justin

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beware of painful pillows!
Check-in was good and the location was lovely (nice views) though it takes work to carry luggage up the steep hill from the parkades nearby. Still, great location. Our biggest problem was the comfort. The bed was very uncomfortable with the worst pillows we had in France. Neither of us slept very well at all, which really compromised our next day of travel. To be honest, this was the only real problem, but it was a significant one. If the comfort of the bed / pillow was resolved, I'd be very satisfied with this accommodation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to find but view was worth it.
We found the hotel entrance lacked signage from the main road and circled twice then called for advice to find the hotel. However, we found a nice clean room, kitchen was good, staff was friendly and the view was fantastic.
Response from Pascal on 9 May 2018
Good morning, We thank you for your feedback. Kind regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the city of Lyon and this is the perfect hotel for me. Amazing views, helpful staff. Hotel is very clean and very comfortable. Very relaxed atmosphere but staff are all very professional. Couldn't reccomend it more. Very close to everything, you do have to walk a steep hill to get there but definitely worth it.
Stayed 1 night in Mar 2018
Response from Pascal on 9 May 2018
Good morning, Thank you for your feedback and comments. Kind regards

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Good location, nice clean place.
Stayed 1 night in Jan 2018