Exterior

Reviews of South Lawn Hotel

3 out of 5
South Lawn Hotel
Lymington Road, Milford-on-Sea, Lymington, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 134 out of 221 reviews" "
Rating 8 - Good. 74 out of 221 reviews" "
Rating 6 - Okay. 13 out of 221 reviews" "
Rating 4 - Poor. 0 out of 221 reviews" "
Rating 2 - Terrible. 0 out of 221 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, excellent staff, very clean. A little far from amenities. Insufficient toiletries
Stayed 3 nights in Mar 2024
Response from Nikki on 27 Mar 2024
Thank you for your email.The hotel is just a mile from the seafront with the village in the middle. Sorry you didn't have enough toiletries, next time please ask at reception or call from our room we are always happy to supply extras.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sally

Travelled with partner
Liked: Amenities
Very polite and helpful staff. Even though the hotel was very busy it was quiet. Nice breakfast, good selection. Would stay there again.
Stayed 1 night in Nov 2023
Response from Nikki on 6 Nov 2023
Thank you for your review, we hope to welcome you back again.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, as a lone traveler made to feel welcome, all the staff are great, needed a extra day no problem, just a nice place to stay in. No negatives.
Stayed 2 nights in Oct 2023
Response from Nikki on 1 Nov 2023
Thank you for your review. We are pleased you enjoyed your stay and we hope to welcome you back again.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Nikki on 1 Nov 2023
Thank you

10/10 Excellent

Chris

Stayed 2 nights in Sep 2023
Response from Nikki on 30 Sept 2023
Thank you

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing weekend break
Wonderful relaxing stay as always. The staff, accommodation and food were superb and couldnt fault the service. We will definately be returning as our little dog loves it here too.
Stayed 2 nights in Sep 2023
Response from Nikki on 30 Sept 2023
Thank you for your review, we are pleased you had a relaxing weekend, we hope to see you again soon.

10/10 Excellent

Peter

Stayed 1 night in Sep 2023
Response from Nikki on 1 Nov 2023
Thank you

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and facilities but did fell t was rather overpriced
Stayed 3 nights in Sep 2023
Response from Nikki on 16 Sept 2023
Thank you for your review. Sorry you felt it over priced but for 130 a night for the area at this time of year is about right.

10/10 Excellent

John

Stayed 2 nights in Sep 2023
Response from Nikki on 15 Sept 2023
Thank you

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Nikki on 12 Sept 2023
Thank you

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Beautiful stay
Stayed 2 nights in Sep 2023
Response from Nikki on 11 Sept 2023
Thank you

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Nikki on 7 Sept 2023
Thank you

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very relaxing; pleasant staff, beautiful room with many facilities, fridge and bottled water a real treat, we had an evening meal in the restaurant a Sunday roast and it was really excellent. The lounge there has wonderful comfortable chairs and is a real pleasure to sit in. This is a dog friendly hotel which we would not usually book into, but we want to say, the facilities for dogs are above excellent, with a paddock for them and separate part in the restaurant, so was no bother at all to pet less clients like us, no pet hairs at all , superb. We took time deciding whether to put a negative but in the interests of a true review felt we had to, but to make clear, The only reason that we took a star off facilities was the heat in the room, which meant our first 2 nights we hardly slept at all, whilst respecting the reasons for the owners decision not to put air con in the new rooms, and also realise that we had very hot weather during our stay, it was very uncomfortable to say the least, had the hotel itself not been as good as it was, we would have left after the first night. But that apart, it is a great hotel and one that we will definitely return to and recomend to our friends, (but just not in the summer.)
Stayed 3 nights in Sep 2023
Response from Nikki on 7 Sept 2023
Thank you for your review we are pleased you enjoyed your stay even though it was too hot.

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
We had a lovely stay at the South Lawn Hotel. The friendly staff, food and service made for a very happy weekend. We dined at the hotel both nights and the food was superb. Our dog was made to feel welcome and loved the hotel as well. We will definitely be coming back.
Stayed 2 nights in Sep 2023
Response from Nikki on 5 Sept 2023
Thank you for your lovely review, we are pleased you enjoyed your weekend with us and we hope you welcome you back again soon.

8/10 Good

Alexia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and safe. The staff were very accommodating.
Stayed 2 nights in Aug 2023
Response from Nikki on 3 Sept 2023
Thank you

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy to see dogs
Very welcoming and friendly. Great for a dog holiday.
Stayed 2 nights in Aug 2023
Response from Nikki on 3 Sept 2023
Thank you

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend
Was pleasantly surprised to be given an upgrade on arrival. Loved the hotel Will definitely visit again
Stayed 2 nights in Aug 2023
Response from Nikki on 21 Aug 2023
Thank you for your review, we are pleased you had a Great Weekend.Whenever we have the availability to do so we will always upgrade where possible.Hope to see you again.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Nikki on 20 Aug 2023
Thank you

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe peaceful stay in likeable surroundings
Stayed 3 nights in Aug 2023
Response from Nikki on 3 Sept 2023
Thank you

10/10 Excellent

DEBORAH

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was in a lovely setting and peaceful they didn't mind the dogs coming and they had doggy treat bags the staff were were so helpful food was great felt very welcoming
Stayed 1 night in Aug 2023
Response from Nikki on 18 Aug 2023
Thank you for your lovely review. We hope to see you again.

10/10 Excellent

michael

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with a dog and found this the most dog friendly hotel that I have ever been to. Animals and people treated very well and room very clean and comfortable. Even have a dedicated and safe external paddock to exercise your dog. Would definitely return.
Stayed 1 night in Aug 2023
Response from Nikki on 15 Aug 2023
Thank you for your lovely review, we look forward to welcoming you back again soon.

10/10 Excellent

Gwen

Stayed 1 night in Aug 2023
Response from Nikki on 16 Aug 2023
Thank you

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfectly placed central point for easy access to Milton on Sea, Lymington and the surrounding areas. I was upgraded to a King sized room upon check in. The room was very spacious, clean and tidy. The room was warm, but a fan was provided, which was a nice touch. The view out onto the surrounding campsite and countryside was very nice. The bed was very comfortable. There was ample parking. The reception staff were very helpful. I will be looking at this property again for future stays. Excellent.
Stayed 2 nights in Aug 2023
Response from Nikki on 15 Aug 2023
Thank you for your review, we hope to see you again.

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Spacious and clean room. Professional service throughout. Beautiful sceneries and amazing restaurant. Will be coming back again.
Stayed 2 nights in Aug 2023
Response from Nikki on 13 Aug 2023
Thank you for your review.We hope to see you again, please look out for your post checkout email with a returning guest rate code when booking direct.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, very clean, quiet, ample parking, staff very efficient.
Stayed 2 nights in Aug 2023
Response from Nikki on 11 Aug 2023
Thank you

8/10 Good

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities
lovely stay
Stayed 1 night in Aug 2023
Response from Nikki on 11 Aug 2023
Thank you

10/10 Excellent

Miss Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute Gem.
Room was spacious, very clean and very new. Only downfall with the rooms were lack of natural light as window was very small, and with a new build, was very surprised that it did not have air conditioning, although a very small fan is provided. Another plus was the room had a small fridge, and a good selection of teas and coffee. The dining areas were very large, and well laid out. The only thing that was a little off putting was that it was extremely quiet, with the music so low that you felt you had to whisper your conversation as everyone would of heard what you were saying! The service was exceptional from the staff, was very well organised and efficient. The food was incredible, breakfast and dinner, and was very well priced. Overall our stay was a good 9 out of 10, would def recommend this lovely hotel. It would be a 10 out of 10 if air conditioning was to be installed.
Stayed 4 nights in Jul 2023
Response from Tim on 25 Jul 2023
Thanks for your review, we are delighted you enjoyed your stay with us. It's no over site that we chose not to have A/C in our new rooms. We are a 3 star hotel with excellent service standards but very competitive pricing and we are very happy serving this popular market. I only know of one hotels in The New Forest with A/C and they charge 700 per night. I appreciate that these days modern airport hotels and city centre hotels have A/C as standard but that is because they are not permitted to have windows that open. Air conditioning is not a standard you should expect in provincial hotels in the UK unless you are paying for it. My advice if A/C is important to you is to check before you book and this will save the hotel not meeting with your expectations.I hope my response is helpful and that we have the pleasure of welcoming you back.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely friendly welcome with all staff members smiling and relaxed when dealing with guests. Dinner was very good and the room was very comfortable.
Stayed 1 night in Jul 2023
Response from Nikki on 3 Jul 2023
Thank you, we hope to see you again.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Nikki on 26 Jun 2023
Thank you

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kevin & Syd’s pre fishing stopover
Good size, clean, comfortable, well appointed rooms with plenty of free on site parking. Check in was fast and efficient. Sandra was first rate, friendly and welcoming. The common areas were clean and comfortable, the bar welcoming and the outdoor seating area large enough to not get crowded.
Stayed 1 night in Jun 2023
Response from Nikki on 23 Jun 2023
Thank you for your lovely review. Sandra is made up.We are pleased you enjoyed your stay and we hope to see you again.

8/10 Good

Paul

Travelled with partner
Liked: Staff & service, property conditions & facilities
Rooms could do with smartening up. Shower was very tired looking. Good staff ad customer service
Stayed 1 night in Jun 2023
Response from Nikki on 23 Jun 2023
Thank you for your review and comments. Sorry you didn't like your room, next time let us know and we can allocate you a new room in the new wing, a King or Twin room.

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel. Will return.
Loved this hotel. So friendly. Attentive staff. Exceptionally dog friendly. Fabulous large modern room, well equipped. Ate dinner in hotel both evenings and food was lovely with great portions. Did not have breakfast. Lovely peaceful outdoor areas to sit and relax. Fenced dog paddock was great for exercising the dogs and socialising with other dog owners. The only area for improvement is to have some wire to cover the gap at the bottom of the paddock gate, as our little dog escaped underneath.
Stayed 2 nights in Jun 2023
Response from Nikki on 16 Jun 2023
Thanks Faye for your review.We are pleased you all enjoyed your stay and I've noted for maintenance the paddock gate.Hope to see you again soon.

8/10 Good

GI

Liked: Cleanliness, staff & service, room comfort
Would recommend when visiting the New Forest
Great location. Friendly staff. Good price. Food very good.
Stayed 3 nights in Apr 2023
Response from Nikki on 12 Jun 2023
Thank you, we hope to see you again

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was first class room ,food ,staff we will definitely stay again . Many thanks for everything
Stayed 2 nights in Jun 2023
Response from Nikki on 6 Jun 2023
Thank you Chris, we hope to see you again

8/10 Good

Ashleigh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location to Milford and Lymington.
Stayed 1 night in Jun 2023
Response from nikki on 5 Jun 2023
Thank you

10/10 Excellent

Nick

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We all loved the fact that it was very dog friendly. We got a lovely welcome for the dog. The paddock dog exercise area was fantastic, allowing our dog to stretch his legs.
Stayed 2 nights in May 2023
Response from Nikki on 30 May 2023
Thank you for your lovely review and 5/5 score.We hope to be able to welcome you back again in the future.

8/10 Good

JOHN PHILIP

Stayed 2 nights in May 2023
Response from Nikki on 28 May 2023
Thank you

10/10 Excellent

Jacki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was actually much nicer than it looks in photos. Rooms are large and comfortable.
Stayed 2 nights in May 2023
Response from Nikki on 23 May 2023
Thank you for your review and 5/5, we hope to see you again.

10/10 Excellent

PETER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel for dogs ever
Second time to south lawns. We have dogs and this is the best hotel ever for them and us.
Stayed 1 night in May 2023
Response from Nikki on 11 May 2023
Thank you for your score and lovely review.We hope to see you all again soon.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Nikki on 3 May 2023
Thank you, we hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A GREAT DOG FRIENDLY HOTEL
Stayed 2 nights in Apr 2023
Response from Nikki on 3 May 2023
Thank you for the 10 out 10, we are pleased you enjoyed your stay, we hope to see you again.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed by Remi and his humans!
Lovely place to stay for the weekend, with our dog, Remi Very dog friendly; best I have stayed at with our dog which included a designated dog exercise paddock which was great and he was welcome in the lounge area, bar and restaurant. Room was spacious and comfortable. Food in the restaurant was delicious and being a coeliac, I was able to select from the menu and waiter checked if my choice was GF.
Stayed 1 night in Apr 2023
Response from Nikki on 3 May 2023
Thank you for your review and 10 out of 10.We hope welcome you and Remi back again.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute property. Lovely scenic location. Everyone there seemed to have their dogs with them (wish we'd taken ours) but i dodnt hear any ofnthem at all. Dinner in restaurant was delicious apart from not getting any olives with my mezze. Staff were very friendly
Stayed 2 nights in Apr 2023
Response from Nikki on 3 May 2023
Thank you for your score and review.We hope to welcome you back again, maybe this time with the dog as well.

8/10 Good

Reg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Nikki on 3 May 2023
Thank you

10/10 Excellent

Mark

Stayed 2 nights in Apr 2023
Response from Nikki on 10 Apr 2023
Thank youWe hope to see you again

10/10 Excellent

Linda

Stayed 1 night in Apr 2023
Response from Nikki on 6 Apr 2023
Thank you for the 10/10We hope to see you again.

10/10 Excellent

Siobhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spacious room. Great restaurant with amazing food. Staff were amazing. Nothing was any trouble.
Stayed 1 night in Apr 2023
Response from Nikki on 3 Apr 2023
Thank you for your review.We hope to see you again.

10/10 Excellent

Jan, Milton Keynes

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the South Lawn as a base for visiting a friend in nearby Bournemouth, as it was dog-friendly. It’s a lovely building in a beautiful location, and was so welcoming to dogs. Not just dog-friendly, but actually made them feel truly welcomed, as there was a doggy pack given to us on arrival, and a dog-friendly area in the restaurant where you could have breakfast and dinner with your four-legged companion. Bella, our Jack Russell, was even offered a sausage for breakfast! The room was very well appointed, and the bathroom was immaculate. Highly recommended for dog owners!
Stayed 1 night in Mar 2023
Response from Nikki on 27 Mar 2023
Thank you for your review, we are pleased you and Bella enjoyed your stay.We hope to see you again.

10/10 Excellent

MISS

Stayed 2 nights in Mar 2023
Response from Nikki on 19 Mar 2023
Thank you for your scores.