Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Days Inn by Wyndham Michaelwood M5

2.5 out of 5
Days Inn by Wyndham Michaelwood M5
Michaelwood Service Area, M5 J13/14 Northbound, Berkeley, England

Reviews

8.2

Very good

Rating 10 - Excellent. 249 out of 586 reviews" "
Rating 8 - Good. 223 out of 586 reviews" "
Rating 6 - Okay. 61 out of 586 reviews" "
Rating 4 - Poor. 25 out of 586 reviews" "
Rating 2 - Terrible. 28 out of 586 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Helen

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
This property is long overdue maintenance and re-decoration. The staff are clearly doing their best but there location lets them down.A fellow traveller had booked breakfast and ZI was appalled that an elderly gentleman was expected to take a 15 minute walk in the rain, dealing with either stairs or very long ramps to get his meal. It does not state that breakfast is not on site and this is very poor. If a cooked breakfast can’t be offered on the correct side of the motorway the don’t advertise it. Misleading.
Stayed 1 night in Mar 2024

6/10 Okay

Claire

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The water for bath was luke warm. Having been on 12 hour shifts would’ve been nice to have a “hot” bath
Stayed 4 nights in Mar 2024

4/10 Poor

Andrew

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was unclean dated poor decor bed was uncomfortable and noisy
Stayed 2 nights in Jan 2024

6/10 Okay

Malcolm, Nottingham

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No faults! Would stay again. Great price and reasonable location.
Stayed 1 night in Jan 2024

6/10 Okay

William

Travelled with partner
Good price and handy for motorway very dated.
Stayed 2 nights in Dec 2023

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Water to bath not hot enough. Soap dispenser for bath out of reach. Insufficienjt bed clothes - not warm enough. Telly turned off at 9:00pm
Stayed 1 night in Dec 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Jason, Kingston upon Thames

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient when traveling from Bristol to Gloucester. Clean rooms and good value.
Stayed 1 night in Dec 2023

2/10 Terrible

Marilyn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hand towel had a big rip in it. Bathroom spotlights, one not working other hanging out of ceiling. Bath plug chain broken. Mould around bath. Shower curtain torn and repaired with another type of hook. Sanitary bag holder silvering worn off. Door safety chain broken off. Over bed light shade had holes in it. Large worn patch in middle of seat of futon. Quilt had large hole in it. General appearance of being run down. We were only staying one night otherwise would have complained at the time. Would not recommend staying here.
Stayed 1 night in Nov 2023

10/10 Excellent

Moises

Stayed 1 night in Nov 2023

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service
Clean room. Friendly staff. Dining options limited - only burger King, KFC and Starbucks at services
Stayed 1 night in Nov 2023
Response from Cristina on 30 Nov 2023
Hi Laura, happy that you enjoy your stay with us.We hope to see you very soon.Kind regards,

6/10 Okay

James

Travelled with partner
Liked: Cleanliness
The bath was very small and the room we booked was a 3 person room, we were given 1 towel between 2 people. Apart from that nice room and hotel
Stayed 1 night in Nov 2023

8/10 Good

Malcolm, Nottingham

Liked: Staff & service
Convenient night stopover on a longer journey
Stayed 1 night in Nov 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed unconfortable
Room was worn out and needs updating. Friendly staff
Stayed 1 night in Oct 2023

2/10 Terrible

Deborah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Frank

Stayed 1 night in Oct 2023

10/10 Excellent

hammad

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was lovely and clean the hotel itself was immaculate and smelt lovely and fresh. Staff very helpfull
Stayed 1 night in Oct 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a couple of times as it is so convenient when we are travelling to Plymouth.
Stayed 1 night in Oct 2023

10/10 Excellent

Olayinka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Oct 2023

6/10 Okay

Giacinto

Liked: Cleanliness, staff & service
Adequate for overnight stay. Pet friendly (extra charge) but limited excercise space. Coffee/tea in room and toaster and microwave in reception. But food has to be purchased from stores in service area. Limited choice - no pizzas and some closed early. Waitrose is small.
Stayed 1 night in Sep 2023

10/10 Excellent

gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect pit stop
Stayed 1 night in Sep 2023

8/10 Good

Mark

Stayed 1 night in Sep 2023

8/10 Good

Natalie

Stayed 1 night in Sep 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having to cross the motorway footbridge in the rain to get breakfast is a major disadvantage. Everything else is fine.
Stayed 1 night in Sep 2023

6/10 Okay

Rachael

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very basic and things looking very old. Security potential issue as anyone can walk into the place/access the corridors
Stayed 1 night in Sep 2023

4/10 Poor

peter

Disliked: Cleanliness, property conditions & facilities
Ideal position , lots of room for 3, tv ,coffee , tea , quiet , friendly reception , helpful , good parking, fan available. Room and bathroom was dated, poorly maintained ,some lights didn't work ,not cleaned properly , mould in the bathroom , black bits in the kettle , radiator rusted ,King size mattress on standard bed , pillows dusty .Needs updating and rethinking and cleaning thoroughly .Reluctant to ever stay with Days Inn because of the poor hygiene/ cleanliness which really let the place down and the staff down
Stayed 1 night in Sep 2023

10/10 Excellent

Birgitte

Stayed 1 night in Sep 2023

6/10 Okay

Dave

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, clean, friendly and helpful staff
Stayed 2 nights in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Comfy kip but rooms a bit tired.
Very comfortable beds. Road noise at night minimal, considering relative nearness of motorway. Rooms adequate but had a tired 'feel' about them. Access off to local roads available (and essential!). Footbridge to 'The Good Breakfast' on the N-bound side well worth the visit.
Stayed 1 night in Aug 2023

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness appalling
The room was absoloutly filthy ! Dust and dead insects everywhere
Stayed 1 night in Aug 2023

10/10 Excellent

Ann

Stayed 1 night in Aug 2023

8/10 Good

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was expected clean and had everything we needed. The only criticism was the bathroom and shower curtain. It just needs an upgrade and a bit of tlc. The staff here were lovely. Very friendly and informative
Stayed 1 night in Aug 2023

2/10 Terrible

Ozgur

Stayed 1 night in Aug 2023

10/10 Excellent

Derek

Stayed 1 night in Aug 2023

4/10 Poor

Karan

Travelled with family
Dirty bath, mould on walls and the bedding wasn’t changed.
Stayed 1 night in Jul 2023

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointed
Dirty and disappointing. Not worth the money - need investment. Even the front door of the hotel was taped up.
Stayed 1 night in Jul 2023

10/10 Excellent

Lucy

Stayed 1 night in Jul 2023

6/10 Okay

Sally

Travelled with family
Liked: Cleanliness
It was ok
Stayed 1 night in Jul 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

10/10 Excellent

John

Stayed 1 night in Jul 2023

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised how quiet the place was. There was zero motorway noise and the views at the back, face lovey countryside. The hotel staff were friendly and helpful. There was nothing not to like, for my stay.
Stayed 1 night in Jul 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place for an overnight stay.
Very comfortable ground floor room. Had excellent nights sleep and breakfast box was very good. Only one fault which I told the receptionist about, was a lot of hair stuck around the plug in the wash basin- someone had obviously washed their hair in the basin not in the shower.
Stayed 1 night in Jun 2023

10/10 Excellent

Julian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient dog friendly accommodation. Comfortable room with a good shower and spacious room
Stayed 8 nights in Jun 2023

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stephen
Clean stay on a motorway services . Ideal for stopover until continuing further south.
Stayed 1 night in Jun 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay and everything as required for a quick turnaround.
Stayed 1 night in Jun 2023