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Reviews of Parc Belair

4 out of 5
Parc Belair
111, Avenue du Dix Septembre, Luxembourg City

Reviews

8.4

Very good

Rating 10 - Excellent. 93 out of 250 reviews" "
Rating 8 - Good. 118 out of 250 reviews" "
Rating 6 - Okay. 23 out of 250 reviews" "
Rating 4 - Poor. 14 out of 250 reviews" "
Rating 2 - Terrible. 2 out of 250 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sergiu, london

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay in a charming hotel, in front of a parc. The hotel’s well located for the center of the city and for groceries, restaurants etc.. I will come back !
Stayed 2 nights in Jan 2024
Response from Goeres Customer Team on 23 Jan 2024
Hello Sergiu, Thank you for your rating. We are glad you enjoyed your stay with us and we are looking to welcoming you again in one of our hotels very soon. Best regards

6/10 Okay

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was overall nice however we paid for a park view and were given a room on the ground floor with very little view/no balcony. We essentially viewed the roof. We tried to complain but were told no other rooms were available. We also had to wait in a 25 minute line to check in (we were exhausted from a long flight so that didn’t help). It wasn’t the single staff member who was workings fault, however you’d think they would have more than one staff member checking guests in when a long line forms.
Stayed 1 night in Sep 2023

10/10 Excellent

ALEX

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Lovely hotel, great location, clean, free public transport outside door and friendly staff.
Stayed 4 nights in Sep 2023

8/10 Good

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quirky hotel about a mile walk from the centre (although with free public transport, even this is no bother!) Staff charming and super helpful. Quiet, smart and clean rooms. Air conditioning would have made it 10/10!
Stayed 2 nights in Jun 2023
Response from Goeres Customer Team on 6 Jul 2023
Hello, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
C’était excellent, grand merci!
Stayed 2 nights in Jun 2023
Response from Artur on 20 Jul 2023
Bonjour Nicholas,Merci pour votre charmant commentaire. Nous sommes ravis que votre séjour dans notre hôtel se soit bien déroulé et nous espérons vous revoir vite. CordialementGoeres Customer Team

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Andrea

Stayed 2 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
Excellent help from the customer service team, especially at check in and checkout. Pillows weren’t very comfy but there was a service to change them for a fee - would have preferred to be supplied with comfy pillows to begin with. View was fantastic and amenities were all there. Breakfast was nice and in a lovely setting.
Stayed 1 night in Nov 2022
Response from Goeres Customer Team on 14 Dec 2022
Hello, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lamby on holiday
Excellent Hotel Only issue was the shower was leaking at its entrance from the wall ,
Stayed 1 night in Nov 2022
Response from Goeres Customer Team on 14 Dec 2022
Hello, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards

4/10 Poor

Zinat

Liked: Staff & service
Disliked: Cleanliness, amenities
Nothing much. Although i had pre paid for 6 nights, I only stayed there 1 night . They did not agree to provide any refund, even a small token amiunt.
Stayed 6 nights in Nov 2022

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a quiet area but within walking distance of the main attractions.
Stayed 2 nights in Sep 2022
Response from Goeres Customer Team on 5 Oct 2022
Hello, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards

8/10 Good

Michael

Stayed 3 nights in Aug 2022

4/10 Poor

Robert, Jacksonville

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was stuffy and warm the entire night. Very uncomfortable. The lady at the reception desk was fantastic, helpful, and kind.
Stayed 1 night in Jul 2022

4/10 Poor

Kelly

Travelled with family
Liked: Cleanliness
Disliked: Amenities
If you don’t want to be on the first floor hearing traffic noise, book a park view. Travelocity customers get the worst rooms. It was hot, but we couldn’t open the windows because of traffic noise. There isn’t any AC so they told us we were welcome to buy a fan. We even asked to change rooms and pay the difference, they didn’t allow that.
Stayed 5 nights in May 2022
Response from Goeres Customer Team on 22 Jun 2022
Hello, Thank you for your comment. We are sorry for the inconvenience during your stay. Know that you can ask a fan at the reception for free, you do not need to buy it. Best regards

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great staff who seems to be happy to assist. Hotel is in great condition except that we could hear the elevator noise at all hours (except in the night. We requested a different room and they gladly gave me a quieter room on our second night of our four-night stay. The new room certainly was quieter but we could still hear the noise coming from the elevator though it was less. Breakfast was ok not great.
Stayed 4 nights in Apr 2022
Response from Goeres Customer Team on 1 Jun 2022
Hello, Thank you for your comment. We are always happy to receive guest feedback. Best regards

8/10 Good

Pontus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located conveniently to the bus and a beautiful Park children would enjoy.
Stayed 6 nights in Sep 2021

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall excellent stay
Great location, decent price. Great staff
Stayed 1 night in Jul 2021

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parc Belair - Amazing
Just Amasing the food was exceptional.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was decent for such a hotel and location, the park view was breathtaking when the sunrises, the restaurant at the hotel was delightful and delicious in an incredible way. the staff were more than friendly and welcomes you as if you knew them for decades " in a good way of course "
Stayed 1 night in Dec 2019
Response from Goeres Customer Team on 31 Dec 2019
Hello, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards Goeres Customer Team

8/10 Good

TYRONE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience
Service was good but not great. The hotel was very clean however.
Stayed 2 nights in Nov 2019
Response from Goeres Customer Team on 31 Dec 2019
Dear Tyrone, Thank you for your rating and your comment. Each comment helps us to improve our services. Best regards Goeres Customer Team

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Clean & Comfortable
The hotel is very stylish, and the room I had very comfortable. The staff were all very friendly, helpful and efficient. The only thing marginally negative is I had a room over looking the front of the hotel which was fairly noisy. Apart from that was a very nice stay and I would definitely use the hotel again, Its location was also pretty good, a 15 minute walk into the city center
Stayed 2 nights in Oct 2019
Response from Goeres Customer Team on 16 Oct 2019
Hello Brian, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards Goeres Customer Team

4/10 Poor

Kevin, Denver

Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel room was spacious and clean. Bed was comfortable. The hotel is dated maybe 25 years. The staff acted indifferent. The fitness center is really non existent They charge 15 Euros to use the dry sauna. The elevators are very noisy even though I was down the hall. I borrowed adapter that came from a drawer of adapters left by previous guests. It didn’t work for me so I returned it but I found a charge for an adapter on my account. They did delete when I asked them
Stayed 2 nights in Oct 2019
Response from Goeres Customer Team on 16 Oct 2019
Dear Kevin, Thank you for your comment. We are glad we could welcome you in our hotel. We are sorry for eventual inconvenience during your stay. Your comment will be checked by the concerned departments to improve the situation. Best regards Goeres Customer Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect professional business hotel. A nice restaurant attached. Very helpful staff.
Stayed 2 nights in Sep 2019
Response from Goeres Customer Team on 24 Sept 2019
Hello, Thank you for your rating. We are glad you enjoyed your stay with us and we hope to welcome you again in one of our hotels very soon. Best regards Goeres Customer Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxembourg Style and Grace
The hotel has an old, timeless European atmosphere but still comfortable. The location was perfect for a short walk to the city centre and business I had to complete. We enjoyed our stay.
Stayed 4 nights in Jun 2019

10/10 Excellent

OMER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Everything is amazingly nice and warm in this hotel. If you are planning to visit Luxembourg stay in this hotel, else plan to visit Luxembourg and stay in this hotel. I do appreciate the staff and their service.
Stayed 1 night in Apr 2019
Response from Anne Quitin - Head of Business Development on 5 Jun 2019
Thanky ou very much for your nice review regarding your stay at our hotel. I hope to welcome you again soon. Kind regards,

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel in residential area
A pleasant hotel in a quiet area but be aware that you are a long way from the city so it is a taxi ride to find any bars or restaurants. The hotel bar is uninteresting and doesn't entice you to want to stop. There is a bistro attached to the hotel but was shut when we got back at 10pm wanting a nightcap. My room was next door in what seemed to be a guest house with very creaky floors and those irritating timed light switches. I slightly felt that I was in someones house. A beautiful room with high ceilings and an outside area with sun loungers and seating overlooking the park.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

AMNON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but not centeral
Stayed 1 night in Dec 2018

8/10 Good

Derya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

gigi, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked the setting with a view of the park from our balcony. It was a nice day and some of our neighbors were on their balconies also which had no screening between them if that matters to you. Bed was good and we liked the bathroom with a solid door to close. Only complaint was that the pillows were quite flat and they had no other kind. They said we could have additional pillows but they were all the same underfilled things. Breakfast was an additional 20 euros per person so we didn't eat there. There is a nice restaurant next door where we had lunch on our last day.
Stayed 1 night in Oct 2018
Response from Anne Quitin - Head of Business Development on 11 Oct 2018
Dear Gigi, thank you very much for your comments and I hope to welcome you again soon. Kind regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel, noisy
The location was convenient. The room was clean and modern but small. The shower capsule was too narrow. The room did not have air conditioner, it was hot and we kept the door to the park open. It was very noisy and difficult to sleep.
Stayed 3 nights in Oct 2018
Response from Anne Quitin - Head of Business Development on 11 Oct 2018
Dear guest, thank you for your rating. We do not have airco Indeed but ventilators are available at the reception.Kind regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Anne Quitin - Head of Business Development on 11 Oct 2018
Thank you for this great rating. Kind regards,

8/10 Good

Terry, Channel isles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location Walking distance to center of town Good bus route
Stayed 3 nights in Sep 2018
Response from Anne Quitin - Head of Business Development on 25 Sept 2018
Dear Terry, Thank you for this nice feedback regarding your stay at our hotel. I hope to welcome you again soon. Kind regards,

10/10 Excellent

Chico, Central America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s very nice. Recomended. Great place to be! Close to everywhere.
Stayed 1 night in Sep 2018
Response from Anne Quitin - Head of Business Development on 9 Sept 2018
hello Chico, I am happy you enjoyed your stay with us and we hope to welcome you again very soon! Kind regards,

6/10 Okay

Nicky, UK

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No air conditioning!
No air conditioning which spoilt the stay in otherwise a comfortable hotel. Booked through Expedia who listed air-conditioning as part of hotel facilities. :( Staff were more interested in chatting at the bar with off duty staff and serving them. We were the only customers in the bar. We had to wait 15 minutes for 2 drinks. Reception staff also seemed dis-interested. Additionally, the design of the door from the bar into the kitchen means you can see straight into the kitchen, again a number of off duty staff chatting, there is quite a delay in the door closing which was very distracting when you are trying to have a relax. I'm sure something could be done to rectify this. Unfortunately it led us to eat and drink elsewhere for the rest of the stay.
Stayed 3 nights in Aug 2018
Response from Anne Quitin - Head of Business Development on 4 Sept 2018
dear guest, thank you for your feedback. I will discuss your comments with the restaurant and reception managers as the staff is not supposed to be chatting. Thank you for notifiying this. Kind regards,

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room with a huge balcony overlooking the park in the delightful guest house next to the hotel. Completely unaffordable at the rack rate but an unmissable bargain out of season.
Stayed 4 nights in Aug 2018
Response from Anne Quitin - Head of Business Development on 4 Sept 2018
Dear guest, thank you very much for your nice feedback! Kind regards,

8/10 Good

Jon, Edmonton, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very nice and luxurious. Great breakfast as well and the staff was very helpful.
Stayed 1 night in Jul 2018
Response from Anne Quitin - Head of Business Development on 1 Aug 2018
Hello, Thank you for your nice feedback. I am happy you enjoyed your stay at our hotel and I hope to welcome you again in a near future. Kind regards,

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with friendly and efficient staff
The hotel is lovely, the staff really friendly and a good location- 15-20 min walk to the centre. The only downside is that there is no air con or ceiling fan in the room, the window opens wide but there is a lot of noise from the road.
Stayed 3 nights in Jul 2018
Response from Valérie Saggese - Marketing&Communication Manager on 24 Jul 2018
Dear Rebecca, Thank you for your comment. We are glad you enjoyed your stay with us. Know that you can ask a fan at the reception. Best, Valérie Saggese - Marketing & Communication Manager

8/10 Good

Lucy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, 15-20 minutes walk from city centre
The hotel room was clean and tidy. We had a lovely view of the park from our balcony. Breakfast was good. Plenty of choices. It takes about 15-20 minutes walk from the hotel to the main centre or you can catch a bus from outside the hotel to the centre.
Stayed 3 nights in Jul 2018
Response from Valérie Saggese - Marketing&Communication Manager on 23 Jul 2018
Dear Lucy, Thank you for your comment. We are really glad you enjoyed your stay with us and our breakfast offer. Best, Valérie Saggese - Marketing & Communication Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice old rushic hotel near city center. Great experience stsying there. Hotel did not have air conditioner, but they provided fan. We opened windows at night and it was very pleasant. Dining out on terrace next to garden was amazing.
Stayed 1 night in Jul 2018
Response from Valérie Saggese - Marketing&Communication Manager on 10 Jul 2018
Hello, Thank you for your rating. We are glad you enjoyed your stay with us. Best, Valérie Saggese - Marketing & Communication Manager

8/10 Good

Maria, London

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel with a lovely park view. Very clean and well located.
Stayed 2 nights in Jun 2018
Response from Valérie Saggese - Marketing&Communication Manager on 10 Jul 2018
Dear Maria, Thank you for your comment. We are really glad you enjoyed your stay with us and the beautiful view over the Parc de Merl. Best, Valérie Saggese - Marketing & Communication Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Valérie Saggese - Marketing&Communication Manager on 7 Jun 2018
Hello, Thank you for your rating. We are glad you enjoyed your stay with us. Best, Valérie Saggese - Marketing & Communication Manager