Ratings based on 460 Verified Reviews

4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Good location to shopping and train

Posted 24-Sep-2017
Cons: Offer larger bed options or change to queen size beds throughout. Who has double beds now adays?
The hotel is well located to shopping and the train station however, if you are walking from the train station it is a little hard to find. It is clean, comfortable and the staff is great. The bed is only a double and no option to upgrade. The room is clean but basic but as an overnight hotel, it is just fine.
4 out of 5
Recommended
for Everyone
by A verified traveller from scotland

Nice but did not like the idea of no car park

Posted 11-Sep-2017
Very good room was clean nice staff very helpful enjoyed our stay a bit disappointed that there private car park while there we had to visit relative in hospital which was close by
5 out of 5
Recommended
for Everyone
by A verified traveller from Norwich UK

Compliments

Posted 17-Aug-2017
Pros: Everything
First time at this hotel & we loved it from the moment we checked in. The receptionist was so helpful & welcoming.The room & beds were superb, having a bar was handy. The next moring breakfast was excellent a good choice of hot or cold food & the efficency of the staff was impressive, tables cleared & cleaned promptly & so freindly & smiley.. A special mention goes to the receptionist whos name excapes me but he was brilliant.
5 out of 5
Recommended
for Everyone
by A verified traveller from sadique

Very relaxing time there

Posted 28-May-2017
Friendly & helpful staff . Good service , very convenient for every thing .
Comment from Hotel Management
29-May-2017 by Simon Beal: Guest Service Manager, Hotel Management
Thank you for your review Rabia. It's great to hear how relaxing you found your stay. I'm glad that the staff were agreeable and helpful and that everything was convenient for you. We hope you'll think of us if you're in the area again. Kind Regards
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 28-May-2017 on Hotels
4 out of 5
by A verified traveller

good place to stay overnight

Posted 27-May-2017 on Hotels
Great Staff, good room
2 out of 5
by A verified traveller

Trying to charge you more than a four star hotel

Posted 25-May-2017
Once you had stayed no better rates as a returning customer, will try and stitch you up the best they csn
5 out of 5
by A verified traveller

Excellent place for a night halt

Posted 16-May-2017 on Hotels
Well presented rooms, nice and friendly staff.
5 out of 5
by Mark

This traveller left a rating score only Posted 10-May-2017 on Hotels
5 out of 5
by KELLY

Posted 02-May-2017 on Hotels
Very pleasant stay looking to boom in the summer