Ratings based on 541 verified reviews

4.0 out of 5
85% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 4 Jan 2020 on Hotels
4 out of 5
by a verified traveller

Posted 21 Dec 2019
I like that I was served two fresh fruits every day at the hotel room. The two fruits were one apple and one pear. I didn't like that there were only two cans of beer in the refrigerator at the hotel room. There was more space in the refrigerator, so you can put some more cans of beer.
Comment from Hotel Management
12 Jan 2020 by carol, Hotel Management
Dear guest, Thank you very much for choosing Shenzhen Sunshine Hotel and take the time to make a detailed comment about our service. About the mini bar, we will report to the superior。We are looking forward have the opportunity to serve you again at Sunshine Hotel Shenzhen. Thank you for staying with us.
4 out of 5
by a verified traveller from Hong Kong

Posted 15 Dec 2019
The staff of the hotel is very friendly and kind Me and my girlfriend went to breakfast late, but still can get food to eat The room is big Only the lights are not enough bright. Overall it’s great
Comment from Hotel Management
15 Dec 2019 by Carol, Hotel Management
Dear guest, We are looking forward have the opportunity to serve you again at Sunshine Hotel Shenzhen. Thank you for staying with us.
5 out of 5
by a verified traveller

Posted 13 Dec 2019
Excellent location, friendly and helpful staff, large and comfortable room, free fruit each day and a very extensive buffet breakfast.
Comment from Hotel Management
15 Dec 2019 by Carol, Hotel Management
Dear guest, We are looking forward have the opportunity to serve you again at Sunshine Hotel Shenzhen. Thank you for staying with us.
2 out of 5
by a verified traveller

Posted 9 Dec 2019 on Hotels
I have requested room far from lift and facing city view. However, result come out to be nearest to lift and facing building roof top. But the other 3 rooms booked under my name are ok
Comment from Hotel Management
12 Dec 2019 by Sunshine hotel, Hotel Management
Dear guests, we are very sorry for your poor experience. We attach great importance to your comments. About your question, we will correct them in time. We look forward to your better performance next time you come. Thank you very much for your continued support.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 16 Oct 2019
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 6 Aug 2019 on Hotels
4 out of 5
by a verified traveller

Posted 1 Jul 2019
Comment from Hotel Management
18 Jul 2019 by GRO, Hotel Management
尊敬的宾客,感谢您选择入住深圳阳光酒店,期待您的下次光临,我们将竭诚为您服务。
3 out of 5
by a verified traveller

Posted 10 Jun 2019 on Hotels
Comment from Hotel Management
25 Jun 2019 by coco, Hotel Management
尊敬的宾客,非常感谢您对我们工作的认可,让我们倍感荣幸,这也是我们前进的动力。欢迎您再次选择本酒店入住,我们将竭诚为您服务。
5 out of 5
by a verified traveller

Posted 29 May 2019
Hotel is in a great location, room was very comfortable. Free fruit is a nice gesture.
Comment from Hotel Management
1 Jun 2019 by GRO, Hotel Management
Dear guest, We are looking forward have the opportunity to serve you again at Sunshine Hotel Shenzhen. Thank you for staying with us.