Superior Room, Ocean View, Oceanfront | Beach/ocean view
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Reviews of The Lund Resort at Klah ah men

3 out of 5
The Lund Resort at Klah ah men
1436 Hwy 101, Lund, BC

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 121 reviews" "
Rating 8 - Good. 47 out of 121 reviews" "
Rating 6 - Okay. 26 out of 121 reviews" "
Rating 4 - Poor. 13 out of 121 reviews" "
Rating 2 - Terrible. 2 out of 121 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice clean cozy room in Lund. I booked last minute, and they were very accommodating.
Stayed 1 night in Feb 2020
Response from FOM on 9 Mar 2020
Thank you for your kind review and for your stay with us! We hope you return again soon! /WENDY

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from fom on 17 Dec 2019
Thank you so much for your great review! /WENDY

10/10 Excellent

Ina

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We had great breakfast,the room was nice bur to hot
Stayed 1 night in Nov 2019
Response from FOM on 23 Nov 2019
we are so glad you enjoyed our great Chef's food and we are sorry your room was too warm and are always willing to move a guest if cannot quickly resolve a maintenance issue during your stay with us!

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is right on the water and the staff were very friendly and helpful.
Stayed 1 night in Oct 2019
Response from fom on 9 Oct 2019
Thank you for your pleasant comments! We are glad you enjoyed your stay with us! /WENDY

6/10 Okay

Martin, Nanoose Bay, Vancouver Island

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms are clean but dated. I would give it a 2 Star Rating, and for that it is overpriced!
Stayed 2 nights in Sep 2019
Response from FOM on 29 Sept 2019
Thanks for taking the time to write a review. We are constantly making improvements and updates to our 1905 originated resort and we hope you will try us again!

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2019
Response from WG on 22 Sept 2019
Thanks for your great review ! We hope you return to stay again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from FOM on 15 Sept 2019
Thanks for your rating, we are always looking at ways to improve and we hope your next visit is a full 10!

10/10 Excellent

Len H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and comfortable. Food was great
Stayed 2 nights in Aug 2019
Response from lundresortatklahahmen on 9 Sept 2019
Thank you Len for your positive comments. Happy to hear you enjoyed your stay with us. Chef Linton is great - and has created a fabulous menu for us to share with the world! Hope to see you back!

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Not a room with a harbourview
Booked a harbourview room, sadly the only view we had was of the parking lot. The hotel was well managed, friendly, helpful however for a basic room looking over a parking lot the room rate was expensive and we did not get the view I was led to believe I had paid for. I was also called and asked to change my room to accommodate a client with a disability. I said I was happy to move as long as I was in an equivalent room with a view. This made it even more disappointing to be in a room with a parking lot view
Stayed 1 night in Jul 2019
Response from lundresortatklahahmen on 9 Sept 2019
Douglas - on behalf of the Lund Resort I apologize for having to move you to accommodate another guest's needs and not being able to upgrade you to a harbourview room. We value your business and I'm sorry that our team were not able to assist you and provide an upgrade due to the hotel's high occupancy levels. We hope to welcome you back to the Lund Resort and ask that you contact our General Manager, Scott Wilshaw, who 'will make it right' on your return! Thank you again for choosing the Lund Resort for your August get-away!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to activities in the Lund area. Everything is so convenient.
Stayed 3 nights in Jul 2019
Response from lundresortatklahahmen on 9 Sept 2019
We agree.....the vibe of the Lund Village, the quick ferry access to Savary Island and the surrounding area makes for a relaxing and convenient location! We hope to see you again, soon. Thanks for staying at the Lund Resort at Klah ah men!

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from lundresortatklahahmen on 9 Sept 2019
Thanks for staying at the Lund Resort at Klah ah men. We hope you enjoyed your stay with us and sure hope you'll come back soon!

4/10 Poor

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2019
Response from lundresortatklahahmen on 9 Sept 2019
Thanks for staying at the Lund Resort at Klah ah men. We hope you enjoyed your stay with us and sure hope you'll come back soon!

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place.
Very friendly welcome. Lovely setting. Great food. Room small but ok. Air conditioning not great. Curtains too small!
Stayed 1 night in Jul 2019
Response from lundresortatklahahmen on 9 Sept 2019
Hi Christine!! Thanks so much for staying with the Lund Resort in July! We hope you loved the vibe of the village and our services and offerings. Built in 1905, the rooms are small but we believe that the surroundings and setting make up for that! Hope to see you soon!

6/10 Okay

Barb

Liked: Cleanliness, room comfort
Disappointment
A very disappointing stay for my moms 70th birthday. No one was at the hotel when we arrived around 6:30 pm. Picked up our keys through a lock box. Had to haul luggage up 3 flights of stairs. The restaurant and pub were closed. Apparently the hotel was going through renovations which we were not made aware of beforehand. When we came down for the continental breakfast in the morning, I was told that there wasn't any ordered for us. I had to show front desk my booking through hotels.com that showed breakfast was included. She finally gave us $20 for the bakery for breakfast. Overall Lund is a beautiful place but the hotel experience was definitely poor and disappointing.
Stayed 1 night in May 2019
Response from Guest Services on 30 May 2019
Sorry, your experience wasn't up to your standards. As we were in the start of our season and all our ducks were not in a row, we regret you were unable to enjoy your Mom's 70th Birthday. Please try us again now that our Eatery is open as well as our sweet shack/coffee lounge.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location if you are planning a visit also to Savary Island. Nice restaurant and pub at the hotel with a great view. Also a nice restaurant close by called the Boardwalk. You also have to visit Nancy’s Bakery in Lund.
Stayed 1 night in Mar 2019
Response from Guest Services on 30 May 2019
Thank you for coming to Lund and experiencing all that we have to offer. Please come back and enjoy the summer with us as there is so much more going on. We look forward to having you back.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the heritage of the building. The staff were excellent. The room was super clean. The bed was super comfy, and the renos make the place feel fresh and updated.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach l, peaceful and quiet out of town so you could relax ,clean and cozy beds
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Recently purchased by the band, this hotel was undergoing major renovations. Situated right on the water, the hotel is simple but clean with friendly, reliable staff at the front desk. The room was clean. Beds were comfortable. The bay had a great bakery, a water taxi, a place to rent kayaks, and an amazing restaurant. The restaurant at the hotel was currently closed but is opening again soon. Great place. I would stay again.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with partner
We booked an Ocean View, Superior room. The room overlooked the car park, and was definitely mot "Superior". We talked with the front desk but did not receive an acceptable response. Promises of "we will look into it" have so far, not borne fruit. We may or may not get a response. The hotel is great (however it was under "renovation" about which we were not advised). I would advise people to check with the hotel, Expedia do not seem to assume any responsibility if things go wrong. I would advise not to use Expedia com.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Mar 2019

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Clean, comfortable, friendly place to stay.
Stayed 1 night in Nov 2018
Response from Jason, Operations Manager on 26 Nov 2018
Thank you for your input. We are working on improvements every year to make a visit to Lund the best it can possibly be for our guests.

6/10 Okay

Lora, Sonoma County, California

Liked: Cleanliness, room comfort
Disliked: Staff & service
We've visited/stayed periodically at the Lund Hotel for many (almost 30) years. We were disappointed this year with most of the staff (unfriendly) and the hotel restaurant and bar. We probably won't be back for a while.
Stayed 1 night in Sep 2018
Response from Jason, Operations Manager on 1 Oct 2018
Thank you for your feedback, I'm sorry to hear that your experience here wasn't the best it could have been. I will be sharing your input with all of our staff to remind and reinforce the meaning of "customer service".

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel in fantastic location. Would definitely come and stay again
Stayed 1 night in Sep 2018
Response from Jason, Operations Manager on 1 Oct 2018
Thank you for your feedback, we are going through some changes and love to hear peoples reactions to where we are going compared to what was.

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay! Small rooms as this is a historic hotel, but well-appointed.
Stayed 1 night in Aug 2018
Response from Front Desk Attendent on 8 Sept 2018
We are glad you enjoyed your stay!

4/10 Poor

April M.

Bad faith overcharging—no deal
Ridiculous to be charged in US dollars for a Canadian hotel—no notice given except in the fine print on my receipt after the fact. The hotel was disappointing and this makes for a lousy after taste. Never again will I use this American company to book.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018
Response from Front Desk Attendent on 8 Sept 2018
Thank you for staying with us, we hope you will visit again soon!

8/10 Good

Anthony

Great place to stay.
Clean, comfy beds are right on the ocean.
Stayed 2 nights in Aug 2018
Response from Jason, Operations Manager on 29 Aug 2018
Thank you for your comments. We are in a great location being right on the edge of the ocean as we are!

8/10 Good

Hill, Delta, BC

Liked: Cleanliness, staff & service, room comfort
Quaint village. Comfortable beds, great fiiendly staff. Our room location wasn’t the best, expensive and really uncomfortable chairs inside/ out. Room was small but otherwise it was apleasant experience.
Stayed 1 night in Aug 2018
Response from Jason, Operations Manager on 29 Aug 2018
Thank you for your comments. Yes, Lund is an interesting little place to visit. I'd have to agree that when this hotel was built, they could have oriented the rooms to all face the ocean! We have made some very significant improvements over the past couple of years and there are still many improvements on our "honey do list". Getting this kind of feedback helps us prioritize, thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from front desk agent Crystal on 17 Aug 2018
thank you for your rating. we hope you will visit us again soon!

8/10 Good

Kevin, Kamloops BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from front desk agent Crystal on 17 Aug 2018
thank you for your rating. we hope you will visit us again soon!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from front desk agent Crystal on 17 Aug 2018
thank you for your rating. we hope you will visit us again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lund visit
Love Lund. My family really enjoy it. The hotel is just perfectly located at the Harbour. Our hotel room had fantastic view. We had wonder experience
Stayed 2 nights in Jul 2018
Response from Front Desk Attendent on 2 Aug 2018
We are so pleased you enjoyed your stay. Hope to have you visit again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but very clean rooms with super comfy beds and very quiet. Amazing location right on the water by the Lund Water Taxi to Savary Island. Great restaurant/pub attached and morning breakfast free!
Stayed 1 night in Jul 2018
Response from Front Desk Attendant Crystal on 17 Jul 2018
Thank you for your review. We are so glad you enjoyed your stay with us, and we hope to see you soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable historic hotel in the charming village of Lund. Beautiful setting at the end of highway 101!
Stayed 1 night in Jul 2018
Response from Front Desk Attendant on 14 Jul 2018
Thank you for your review. We hope you will visit us again soon

8/10 Good

Linds, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Popular hotel close to destination
This hotel is close to restaurants, water taxis, a few stores and popular destinations. The room was clean and nicely decorated. The bathroom had everything: nice toiletries, fluffy towels, non-slip tub, nice gowns. The room price was reasonable for high season and included a fridge, wine glasses, water and a coffee station with good coffee and tea. Continental breakfast was included: fresh fruit, bagels, waffles, cold cuts. The bed and linen and quiet location contributed to rest & relaxation!
Stayed 2 nights in Jul 2018
Response from Front Desk Attendant on 14 Jul 2018
Thank you for your review. We are pleased that you enjoyed your stay, and hope you will visit again soon!

10/10 Excellent

Ray, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic view
Lovely setting in a quaint seaside town. Great room, quiet and cozy. Loved the historic building. Helpful staff. Lund is a great destination with kayaking trips to Copeman Islands and water taxi to Savory Island. Nearby Nancy's Bakery is a great place to breakfast. The Hotel has a pub and we were able to watch the World Cup (FIFA) soccer games. There is a great 1 KM loop trail near the hotel.
Stayed 1 night in Jul 2018
Response from Crystal on 8 Jul 2018
Thank you for your review! We hope you will stay with us again soon

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to spend a couple of days. The hotel was clean, comfy, quiet and the service was great. If you eat in the bar don't get the tall blond for a server. You will not be happy with the service as you will not get any.
Stayed 2 nights in Jun 2018
Response from C on 24 Jun 2018
Thank you for your review. I apologize for your experience in the pub. I hope you will visit us again

8/10 Good

Laurier, Lund, B.C.

Liked: Cleanliness, staff & service
Room needs better lighting, chairs need repairs loose legs
Stayed 1 night in Jun 2018
Response from C on 24 Jun 2018
Thank you for the review. We will get maintenance to look into the chairs and lights right away. We look forward to having you visit us again.

10/10 Excellent

Ian, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Jason, Operations Manager on 29 Jun 2018
Thank you very much for your review!

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back soon
Amazing place, completely renovated for 2018 summer season.
Stayed 1 night in Mar 2018
Response from C on 24 Jun 2018
Thank you for staying with us. We look forward to having you visit us again

8/10 Good

Terry, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun place to stay while visiting the Lund area.
Great starting point for the water taxi to begin our hike on the Sunshine Coast Trail. Staff was very accommodating . Room was comfortable and met our needs. We loved our experience there.
Stayed 1 night in May 2018
Response from C on 24 Jun 2018
Thank you for staying with us and we look forward to having you back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay.
Stayed 1 night in May 2018
Response from Jason, Operations Manager on 14 May 2018
Thank you! We like to think Lund is pretty special.

10/10 Excellent

Travellor, White Rock BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apprehensive about ‘historic’ hotel
This hotel was completely remodeled, rooms were beautifully decorated & immaculate! Would highly recommend for those wanting a relaxing, breathtaking view in a BC coastal location. We had 1 problem, both restaurants closed on Tuesday early spring visit,
Stayed 1 night in Apr 2018
Response from Front Desk Attendant on 8 May 2018
Thank you for staying at the Historic Lund Hotel, we are glad you enjoyed your stay despite the restaurants being closed. We hope to see you soon, especially now that our restaurant is up and running.

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from The Historic Lund Hotel on 4 Nov 2017
Thank you for your rating, we appreciate feedback from our guests to help us constantly find areas for improvement.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from The Historic Lund Hotel on 4 Nov 2017
Thank you for your rating, we appreciate guest feedback to help us focus our efforts and improvements.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Clean but outdated and noisy
The room met the basic requirement of two beds and cleanliness. But it could use some updating for the size and the price we paid. The AC was very noisy and the beds were not comfortable
Stayed 1 night in Aug 2017